Question 1

When teams engage in ________, their activities are focused on generating novel and useful ideas and solutions.

Accepted Answer

A)  decision making 
B)  creative behavior 
C)  boundary spanning 
D)  interpersonal processing 
E)  groupthink 
A)  decision making 
B)  creative behavior 
C)  boundary spanning 
D)  interpersonal processing 
E)  groupthink

Question 2

Distinguish between brainstorming and groupthink. How are they related? Provide an example of each.

Accepted Answer

Student answers will vary but should dem

Question 3

Cross-training may involve instructions at three different levels of depth. These levels are

Accepted Answer

A)  transactive, transformative, and collaborative. 
B)  personal clarification, positional modeling, and positional rotation. 
C)  taskwork, teamwork, and team states. 
D)  cohesion, potency, and efficacy. 
E)  transition, action, and interpersonal. 
A)  transactive, transformative, and collaborative. 
B)  personal clarification, positional modeling, and positional rotation. 
C)  taskwork, teamwork, and team states. 
D)  cohesion, potency, and efficacy. 
E)  transition, action, and interpersonal.

Question 4

A team's strong belief that it can be effective across a variety of situations reflects which of the following?

Accepted Answer

A)  high potency 
B)  low decision informity 
C)  strong helping behavior 
D)  strong transactive memory 
E)  weak ambassador activities 
A)  high potency 
B)  low decision informity 
C)  strong helping behavior 
D)  strong transactive memory 
E)  weak ambassador activities

Question 5

In communication, the ________ network is the most effective for teams handling complex tasks.

Accepted Answer

A)  all-channel 
B)  circle 
C)  Y 
D)  wheel 
E)  Y and wheel 
A)  all-channel 
B)  circle 
C)  Y 
D)  wheel 
E)  Y and wheel

Question 6

Explain what is meant by the terms production blocking and motivational loss.

Accepted Answer

Production blocking occurs when members

Question 7

According to researchers, a cohesive team is always a high performance team.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following activities are boundary-spanning activities?

Accepted Answer

A)  groupthink, social loafing, and staff validity 
B)  decision informity, staff validity, and hierarchical sensitivity 
C)  transactive memory, transformative memory, and social loafing 
D)  ambassador, task coordinator, and scout 
E)  decision informity, social loafing, and transactive memory 
A)  groupthink, social loafing, and staff validity 
B)  decision informity, staff validity, and hierarchical sensitivity 
C)  transactive memory, transformative memory, and social loafing 
D)  ambassador, task coordinator, and scout 
E)  decision informity, social loafing, and transactive memory

Question 9

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

Accepted Answer

A)  task coordinator activities 
B)  scout activities 
C)  boundary spanning 
D)  motivating and confidence building 
E)  systems monitoring 
A)  task coordinator activities 
B)  scout activities 
C)  boundary spanning 
D)  motivating and confidence building 
E)  systems monitoring

Question 10

________ processes are primarily important before and between periods of taskwork, whereas ________ processes are primarily important as the task work is being accomplished.

Accepted Answer

A)  Mission analysis; scout activity 
B)  Transition; action 
C)  Scout activity; interpersonal 
D)  Action; transition 
E)  Interpersonal; transition 
A)  Mission analysis; scout activity 
B)  Transition; action 
C)  Scout activity; interpersonal 
D)  Action; transition 
E)  Interpersonal; transition

Question 11

Mark, David, Tia, and Ashley are team members in a computer programming class. They have been assigned the task of creating a computerized payroll system involving multiple programs. Mark and Tia worked very hard and created programs that worked well. David and Ashley, however, did not work as hard as they could and created programs with numerous errors. This resulted in a payroll system that could not be implemented. The team's poor performance that was a result of David and Ashley not doing their best can be termed as

Accepted Answer

A)  groupthink. 
B)  synergy. 
C)  social facilitation. 
D)  hierarchical sensitivity. 
E)  motivational loss. 
A)  groupthink. 
B)  synergy. 
C)  social facilitation. 
D)  hierarchical sensitivity. 
E)  motivational loss.

Question 12

Teamwork processes have a moderate negative effect on team performance.

Accepted Answer

A) True 
 B)False

Question 13

Differentiate between positional modeling and positional rotation and provide an example of each.

Accepted Answer

Student answers will vary but should dem

Question 14

A special surveillance and rescue team is being deployed to counter the menace of pirates in the Indian Ocean. Nick, Sid, and Kevin are the core members of the team. Nick was elected as the leader of the team. Sid is responsible for monitoring the team's progress toward its goals. Kevin took on the role of motivator and confidence builder for the team. This team has worked together before and has developed a high level of common understanding regarding the team and its mission. Members also strongly believe that the team can be effective across a variety of situations and tasks. As a standard practice, before deployment, the team members observe how other members perform their roles by shadowing and going through simulations. The team's high level of common understanding refers to which of the following?

