Exam 12: IT Strategy, Sourcing, and Strategic Technology Trends

What would be connected using a digital mesh?

Which of the following is not one of the objectives of IT strategic plans?

Cloud computing,SaaS,PaaS,and other types of "as services" are examples of ___________.

The __________ process is designed to provide answers to the following types of questions: -What is the long-term direction of our business? -What is the overall plan for deploying our resources? -How do we achieve competitive advantage over rivals in order to achieve or maximize profitability?

Which of the following is not one of the major tasks of IT steering committees?

All outsourcing relationships end because the contract has expired,by mutual agreement,or because the outsourcing relationship has failed,which is when the terms of the contract become very important.

Cloud computing and SaaS are two __________ options.

When an IT failure causes harm to customers,business partners,employees,or the environment,then regulatory agencies will hold the vendors accountable-and the public will too.

There are several possible reasons why a high percentage of IT projects are abandoned-the business strategy changed,technology changed,the project was not going to be completed on time or budget,the project sponsors responsible did not work well together,or the IT strategy was changed to cloud or SaaS.

When selecting a vendor,two criteria to assess first are _____________.

What are the major reasons why organizations choose sourcing?

________ uses four metrics to measure performance-one financial metric and three nonfinancial metrics.

Using the results of the BSC methodology,management teams have an agreed-upon set of objectives and measures that are used to identify and set targets and the actions to achieve them that are appropriate for the company's business model.

Most business leaders believe that IT is critical to their companies' strategic success and all of them work with IT to achieve that success.

________ must be managed because they serve as both the blueprint and warranty for the outsourced arrangement.

SLAs are designed to protect the service provider,not the customer,unless the customer takes an informed and active role in the provisions and parameters.

Value drivers have an unlimited life span and are considered in the strategic planning process and the balanced scorecard methodology.

A company can outsource the work,but not the responsibility for it.

Failed IT vendor relationships usually ___________.

When legacy systems could no longer provide the functionality needed to solve the business's problems,companies migrated to the cloud or SaaS to connect core systems and apps.