Question 1

Why is job specialization needed?

Accepted Answer

Job specialization is the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people.It is needed because the tasks that need to be accomplished in any one organization are typically too large for one person to handle.Also,when a worker specializes in certain tasks,that employee is likely to become quite efficient and will save the organization money.Also,repeating the same job reduces time in changing tasks as well as the additional ease of designing specialized equipment when jobs are more specialized.

Question 2

All of the following are reasons for a narrow span of management except

Accepted Answer

A)  workers are located far from one another. 
B)  few new problems are expected. 
C)  the manager must do a lot of work other than managing. 
D)  a great deal of interaction between management and workers is needed. 
E)  new problems arise frequently. 
A)  workers are located far from one another. 
B)  few new problems are expected. 
C)  the manager must do a lot of work other than managing. 
D)  a great deal of interaction between management and workers is needed. 
E)  new problems arise frequently. B

Question 3

The span of management plays a direct role in determining the organization's height.

Accepted Answer

A) True 
 B)False  True

Question 4

Joy,a sales representative,is placed in a group with an engineer from operations,a human resource specialist,and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a

Accepted Answer

A)  standing committee. 
B)  task force. 
C)  special project team. 
D)  cross-functional team. 
E)  multifaceted work group. 
A)  standing committee. 
B)  task force. 
C)  special project team. 
D)  cross-functional team. 
E)  multifaceted work group.

Question 5

A span of control may be wide when

Accepted Answer

A)  managers and workers are located far from one another. 
B)  a great deal of interaction among levels is needed. 
C)  few new problems are expected to arise. 
D)  the manager has a lot of work other than managing. 
E)  new problems arise frequently. 
A)  managers and workers are located far from one another. 
B)  a great deal of interaction among levels is needed. 
C)  few new problems are expected to arise. 
D)  the manager has a lot of work other than managing. 
E)  new problems arise frequently.

Question 6

When you encounter an organization where employees are quite intense,focused,and determined to win,you have encountered an organization with a(n)___ culture.

Accepted Answer

A)  fragmented 
B)  networked 
C)  informal 
D)  mercenary 
E)  communal 
A)  fragmented 
B)  networked 
C)  informal 
D)  mercenary 
E)  communal

Question 7

Top Queen,Inc.(TQI)
Top Queen,Inc.(TQI)is a business-clothing store for professional women.The owner of the company has designed the business so that she hardly ever has to be there.There are many departmental managers who hold a lot of responsibility.While they are organized separately by department,each manager knows enough about the other departments to be able to fill in at any time.The department managers also delegate a lot of work further down to their employees as a way to empower them.The owner even delegates store-management responsibilities to a different department manager each month.Even though certain people are delegated certain tasks,everyone pitches in,so it is sometimes hard to tell who is really in charge.
The employees are so comfortable with each other that many go out and participate in activities together on the weekends,even when they are not working.However,the owner realizes that she does not want to participate in these events because she does not want to seem that she is favoring certain people over others.
-Refer to Top Queen,Inc.It seems that TQI managers could be considered all of the following except

Accepted Answer

A)  line managers. 
B)  department managers. 
C)  staff managers. 
D)  functional managers. 
E)  owners. 
A)  line managers. 
B)  department managers. 
C)  staff managers. 
D)  functional managers. 
E)  owners.

Question 8

Authority and ____ are synonymous terms.

Accepted Answer

A)  power 
B)  responsibility 
C)  duty 
D)  delegation 
E)  accountability 
A)  power 
B)  responsibility 
C)  duty 
D)  delegation 
E)  accountability

Question 9

The number of layers,or levels,in a firm is referred to as the firm's

Accepted Answer

A)  organizational structure. 
B)  managerial hierarchy. 
C)  cluster structure. 
D)  organizational height. 
E)  bureaucratic structure. 
A)  organizational structure. 
B)  managerial hierarchy. 
C)  cluster structure. 
D)  organizational height. 
E)  bureaucratic structure.

Question 10

Personal rather than formal relationships among employees are known as the

Accepted Answer

A)  span of management. 
B)  chain of command. 
C)  informal organization. 
D)  bureaucratic structure. 
E)  grapevine. 
A)  span of management. 
B)  chain of command. 
C)  informal organization. 
D)  bureaucratic structure. 
E)  grapevine.

Question 11

Charlie is at the top of her company's organization chart.Which of the following is most likely to be her job title?

Accepted Answer

A)  Executive manager 
B)  President 
C)  Manager 
D)  Vice president,operations 
E)  Organization leader 
A)  Executive manager 
B)  President 
C)  Manager 
D)  Vice president,operations 
E)  Organization leader

Question 12

When a functional structure is combined with a project structure,the resulting structure is called a(n)____ structure.

Accepted Answer

A)  line-and-staff 
B)  network 
C)  integrated 
D)  matrix 
E)  hybrid 
A)  line-and-staff 
B)  network 
C)  integrated 
D)  matrix 
E)  hybrid

Question 13

Since Dillards operates in a complex and dynamic environment,its store managers are given significant freedom to run their stores.This indicates that top leaders at Dillards

Accepted Answer

A)  centralize decision making. 
B)  deemphasize lower-level management training. 
C)  control their managers tightly. 
D)  deemphasize lower-level management accountability. 
E)  decentralize authority. 
A)  centralize decision making. 
B)  deemphasize lower-level management training. 
C)  control their managers tightly. 
D)  deemphasize lower-level management accountability. 
E)  decentralize authority.

