Question 1

Which of the following would be an appropriate bullet point describing your work study experience on your college campus?

Accepted Answer

A)  Worked in the media relations office for the university 
B)  Typing, filing, and other miscellaneous general office duties 
C)  Tracked coverage of the university in print, online newsletters, and social networking media 
D)  Press releases, web updates, social media 
E)  Writing, editing, proofing 
A)  Worked in the media relations office for the university 
B)  Typing, filing, and other miscellaneous general office duties 
C)  Tracked coverage of the university in print, online newsletters, and social networking media 
D)  Press releases, web updates, social media 
E)  Writing, editing, proofing C

Question 2

"I oversaw updates of annual editions and developed the concept, format, and look of the new titles." The statement mentioned above is a bullet point description of one of Liza's responsibilities at a previous job. Which of the following changes will best modify this statement for describing job duties?

Accepted Answer

A)  It should be revised by changing "oversaw" to "oversee." 
B)  It should be revised by adding "Used to oversee" at the start of the phrase. 
C)  It should be rewritten to read, "Worked at a publishing company." 
D)  It should be rewritten to read, "Helped with annual editions and creating new titles." 
E)  It should be revised by removing the "I" at the beginning. 
A)  It should be revised by changing "oversaw" to "oversee." 
B)  It should be revised by adding "Used to oversee" at the start of the phrase. 
C)  It should be rewritten to read, "Worked at a publishing company." 
D)  It should be rewritten to read, "Helped with annual editions and creating new titles." 
E)  It should be revised by removing the "I" at the beginning. E

Question 3

Julian is applying for a position at a publishing company, and organizes his résumé to emphasize the skills he has that are related to the position before his work experience. His work experience to date has been in food service and retail environments. He documents this experience but doesn't provide detailed descriptions of his duties, as they don't support his objective of getting the publishing position. Which of the following résumé formats is used by Julian to create his résumé?

Accepted Answer

A)  chronological 
B)  traditional 
C)  functional 
D)  combined 
E)  plain text 
A)  chronological 
B)  traditional 
C)  functional 
D)  combined 
E)  plain text C

Question 4

When you write an unsolicited cover letter, ________.

Accepted Answer

A)  gaining attention is relatively easy 
B)  you are replying to a posting that requests applications 
C)  your audience is actively looking for someone to fill the job 
D)  do not end the letter by requesting an interview 
E)  you need to persuade your audience to read your letter rather than discard it 
A)  gaining attention is relatively easy 
B)  you are replying to a posting that requests applications 
C)  your audience is actively looking for someone to fill the job 
D)  do not end the letter by requesting an interview 
E)  you need to persuade your audience to read your letter rather than discard it

Question 5

Denise is pursuing a degree in hospitality. After an internship at a boutique hotel she decides that she is interested in guest management, preferably for a large operation in a major city. In analyzing her strengths and skills, she realizes that she has acquired problem solving and interpersonal skills as well as written and oral communication skills during her internship. Additionally she speaks Spanish and has used social media to effectively promote events for her school's Spanish club. As graduation approaches, Denise comes to know about an entry-level position at a large hotel chain through a friend.
-How should Denise compose her résumé for this position?

Accepted Answer

The traditional chronological format hig

Question 6

The ________ format is most appropriate for applicants who have worked in positions closely related to the one they are applying for and who also want to emphasize the advanced skillsets required for the new position.

Accepted Answer

A)  chronological 
B)  traditional 
C)  functional 
D)  combined 
E)  plain text 
A)  chronological 
B)  traditional 
C)  functional 
D)  combined 
E)  plain text

Question 7

Reggie wants to develop some transferrable skills related to programming which will apply to his career goals. Which of the following would most likely help him to do so?

Accepted Answer

A)  researching the details of IT positions in the Occupational Outlook Handbook 
B)  asking an acquaintance about her career experience in the IT field 
C)  thinking about whether he prefers working on his own or collaborating with others 
D)  learning about the educational requirements for specific IT positions 
E)  volunteering to design and manage websites for charitable organizations 
A)  researching the details of IT positions in the Occupational Outlook Handbook 
B)  asking an acquaintance about her career experience in the IT field 
C)  thinking about whether he prefers working on his own or collaborating with others 
D)  learning about the educational requirements for specific IT positions 
E)  volunteering to design and manage websites for charitable organizations

Question 8

Jamie is writing an unsolicited cover letter to a company that she would like to work for. She should ________.

Accepted Answer

A)  just name the position she is interested in applying for 
B)  avoid ending her cover letter by requesting an interview 
C)  try to send the letter to someone in the company with whom she is connected to through her professional network 
D)  find a sample of an unsolicited cover letter and cut and paste its text into a new document so she can just change her name and the position title 
E)  avoid outlining her skills in the cover letter as the skills will be listed in the résumé. 
A)  just name the position she is interested in applying for 
B)  avoid ending her cover letter by requesting an interview 
C)  try to send the letter to someone in the company with whom she is connected to through her professional network 
D)  find a sample of an unsolicited cover letter and cut and paste its text into a new document so she can just change her name and the position title 
E)  avoid outlining her skills in the cover letter as the skills will be listed in the résumé.

