Question 1

Which of the following mediums for reports is appropriate only for internal audiences?

Accepted Answer

A)  memo report 
B)  email report 
C)  letter report 
D)  formal report 
E)  presentation report deck 
A)  memo report 
B)  email report 
C)  letter report 
D)  formal report 
E)  presentation report deck A

Question 2

You are working on a report that will recommend a service provider to whom your company can outsource some routine office tasks. Your report will include a section of background information and research that led to the decision to turn to outsourcing for these office tasks. Which of the following headings would best help the audience understand this section?

Accepted Answer

A)  Section A 
B)  Why Should We Outsource? 
C)  Research Findings 
D)  Background Information 
E)  Section 1 
A)  Section A 
B)  Why Should We Outsource? 
C)  Research Findings 
D)  Background Information 
E)  Section 1 B

Question 3

The introduction to Anya's report ________.

Accepted Answer

A)  should include page numbers along with the headings 
B)  should be omitted since her report includes an executive summary 
C)  should be written as if the reader did not read the executive summary at all 
D)  should include a list of figures and tables along with their page numbers 
E)  should not include the main conclusions of the report 
A)  should include page numbers along with the headings 
B)  should be omitted since her report includes an executive summary 
C)  should be written as if the reader did not read the executive summary at all 
D)  should include a list of figures and tables along with their page numbers 
E)  should not include the main conclusions of the report C

Question 4

Almost 2 billion people speak English worldwide and ________ percent of those people speak it as a first language.

Accepted Answer

A)  less than 15 
B)  only 25 
C)  nearly 50 
D)  less than 5 
E)  close to 75 
A)  less than 15 
B)  only 25 
C)  nearly 50 
D)  less than 5 
E)  close to 75

Question 5

The introduction to a report ________.

Accepted Answer

A)  typically includes the headings and the corresponding page numbers 
B)  is not intended to preview the structure of the report 
C)  should be written with the assumption that the reader has already read the executive summary 
D)  typically explains the problem or issue that motivated the report 
E)  should avoid mentioning the conclusions of the report 
A)  typically includes the headings and the corresponding page numbers 
B)  is not intended to preview the structure of the report 
C)  should be written with the assumption that the reader has already read the executive summary 
D)  typically explains the problem or issue that motivated the report 
E)  should avoid mentioning the conclusions of the report

Question 6

To make the table of contents easy to read, many writers connect the headings to the page numbers using ________.

Accepted Answer

A)  footers 
B)  road signs 
C)  headers 
D)  dot leaders 
E)  trackers 
A)  footers 
B)  road signs 
C)  headers 
D)  dot leaders 
E)  trackers

Question 7

Discuss the advantages of appropriate documentation.

Accepted Answer

Documenting - or citing your sources - i

Question 8

Connor's supervisor asks him to analyze whether their plan to start web-based retailing can be implemented as proposed. His supervisor is asking Connor for a(n) ________.

Accepted Answer

A)  trip report 
B)  feasibility report 
C)  progress report 
D)  compliance report 
E)  investigation report 
A)  trip report 
B)  feasibility report 
C)  progress report 
D)  compliance report 
E)  investigation report

Question 9

In the context of report decks, trackers on the slides are sometimes called ________.

Accepted Answer

A)  headers 
B)  dot leaders 
C)  markers 
D)  road signs 
E)  footers 
A)  headers 
B)  dot leaders 
C)  markers 
D)  road signs 
E)  footers

Question 10

For an effective graph design, which of the following should be avoided when possible?

Accepted Answer

A)  graph titles 
B)  axis titles 
C)  scales 
D)  legends 
E)  data markers 
A)  graph titles 
B)  axis titles 
C)  scales 
D)  legends 
E)  data markers

Question 11

A paired bar chart is also known as a ________.

Accepted Answer

A)  line chart 
B)  100% column chart 
C)  histogram 
D)  tornado chart 
E)  histograph 
A)  line chart 
B)  100% column chart 
C)  histogram 
D)  tornado chart 
E)  histograph

Question 12

If you are preparing a report for readers who are not native English speakers, which of the following would be the best to include?

Accepted Answer

A)  We won't be able to cut any corners on the permit process, as the local authorities are real sticklers for detail. 
B)  If we don't dot all our i's and cross all our t's on the permit applications, we'll be up to our necks in red tape. 
C)  We've got to make sure we've got all our ducks in a row permit-wise, so the local authorities don't give us a hard time. 
D)  We will need to follow the permit process carefully, as the local authorities are very detail-oriented. 
E)  If we don't watch our step on the permit process, we could be in for a rude awakening when it is denied. 
A)  We won't be able to cut any corners on the permit process, as the local authorities are real sticklers for detail. 
B)  If we don't dot all our i's and cross all our t's on the permit applications, we'll be up to our necks in red tape. 
C)  We've got to make sure we've got all our ducks in a row permit-wise, so the local authorities don't give us a hard time. 
D)  We will need to follow the permit process carefully, as the local authorities are very detail-oriented. 
E)  If we don't watch our step on the permit process, we could be in for a rude awakening when it is denied.

Question 13

A report can be as short as a two-paragraph email.

Accepted Answer

A) True 
 B)False

Question 14

If you are preparing a report for readers who are not native English speakers, which of the following would be best to include?

Accepted Answer

A)  Signage installation is regulated, so we must obtain a permit. 
B)  We will need to get a permit before we can put up a sign. 
C)  Due to the local regulatory environment, we will need to procure a permit in advance of installing our signage. 
D)  Local regulations forbid the installation of signage without prior approval. 
E)  In order to mount our signs as planned, we will need to get authorization in advance. 
A)  Signage installation is regulated, so we must obtain a permit. 
B)  We will need to get a permit before we can put up a sign. 
C)  Due to the local regulatory environment, we will need to procure a permit in advance of installing our signage. 
D)  Local regulations forbid the installation of signage without prior approval. 
E)  In order to mount our signs as planned, we will need to get authorization in advance.

