Exam 12: Office Environment and Daily Operations

Interest charges may be added if the medical assistant pays for office expenses with:

It is a good idea to share community resources with patients.

It is acceptable to guess at travel expenses when completing a travel expense report.

Regular and __________ waste is found in physicians' offices.

Staff salaries are directly related to overhead costs.

Most businesses operate according to some sort of budget.

An ordered item that has not been delivered when promised or demanded but will be supplied at a later date is said to be:

Medical assistants should use their lunch break to run personal errands.

A(n) __________ year does not necessarily begin in January.

Prescription pads should be placed:

The applied science concerned with designing and arranging things people use so that they interact efficiently and safely is called:

Why should the medical assistant glance over the progress notes from the last visit before a patient arrives for his or her appointment with the physician?

Which of the following items are parts of the physician's office budget?

If the laboratory clearly indicates that a test result is normal or abnormal, the medical assistant can file the reports with normal results if directed to do so by office policy.

Which of the following is not a good way to reduce waste while saving money in the physician's office?

Which of the following is true with regard to keys issued to staff members at the physician's office?

In all 50 states, pharmaceutical reps are allowed to leave small gifts, such as notepads and pens.

Allowing patients who are very ill to proceed directly to an examination room helps prevent the spread of __________ diseases.

The office staff must make sure to change the __________ in smoke alarms at least twice a year.