Question 9

Which of the following is true of web résumés?

Accepted Answer

A)  A web résumé should include a link to a PDF version of your resume but apart from this, it should not include any other links referring to any other supporting material. 
B)  Web résumés cannot be searched through search engines, and you will need to send the link to the recruiters. 
C)  Web résumés should always be kept up to date and include a "last updated" date. 
D)  Once uploaded, the web résumés cannot be updated or changed. 
E)  Web résumés can only be used for sales and marketing jobs. 
A)  A web résumé should include a link to a PDF version of your resume but apart from this, it should not include any other links referring to any other supporting material. 
B)  Web résumés cannot be searched through search engines, and you will need to send the link to the recruiters. 
C)  Web résumés should always be kept up to date and include a "last updated" date. 
D)  Once uploaded, the web résumés cannot be updated or changed. 
E)  Web résumés can only be used for sales and marketing jobs.

Question 10

You can use the concept of "AIDA" in your cover letters to sell yourself to an employer.

Accepted Answer

A) True 
 B)False

Question 11

Denise is pursuing a degree in hospitality. After an internship at a boutique hotel she decides that she is interested in guest management, preferably for a large operation in a major city. In analyzing her strengths and skills, she realizes that she has acquired problem solving and interpersonal skills as well as written and oral communication skills during her internship. Additionally she speaks Spanish and has used social media to effectively promote events for her school's Spanish club. As graduation approaches, Denise comes to know about an entry-level position at a large hotel chain through a friend.
-Evaluate the statement "I know that you will want to contact me for this position" as the closing to a cover letter.

Accepted Answer

You should end your cover letter by requ

Question 12

Monster and HotJobs are examples of ________.

Accepted Answer

A)  college career centers 
B)  professional organizations focused on academic disciplines 
C)  social networking outlets 
D)  job banks 
E)  personal networks 
A)  college career centers 
B)  professional organizations focused on academic disciplines 
C)  social networking outlets 
D)  job banks 
E)  personal networks

Question 13

Aisha is considering if she wants to work for a large or small company, work collaboratively or on her own, and whether she would enjoy a job that requires travel, etc. She is engaged in ________.

Accepted Answer

A)  gaining transferable skills by volunteering 
B)  narrowing her focus by identifying preferences 
C)  researching the prospects for her career options 
D)  keeping an open mind about possible job locations 
E)  gaining experience with internships and summer jobs 
A)  gaining transferable skills by volunteering 
B)  narrowing her focus by identifying preferences 
C)  researching the prospects for her career options 
D)  keeping an open mind about possible job locations 
E)  gaining experience with internships and summer jobs

Question 14

Which of the following is acceptable to do on your résumé?

Accepted Answer

A)  including your major GPA with the correct label 
B)  rounding up your GPA 
C)  changing dates of employment 
D)  increasing previous salary amounts 
E)  inflating previous job titles 
A)  including your major GPA with the correct label 
B)  rounding up your GPA 
C)  changing dates of employment 
D)  increasing previous salary amounts 
E)  inflating previous job titles

Question 15

Which of the following statements is true regarding submitting your job application by email?

Accepted Answer

A)  It is unethical to use a return-receipt feature with an email submission of your application materials. 
B)  Using a return-receipt feature when sending your employment materials via email communicates to the recipient that the message is important. 
C)  All email systems support a return-receipt feature so it is easy to verify if your message was received. 
D)  If you do not receive an email response confirming receipt of your documents within two days, send a follow-up email requesting confirmation. 
E)  Asking a potential employer to confirm receipt of your job application sent by email is considered intrusive and inappropriate. 
A)  It is unethical to use a return-receipt feature with an email submission of your application materials. 
B)  Using a return-receipt feature when sending your employment materials via email communicates to the recipient that the message is important. 
C)  All email systems support a return-receipt feature so it is easy to verify if your message was received. 
D)  If you do not receive an email response confirming receipt of your documents within two days, send a follow-up email requesting confirmation. 
E)  Asking a potential employer to confirm receipt of your job application sent by email is considered intrusive and inappropriate.

Question 16

Which of the following statements is most likely to be true about identifying your weakness?