Accepted Answer

A)  potency 
B)  cohesion 
C)  transactive memory 
D)  mental models 
E)  boundary spanning 
A)  potency 
B)  cohesion 
C)  transactive memory 
D)  mental models 
E)  boundary spanning

Question 15

Explain the steps organizations can take to improve team processes.

Accepted Answer

At the individual level, organizations c

Question 16

It is easy to keep an accurate account of the contribution of each member in a team.

Accepted Answer

A) True 
 B)False

Question 17

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of

Accepted Answer

A)  cohesion. 
B)  groupthink. 
C)  centralization. 
D)  interdependence. 
E)  individual achievement. 
A)  cohesion. 
B)  groupthink. 
C)  centralization. 
D)  interdependence. 
E)  individual achievement.

Question 18

Noah, a services manager at the Feel Well Health Clinic, consults an alternative medicine specialist to see if it is feasible to incorporate certain treatments as part of the clinic's services. Noah is performing a(n) ________ activity of the boundary spanning process.

Accepted Answer

A)  action learning 
B)  scout 
C)  groupthink 
D)  ambassador 
E)  staff validity 
A)  action learning 
B)  scout 
C)  groupthink 
D)  ambassador 
E)  staff validity

Question 19

Team potency is higher in teams that have found success in the past.

Accepted Answer

A) True 
 B)False

Question 20

Which two network structures fall between the extremes in terms of the level of centralization?

Accepted Answer

A)  all-channel networks and circle networks 
B)  circle networks and wheel networks 
C)  Y networks and wheel networks 
D)  circle networks and Y networks 
E)  all-channel networks and wheel networks 
A)  all-channel networks and circle networks 
B)  circle networks and wheel networks 
C)  Y networks and wheel networks 
D)  circle networks and Y networks 
E)  all-channel networks and wheel networks

When teams engage in ________, their activities are focused on generating novel and useful ideas and solutions.

Distinguish between brainstorming and groupthink. How are they related? Provide an example of each.

Cross-training may involve instructions at three different levels of depth. These levels are

A team's strong belief that it can be effective across a variety of situations reflects which of the following?

In communication, the ________ network is the most effective for teams handling complex tasks.

Explain what is meant by the terms production blocking and motivational loss.

According to researchers, a cohesive team is always a high performance team.

Which of the following activities are boundary-spanning activities?

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

processes are primarily important before and between periods of taskwork, whereas processes are primarily important as the task work is being accomplished.

Teamwork processes have a moderate negative effect on team performance.

Differentiate between positional modeling and positional rotation and provide an example of each.

Explain the steps organizations can take to improve team processes.

It is easy to keep an accurate account of the contribution of each member in a team.

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of

Noah, a services manager at the Feel Well Health Clinic, consults an alternative medicine specialist to see if it is feasible to incorporate certain treatments as part of the clinic's services. Noah is performing a(n) ________ activity of the boundary spanning process.

Team potency is higher in teams that have found success in the past.

Which two network structures fall between the extremes in terms of the level of centralization?

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

Exam 12: Teams: Processes and Communication

When teams engage in ________, their activities are focused on generating novel and useful ideas and solutions.

Distinguish between brainstorming and groupthink. How are they related? Provide an example of each.

Cross-training may involve instructions at three different levels of depth. These levels are

A team's strong belief that it can be effective across a variety of situations reflects which of the following?

In communication, the ________ network is the most effective for teams handling complex tasks.

Explain what is meant by the terms production blocking and motivational loss.

According to researchers, a cohesive team is always a high performance team.

Which of the following activities are boundary-spanning activities?

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

________ processes are primarily important before and between periods of taskwork, whereas ________ processes are primarily important as the task work is being accomplished.

Teamwork processes have a moderate negative effect on team performance.

Differentiate between positional modeling and positional rotation and provide an example of each.

Explain the steps organizations can take to improve team processes.

It is easy to keep an accurate account of the contribution of each member in a team.

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of

Noah, a services manager at the Feel Well Health Clinic, consults an alternative medicine specialist to see if it is feasible to incorporate certain treatments as part of the clinic's services. Noah is performing a(n) ________ activity of the boundary spanning process.

Team potency is higher in teams that have found success in the past.

Which two network structures fall between the extremes in terms of the level of centralization?

What Is Organizational Behavior?

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

processes are primarily important before and between periods of taskwork, whereas processes are primarily important as the task work is being accomplished.