Exam 1: Product Line Planning and the Systems Approach

The _____ is in charge of the various quality activities that are going on in the firm.

The functional field approach requires identification of all the elements related to purposes and goals.

Why is a systems approach to P/OM required?

A Chinese manufacturer of ladies blouses has plant and equipment costing the equivalent of $100,000 and are estimated to have a lifetime of 20 years.Straight-line depreciation is to be used.Additional fixed costs per year are $70,000.Variable costs are $2.50 and the price per unit is $3.75 What will annual profit be if the annual volume is 95,000 blouses?

Discuss the role of information systems in services and manufacturing.

Care should be taken to avoid stereotyping services as being all too human,and,therefore,difficult to control for quality and productivity.

Combine analysis and synthesis to obtain the systems approach called

Programming and maintenance (both service functions) have become decreasingly important to manufacturing.

Manufacturers do not view customer service as part of product quality.

The _____ system is everything that affects product line formulation,process planning,capacity decisions,quality standards,inventory levels,and production schedules.

_____ consultants are usually engaged in project management.

The manufacturing transformation of raw materials into finished goods is successful if customers are willing to pay more for the goods than it costs to make them.

_____ allows the state of a production process to be assessed.

_____ are (is) increasingly responsive to-and controlled by-information systems.

Growing recognition of the importance of the service function in manufacturing has narrowed the breadth of situations to which the term operations is applied.

Operations management problems are composed of complex subsystems,which require interfunctional communications to uncover the patterns that relate to the subsystems of the whole system.

The functional field approach entails having all participants cooperate in solving problems that require mutual involvement.

The functional field approach is essential for P/OM planning and decision making in a global environment.

Operations management problems are

In the systems viewpoint,everything that is important to goal achievement doesn't have to be included in the analysis for the analysis to be effective.