Question 1

Which of the following is most characteristic of a line structure in an organization?

Accepted Answer

A)  Flexibility that allows an organization to adjust quickly 
B)  Raises moral and nurtures creativity 
C)  Teams that may be temporary or disbanded upon an accomplished mission 
D)  Education decision-making with expert advice from outside sources 
E)  Quick decision-making and direct accountability 
A)  Flexibility that allows an organization to adjust quickly 
B)  Raises moral and nurtures creativity 
C)  Teams that may be temporary or disbanded upon an accomplished mission 
D)  Education decision-making with expert advice from outside sources 
E)  Quick decision-making and direct accountability

Question 2

A benefit of job specialization is that it

Accepted Answer

A)  is more difficult to design equipment. 
B)  is easier to train new employees. 
C)  is more time-consuming to change from one operation to another. 
D)  eliminates boredom. 
E)  enriches the job. 
A)  is more difficult to design equipment. 
B)  is easier to train new employees. 
C)  is more time-consuming to change from one operation to another. 
D)  eliminates boredom. 
E)  enriches the job.

Question 3

Which of the following is considered a downside of a line structure for an organization?

Accepted Answer

A)  The vast array of expertise brings a wide array of knowledge to a line structure. 
B)  Slow decision-making by managers is typical of a line structure. 
C)  Confusion about who is in charge causes grave drawbacks for this structure. 
D)  Boredom and dissatisfaction is commonplace for managers in a line structure organization. 
E)  Managers are responsible for a wide range of activities and,therefore,must have vast knowledge about all of these activities. 
A)  The vast array of expertise brings a wide array of knowledge to a line structure. 
B)  Slow decision-making by managers is typical of a line structure. 
C)  Confusion about who is in charge causes grave drawbacks for this structure. 
D)  Boredom and dissatisfaction is commonplace for managers in a line structure organization. 
E)  Managers are responsible for a wide range of activities and,therefore,must have vast knowledge about all of these activities.

Question 4

Sheryol is helping Stasia set out who the supervisors are in her business,who the managers are who oversee the supervisors,who are at an equal level with her in the organization,and who occupy the top management positions.What would be the best device to use to make the process easier to understand?

Accepted Answer

A)  Line and dot chart 
B)  Organizational structure chart 
C)  Organizational chart 
D)  Chain of command 
A)  Line and dot chart 
B)  Organizational structure chart 
C)  Organizational chart 
D)  Chain of command

Question 5

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's

Accepted Answer

A)  chain of command. 
B)  organizational height. 
C)  line authority. 
D)  organizational structure. 
E)  management hierarchy. 
A)  chain of command. 
B)  organizational height. 
C)  line authority. 
D)  organizational structure. 
E)  management hierarchy.

Question 6

The head of the marketing department at CBS Environmental,Inc.supervises twelve people in her department.This represents her

Accepted Answer

A)  chain of command. 
B)  degree of specialization. 
C)  level of authority. 
D)  span of management. 
E)  nature and degree of departmentalization. 
A)  chain of command. 
B)  degree of specialization. 
C)  level of authority. 
D)  span of management. 
E)  nature and degree of departmentalization.

Question 7

Accountability is the power within an organization to accomplish an assigned job or task.

Accepted Answer

A) True 
 B)False

Question 8

Jacob Smith overheard that Joe Dunn was blowing the whistle on managers at XYZ Company and that a full story would appear in Sunday's paper.Jacob quickly alerted the managers,who were able to stop the newspaper from printing the article.This is an example of managers'

Accepted Answer

A)  ignoring the grapevine. 
B)  involving the grapevine as a useless communication network. 
C)  trying to eliminate the grapevine. 
D)  using the grapevine as a managerial tool. 
E)  reducing the credibility of information from the grapevine. 
A)  ignoring the grapevine. 
B)  involving the grapevine as a useless communication network. 
C)  trying to eliminate the grapevine. 
D)  using the grapevine as a managerial tool. 
E)  reducing the credibility of information from the grapevine.

Question 9

Exquisite Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Dora is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Dora thinks that the company would be more effective if it were to switch to a new way of organization.For example,there could be a manager in charge of the candles,a different manager in charge of the entertainment centers,and so on.
Another issue that Dora wants to resolve is that of delegation.She believes that if she could improve her delegating,employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Dora has a hard time delegating to others,but she is confident that the problem will be overcome if she works on it.
-Refer to Exquisite Expressions.What would be an alternative to specialization if negative consequences were to develop at Exquisite Expressions?

Accepted Answer

A)  Organization 
B)  Occupation 
C)  Circulation 
D)  Rotation 
E)  Generalization 
A)  Organization 
B)  Occupation 
C)  Circulation 
D)  Rotation 
E)  Generalization

Question 10

Job specialization is the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people.