Accepted Answer

A)  Identifying your weakness helps you identify your sellable qualities. 
B)  Being aware of your weaknesses has no benefits. 
C)  Knowing your weaknesses helps you identify areas for improvement. 
D)  Recognizing your weaknesses helps you in identifying an appropriate job location for you. 
E)  Recognizing your weaknesses is counterproductive and wastes time. 
A)  Identifying your weakness helps you identify your sellable qualities. 
B)  Being aware of your weaknesses has no benefits. 
C)  Knowing your weaknesses helps you identify areas for improvement. 
D)  Recognizing your weaknesses helps you in identifying an appropriate job location for you. 
E)  Recognizing your weaknesses is counterproductive and wastes time.

Question 17

You should analyze a job advertisement for the keywords that outline the job requirements so that you can demonstrate in your cover letter how you exemplify them.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following best describes a responsibility you had at a previous job in your résumé?

Accepted Answer

A)  Wrote content for a weekly website 
B)  I formatted fliers, memos, and newsletters 
C)  I helped with general office duties 
D)  I worked with computers 
E)  Strong interpersonal skills 
A)  Wrote content for a weekly website 
B)  I formatted fliers, memos, and newsletters 
C)  I helped with general office duties 
D)  I worked with computers 
E)  Strong interpersonal skills

Question 19

You do not need to include a document title such as "résumé" or "curriculum vitae" at the top of your résumé.

Accepted Answer

A) True 
 B)False

Question 20

Virtual internships ________.

Accepted Answer

A)  require you to move to a new location for an internship opportunity 
B)  are decreasing in number due to technology problems 
C)  allow you to work for a company online 
D)  make up more than half of the postings at Urban Interns 
E)  cannot be conducted with the help of the "Skype" application 
A)  require you to move to a new location for an internship opportunity 
B)  are decreasing in number due to technology problems 
C)  allow you to work for a company online 
D)  make up more than half of the postings at Urban Interns 
E)  cannot be conducted with the help of the "Skype" application

Which of the following would be an appropriate bullet point describing your work study experience on your college campus?

When you write an unsolicited cover letter, ________.

The ________ format is most appropriate for applicants who have worked in positions closely related to the one they are applying for and who also want to emphasize the advanced skillsets required for the new position.

Reggie wants to develop some transferrable skills related to programming which will apply to his career goals. Which of the following would most likely help him to do so?

Jamie is writing an unsolicited cover letter to a company that she would like to work for. She should ________.

Which of the following is true of web résumés?

You can use the concept of "AIDA" in your cover letters to sell yourself to an employer.

Monster and HotJobs are examples of ________.

Aisha is considering if she wants to work for a large or small company, work collaboratively or on her own, and whether she would enjoy a job that requires travel, etc. She is engaged in ________.

Which of the following is acceptable to do on your résumé?

Which of the following statements is true regarding submitting your job application by email?

Which of the following statements is most likely to be true about identifying your weakness?

You should analyze a job advertisement for the keywords that outline the job requirements so that you can demonstrate in your cover letter how you exemplify them.

Which of the following best describes a responsibility you had at a previous job in your résumé?

You do not need to include a document title such as "résumé" or "curriculum vitae" at the top of your résumé.

Virtual internships ________.

Becoming a Successful Business Communicator

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing Business Reports

Preparing and Delivering Business Presentations

Getting the Job Interviewing and Following up

Filters

Exam 11: Communicating Your Professional Brand: Social Media, Résumés,

Which of the following would be an appropriate bullet point describing your work study experience on your college campus?

When you write an unsolicited cover letter, ________.

The ________ format is most appropriate for applicants who have worked in positions closely related to the one they are applying for and who also want to emphasize the advanced skillsets required for the new position.

Reggie wants to develop some transferrable skills related to programming which will apply to his career goals. Which of the following would most likely help him to do so?

Jamie is writing an unsolicited cover letter to a company that she would like to work for. She should ________.

Which of the following is true of web résumés?

You can use the concept of "AIDA" in your cover letters to sell yourself to an employer.

Monster and HotJobs are examples of ________.

Aisha is considering if she wants to work for a large or small company, work collaboratively or on her own, and whether she would enjoy a job that requires travel, etc. She is engaged in ________.

Which of the following is acceptable to do on your résumé?

Which of the following statements is true regarding submitting your job application by email?

Which of the following statements is most likely to be true about identifying your weakness?

You should analyze a job advertisement for the keywords that outline the job requirements so that you can demonstrate in your cover letter how you exemplify them.

Which of the following best describes a responsibility you had at a previous job in your résumé?

You do not need to include a document title such as "résumé" or "curriculum vitae" at the top of your résumé.

Virtual internships ________.

Becoming a Successful Business Communicator

Working With Others: Interpersonal, Intercultural, and Team Communication

Managing the Communication Process

Communicating Routine Messages and Building Goodwill

Communicating Persuasive Messages

Communicating Bad News

Finding and Evaluating Business Information

Preparing Persuasive Business Proposals

Preparing Business Reports

Preparing and Delivering Business Presentations

Getting the Job Interviewing and Following up

Filters