Question 15

PowerPoint report decks ________.

Accepted Answer

A)  are designed to be read as well as presented 
B)  are rarely sent as email attachments 
C)  cannot be printed out for participants at a meeting 
D)  require the presence of a presenter 
E)  contain slides that are less detailed than those in traditional presentations 
A)  are designed to be read as well as presented 
B)  are rarely sent as email attachments 
C)  cannot be printed out for participants at a meeting 
D)  require the presence of a presenter 
E)  contain slides that are less detailed than those in traditional presentations

Question 16

The first step in writing a report is to ________.

Accepted Answer

A)  choose the best medium 
B)  identify the question you are answering 
C)  write the executive summary for the report 
D)  develop a glossary for your report 
E)  provide general background information about your topic 
A)  choose the best medium 
B)  identify the question you are answering 
C)  write the executive summary for the report 
D)  develop a glossary for your report 
E)  provide general background information about your topic

Question 17

An email report ________.

Accepted Answer

A)  is appropriate only for external audiences 
B)  can be distributed and received quickly 
C)  guarantees secured delivery to audiences 
D)  projects a more formal image than a letter report 
E)  easily supports tables and graphs 
A)  is appropriate only for external audiences 
B)  can be distributed and received quickly 
C)  guarantees secured delivery to audiences 
D)  projects a more formal image than a letter report 
E)  easily supports tables and graphs

Question 18

A 100% column chart ________.

Accepted Answer

A)  shows the pattern of distribution for a continuous series of data 
B)  compares parts of multiple items 
C)  compares multiple items, according to a single characteristic 
D)  shows changes over time for a relatively small number of discrete time periods 
E)  shows changes over time to emphasize a trend 
A)  shows the pattern of distribution for a continuous series of data 
B)  compares parts of multiple items 
C)  compares multiple items, according to a single characteristic 
D)  shows changes over time for a relatively small number of discrete time periods 
E)  shows changes over time to emphasize a trend

Question 19

A(n) ________ is a separate, standalone mini-report inserted at the beginning of a formal analytical report that completely summarizes the report's main ideas and recommendations.

Accepted Answer

A)  introduction 
B)  abstract 
C)  executive summary 
D)  glossary 
E)  informational report 
A)  introduction 
B)  abstract 
C)  executive summary 
D)  glossary 
E)  informational report

Question 20

You are preparing a formal report. You want to include some raw data and large tables in your report which you think the readers will find useful. But if you include this information in the body of the report then it will interrupt the flow of the report. In such a situation, you should include this information in the ________ of the report.

Accepted Answer

A)  executive summary 
B)  appendix 
C)  introduction 
D)  table of content 
E)  glossary 
A)  executive summary 
B)  appendix 
C)  introduction 
D)  table of content 
E)  glossary

Which of the following mediums for reports is appropriate only for internal audiences?

The introduction to Anya's report ________.

Almost 2 billion people speak English worldwide and ________ percent of those people speak it as a first language.

The introduction to a report ________.

To make the table of contents easy to read, many writers connect the headings to the page numbers using ________.

Discuss the advantages of appropriate documentation.

Connor's supervisor asks him to analyze whether their plan to start web-based retailing can be implemented as proposed. His supervisor is asking Connor for a(n) ________.

In the context of report decks, trackers on the slides are sometimes called ________.

For an effective graph design, which of the following should be avoided when possible?

A paired bar chart is also known as a ________.

If you are preparing a report for readers who are not native English speakers, which of the following would be the best to include?

A report can be as short as a two-paragraph email.

If you are preparing a report for readers who are not native English speakers, which of the following would be best to include?

PowerPoint report decks ________.

The first step in writing a report is to ________.

An email report ________.

A 100% column chart ________.

A(n) ________ is a separate, standalone mini-report inserted at the beginning of a formal analytical report that completely summarizes the report's main ideas and recommendations.

Becoming a Successful Business Communicator

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing and Delivering Business Presentations

Communicating Your Professional Brand: Social Media, Résumés,

Getting the Job Interviewing and Following up

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Exam 9: Preparing Business Reports

Which of the following mediums for reports is appropriate only for internal audiences?

The introduction to Anya's report ________.

Almost 2 billion people speak English worldwide and ________ percent of those people speak it as a first language.

The introduction to a report ________.

To make the table of contents easy to read, many writers connect the headings to the page numbers using ________.

Discuss the advantages of appropriate documentation.

Connor's supervisor asks him to analyze whether their plan to start web-based retailing can be implemented as proposed. His supervisor is asking Connor for a(n) ________.

In the context of report decks, trackers on the slides are sometimes called ________.

For an effective graph design, which of the following should be avoided when possible?

A paired bar chart is also known as a ________.

If you are preparing a report for readers who are not native English speakers, which of the following would be the best to include?

A report can be as short as a two-paragraph email.

If you are preparing a report for readers who are not native English speakers, which of the following would be best to include?

PowerPoint report decks ________.

The first step in writing a report is to ________.

An email report ________.

A 100% column chart ________.

A(n) ________ is a separate, standalone mini-report inserted at the beginning of a formal analytical report that completely summarizes the report's main ideas and recommendations.

Becoming a Successful Business Communicator

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing and Delivering Business Presentations

Communicating Your Professional Brand: Social Media, Résumés,

Getting the Job Interviewing and Following up

Filters