Exam 6: Process Analysis and Redesign

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Process charts bring up the possibility of replacing older,larger,and slower machines with newer,smaller ones having faster processing rates.If the proper machines are chosen to be replaced,this could decrease the size of the waiting lines,also called

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A cutting tool has a lifetime that is normally distributed with an average life of 400 hours and a standard deviation of 50 hours.Present policy is preventive maintenance which requires changing all cutting tools at the end of each month.Current operations are two shifts per day and 7 working hours per shift.At 20 days per month,each cutting tool is in use 280 hours per month.(All cutting tools that fail are simply shut down until the end of the month sweep).The variable costs of replacement under the current policy are $8 per tool plus installation labor of $6 per tool.There are 40 tools in use. -What is the likelihood that a cutting tool will fail during the month?

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z = (280 - 400)/50 = -2.4;probability = 0.0082
The probability is derived from Table A-1 in the Appendix - the normal distribution with one tail.

Process managers are responsible for the production line.Filling orders is their prime job.

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_____ is defined as setups that take less than a minute.

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_____ is the stream of revenue spent by each loyal customer over the lifetime of his/her relationship with the store (or brand).

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The method of finding the best,called benchmarking,is based on comparative measures that identify leaders in specific kinds of processes.

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_____,founder of Japanese manufacturing methods,stated,"The prosperity of a resource-poor country like Japan rests solely on the high quality of its labor."

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_____ is credited has having developed benchmarking in its current form,starting in the 1970s as a result of competitive pressure from Japanese manufacturers.

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_____ is required to repair equipment when failure occurs.

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Discuss the two ways process redesign can take place.

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_____ process charts can be used as guides for planning _____ processes.

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How can queues,bottlenecks,and other interference be altered?

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If the light bulbs in a workplace were replaced as they burned out,this would be considered

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The systems approach is being used when process analysis for the job shop is focused on the total set of flows for all items that are produced in that job shop.

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The cost of failure and the probability of it occurring lead to an expected cost of failure.

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When creating a process flow chart,one should not state the exact materials to be used and the precise amounts that will be consumed.

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In a good job shop,there is concentrated effort on minimizing waste and disruption from

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Less dramatic,but of great importance to individual firms,are discoveries that lead to the conversion of a batch-type process into an intermittent flow shop.

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For the job shop process,the worst-case scenario is when a breakdown stops the line.

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_____ is a top choice for an excellent benchmarking standard.

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