Exam 12: Knowledge Management and Collaborative Systems

The key benefit of knowledge management systems is not having to reinvent the wheel for repetitive problems.

One critical goal of knowledge management is to retain the valuable know-how that can so easily and quickly leave an organization. In this context, explain with examples what knowledge management systems refer to within an organization.

Once you have a lot of compiled user generated information collected through the web, it is immediately available for use in a knowledge management system.

Which approach to knowledge management capitalizes on tacit knowledge and requires heavy IT investment?

An example of declarative knowledge is understanding why a medical therapy works.

What are the four characteristics of knowledge that make it unlike other organizational assets?

Intra-organizational networked decision support can be effectively supported by an ________, which enables people within an organization to work with Internet tools and procedures through enterprise information portals.

In the digital forensics case study, what was the main obstacle to knowledge sharing?

In a GSS, ________ is the ability of participants in a group to anonymously work simultaneously on a task, such as brainstorming or voting.

Define knowledge management (KM), and briefly explain the process through which it is implemented within an organization.