Question 14

Top Queen,Inc.(TQI)
Top Queen,Inc.(TQI)is a business-clothing store for professional women.The owner of the company has designed the business so that she hardly ever has to be there.There are many departmental managers who hold a lot of responsibility.While they are organized separately by department,each manager knows enough about the other departments to be able to fill in at any time.The department managers also delegate a lot of work further down to their employees as a way to empower them.The owner even delegates store-management responsibilities to a different department manager each month.Even though certain people are delegated certain tasks,everyone pitches in,so it is sometimes hard to tell who is really in charge.
The employees are so comfortable with each other that many go out and participate in activities together on the weekends,even when they are not working.However,the owner realizes that she does not want to participate in these events because she does not want to seem that she is favoring certain people over others.
-Refer to Top Queen,Inc.The group of employees that participate in outside activities on the weekend would be considered a(n)____ group.

Accepted Answer

A)  informal 
B)  inspirational 
C)  affirmative 
D)  business 
E)  departmental 
A)  informal 
B)  inspirational 
C)  affirmative 
D)  business 
E)  departmental

Question 15

A corporate culture is generally defined as the

Accepted Answer

A)  manner in which employees interact with each other and with management. 
B)  incorporation of company policies and procedures into employee activities. 
C)  inner rites,rituals,heroes,and values of a firm. 
D)  management philosophy pertaining to customer service. 
E)  informal interaction of employees outside work duringnonbusinesshours. 
A)  manner in which employees interact with each other and with management. 
B)  incorporation of company policies and procedures into employee activities. 
C)  inner rites,rituals,heroes,and values of a firm. 
D)  management philosophy pertaining to customer service. 
E)  informal interaction of employees outside work duringnonbusinesshours.

Question 16

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalization on product.

Accepted Answer

A) True 
 B)False

Question 17

A group of managers from various departments is in charge of evaluating the performance of the staff employees every year.This is a(n)

Accepted Answer

A)  ad hoc committee. 
B)  permanent committee. 
C)  task force. 
D)  standing committee. 
E)  organizational review committee. 
A)  ad hoc committee. 
B)  permanent committee. 
C)  task force. 
D)  standing committee. 
E)  organizational review committee.

Question 18

An informal communications network is known as a

Accepted Answer

A)  memo. 
B)  company newspaper. 
C)  chain of command. 
D)  grapevine. 
E)  bulletin board. 
A)  memo. 
B)  company newspaper. 
C)  chain of command. 
D)  grapevine. 
E)  bulletin board.

Question 19

In an organization with a matrix structure,authority flows both

Accepted Answer

A)  down and across. 
B)  up and down. 
C)  up and across. 
D)  in lines and in circles. 
E)  through groups and individuals. 
A)  down and across. 
B)  up and down. 
C)  up and across. 
D)  in lines and in circles. 
E)  through groups and individuals.

Question 20

An organization chart reveals

Accepted Answer

A)  staff accountability. 
B)  committee assignments. 
C)  informal authority. 
D)  detailed duties of each manager. 
E)  the company's organizational structure. 
A)  staff accountability. 
B)  committee assignments. 
C)  informal authority. 
D)  detailed duties of each manager. 
E)  the company's organizational structure.

Why is job specialization needed?

All of the following are reasons for a narrow span of management except

The span of management plays a direct role in determining the organization's height.

Joy,a sales representative,is placed in a group with an engineer from operations,a human resource specialist,and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a

A span of control may be wide when

When you encounter an organization where employees are quite intense,focused,and determined to win,you have encountered an organization with a(n)___ culture.

Authority and ____ are synonymous terms.

The number of layers,or levels,in a firm is referred to as the firm's

Personal rather than formal relationships among employees are known as the

Charlie is at the top of her company's organization chart.Which of the following is most likely to be her job title?

When a functional structure is combined with a project structure,the resulting structure is called a(n)____ structure.

Since Dillards operates in a complex and dynamic environment,its store managers are given significant freedom to run their stores.This indicates that top leaders at Dillards

A corporate culture is generally defined as the

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalization on product.

A group of managers from various departments is in charge of evaluating the performance of the staff employees every year.This is a(n)

An informal communications network is known as a

In an organization with a matrix structure,authority flows both

An organization chart reveals

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

Filters

Exam 7: Creating a Flexible Organization

Why is job specialization needed?

All of the following are reasons for a narrow span of management except

The span of management plays a direct role in determining the organization's height.

Joy,a sales representative,is placed in a group with an engineer from operations,a human resource specialist,and a financial manager to develop new uses for one of the company's existing products in order to increase sales.This group is a

A span of control may be wide when

When you encounter an organization where employees are quite intense,focused,and determined to win,you have encountered an organization with a(n)___ culture.

Authority and ____ are synonymous terms.

The number of layers,or levels,in a firm is referred to as the firm's

Personal rather than formal relationships among employees are known as the

Charlie is at the top of her company's organization chart.Which of the following is most likely to be her job title?

When a functional structure is combined with a project structure,the resulting structure is called a(n)____ structure.

Since Dillards operates in a complex and dynamic environment,its store managers are given significant freedom to run their stores.This indicates that top leaders at Dillards

A corporate culture is generally defined as the

Green Sports Incorporated is a small start-up company that manufactures and markets sports equipment made from recycled materials.Green Sports is best suited to base its departmentalization on product.

A group of managers from various departments is in charge of evaluating the performance of the staff employees every year.This is a(n)

An informal communications network is known as a

In an organization with a matrix structure,authority flows both

An organization chart reveals

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

Filters