Exam 2: Ethics and Social Responsibility in Business

You are the decision maker for purchasing office equipment in your organization.One sales representative privately offers you season tickets to the Texas Rangers if you help him out.This tactic is

Kai promised to repair Krystal's car on Thursday.After picking up the necessary part at a junkyard,he discovered he could not do the job after all and that the junkyard would not buy back the part.Krystal does not know about these developments.However,she thinks Kai will be finished with her car sometime today.What should Kai do?

It is easy for an organization to develop ethics codes,policies,and procedures to deal with all relationships and every situation.

What are the three major consumerism forces today?

Define a code of ethics.Do codes cover every business situation?

Jeremy owns a muffler shop in a large city.He provides services such as muffler repair,replacement,and minor car repair work.Last week Harold came into his business driving a 1957 Belair Convertible and told Jeremy that he wanted to convert it to a street-rod.He asked Jeremy if he would adjust the muffler so it would emit 125 decibels to give it a "muscle" sound.Harold told Jeremy he would pay an extra $1,000 in cash to get the work done.The legal limit for exhaust system noise is 95 decibels.Jeremy could do the work in a few hours and knows that no one would know that it came from his shop.His business has been slow lately and he is having a difficult time meeting his financial obligations;in addition,his son was just diagnosed with cancer.Which of the following is most correct regarding Jeremy's decision?

The right to be heard implies that companies should listen to consumer complaints and

The federal act which provided over $7 billion to the EPA to protect and promote "green" jobs and a healthier environment is the

Describe the four types of pollution.Who should pay for a clean environment?

At Park Incorporated,employees are allowed one-hour lunches,but it has become common that most stroll back fifteen minutes late every day.The factor affecting the ethical behavior of Park's employees is

Long-distance providers are becoming increasingly concerned about certain activities within their industry.Various companies come together voluntarily to implement new standards of social responsibility that members must abide by.What seems to be the primary motivation in this case for an increased interest in social responsibility?

A firm's social responsibility program will be ineffective if it has less than the total commitment of the company's top business officials.

When Ford discovered the fault with its Fiesta model that caused the car to explode easily when hit from the rear,what action should it have taken to preserve basic consumer rights?

Which of the following statements reflects the socioeconomic model of social responsibility?

Which president stated that consumers have the right to safety,to be informed,to choose,and to be heard?

In support of their position,proponents of the socioeconomic model argue that businesses should be allowed to ignore social issues.

Helen Troy walked into her office and found a large,extravagant bouquet on her desk.Before she had time to read the card,her secretary said it was from Mr.Paris at Priam Corporation.The secretary knew Mr.Paris was trying to negotiate a sales deal with the company.Thus,she remarked that the beautiful flowers should help Ms.Troy make her decision.Although Ms.Troy did not know how to respond to Mr.Paris' gift,she thought an answer might be in her company's

A credit card company is offering an annual percentage rate of 3.9 percent.However,the company fails to mention that this is an introductory rate,and when consumers receive their bills after six months the rate increases to 21.9 percent.The consumers feel their right to ____ has been abused.

The motion picture industry uses a rating system to describe the content of its movies.Movies are accompanied by ratings such as PG (parental guidance suggested)or R (not suitable for those under 17).This rating system satisfies consumers' right to

Karen registers for a consumer education course at her high school.She is likely to learn about all of the following topics except