Exam 12: Office Environment and Daily Operations

When walking in the office's hallways, the medical assistant should stay to the left of the hallway.

Thieves usually approach a physician's office to steal money or __________.

If a patient has a good reason for arriving late, the medical assistant should consider the __________ circumstances.

Medical assistants should plan to continue their education through seminars, workshops, and even additional classes to stay abreast of new trends in medicine.

The responsibility for ordering supplies in the medical office should be assigned to _____ person/people.

Supervisors and physicians notice the __________ of medical assistants and usually reward those who work hard.

Maintenance should be performed on office machines:

CLIA requires that controls and __________ be performed periodically on medical equipment to ensure that patient testing is accurate.

The information the medical assistant enters or creates on the office computer belongs to the medical assistant.

Which of the following words means an amount of money or credit furnished in anticipation of repayment?

The medical assistant should treat e-mail information as __________ if it relates to a patient.

Supervisors should be proactive in reducing the risk of theft.

The physician and staff should always use a travel agent to book business travel.

Which of the following should be included in a section of the office policy manual?

Escape plans should be posted in:

The medical assistant should avoid waste and be __________ with products at the office.

The practice of subcontracting work to an outside company is called outsourcing.

Common items that criminals look for in physicians' offices include:

Which of the following identifying markers should the medical assistant attempt to remember about suspicious individuals?

When do pharmaceutical representatives usually see the doctor?