Accepted Answer

A) True 
 B)False

Question 11

Tony and two of his friends are starting a new tech business and are meeting to decide the firm's organizational structure.During the meeting they will most likely discuss issues related to

Accepted Answer

A)  job design,departmentalization,delegation,span of management,and chain of command. 
B)  departmentalization,delegation,and span of control. 
C)  flexibility,notoriety,delegation,and span of control. 
D)  chain of command,span of management,and advisory control. 
A)  job design,departmentalization,delegation,span of management,and chain of command. 
B)  departmentalization,delegation,and span of control. 
C)  flexibility,notoriety,delegation,and span of control. 
D)  chain of command,span of management,and advisory control.

Question 12

A manager with many subordinates is said to have a

Accepted Answer

A)  tall organizational structure. 
B)  narrow span of control. 
C)  managerial hierarchy. 
D)  wide span of control. 
E)  matrix structure. 
A)  tall organizational structure. 
B)  narrow span of control. 
C)  managerial hierarchy. 
D)  wide span of control. 
E)  matrix structure.

Question 13

Isabella is assigned to create a training program for newly hired mortgage loan officers.She has the ____ to complete this assignment.

Accepted Answer

A)  authority 
B)  delegation 
C)  network 
D)  responsibility 
E)  accountability 
A)  authority 
B)  delegation 
C)  network 
D)  responsibility 
E)  accountability

Question 14

Which of the following is not one of the four basic forms of organizational structure?

Accepted Answer

A)  Informal 
B)  Network 
C)  Line 
D)  Line-and-staff 
E)  Matrix 
A)  Informal 
B)  Network 
C)  Line 
D)  Line-and-staff 
E)  Matrix

Question 15

An organization in which management consciously attempts to spread authority to the lower organizational levels is said to be centralized.

Accepted Answer

A) True 
 B)False

Question 16

Exquisite Expressions is a home decorating company that sells many different household accessories ranging from candles to entertainment centers.Dora is the CEO of the company.She feels that there is not enough specialization within the company and wants to organize the business in a different way.Dora thinks that the company would be more effective if it were to switch to a new way of organization.For example,there could be a manager in charge of the candles,a different manager in charge of the entertainment centers,and so on.
Another issue that Dora wants to resolve is that of delegation.She believes that if she could improve her delegating,employees would feel more empowered and want to go above and beyond what they are required to do.There are certain reasons that Dora has a hard time delegating to others,but she is confident that the problem will be overcome if she works on it.
-Refer to Exquisite Expressions.Dora could best improve delegation by

Accepted Answer

A)  increasing specialization. 
B)  explaining the purpose of each task. 
C)  investing the capital necessary for success. 
D)  changing each job station. 
E)  decreasing job specialization. 
A)  increasing specialization. 
B)  explaining the purpose of each task. 
C)  investing the capital necessary for success. 
D)  changing each job station. 
E)  decreasing job specialization.

Question 17

The number of workers who report directly to one manager is called

Accepted Answer

A)  authority. 
B)  accountability. 
C)  responsibility. 
D)  the span of management. 
E)  centralization. 
A)  authority. 
B)  accountability. 
C)  responsibility. 
D)  the span of management. 
E)  centralization.

Question 18

The degree of centralization of an organization is based on the

Accepted Answer

A)  degree of departmentalization. 
B)  level of bureaucracy. 
C)  organization chart. 
D)  delegation of authority. 
E)  degree of job specialization. 
A)  degree of departmentalization. 
B)  level of bureaucracy. 
C)  organization chart. 
D)  delegation of authority. 
E)  degree of job specialization.

Question 19

Josiah has operated a small mechanic shop for about two years.He has noticed that one employee is much better at welding than the others,another is better at diagnosing the problems with vehicles,and another is better at taking vehicles apart,removing the damaged parts,and then reinstalling the repaired or new parts.Because the business is growing and needs to be run more efficiently than it has in the past,Josiah is considering revamping job assignments.In the past he has let the employees chose what they want to do each day.Considering the abilities of his employees,what would be the best way for him to streamline his business?

Accepted Answer

A)  Make the employee who can diagnose problems a manager 
B)  Utilize job specialization 
C)  Utilize job rotation 
D)  Utilize on-the-job-training 
A)  Make the employee who can diagnose problems a manager 
B)  Utilize job specialization 
C)  Utilize job rotation 
D)  Utilize on-the-job-training

Question 20

Walmart has several layers of management in between the entry-level management position and CEO.This implies that the span of management for each manager is relatively narrow and the organizational height of Walmart is tall.

Accepted Answer

A) True 
 B)False

Which of the following is most characteristic of a line structure in an organization?

A benefit of job specialization is that it

Which of the following is considered a downside of a line structure for an organization?

Sheryol is helping Stasia set out who the supervisors are in her business,who the managers are who oversee the supervisors,who are at an equal level with her in the organization,and who occupy the top management positions.What would be the best device to use to make the process easier to understand?

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's

The head of the marketing department at CBS Environmental,Inc.supervises twelve people in her department.This represents her

Accountability is the power within an organization to accomplish an assigned job or task.

Jacob Smith overheard that Joe Dunn was blowing the whistle on managers at XYZ Company and that a full story would appear in Sunday's paper.Jacob quickly alerted the managers,who were able to stop the newspaper from printing the article.This is an example of managers'

Job specialization is the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people.

Tony and two of his friends are starting a new tech business and are meeting to decide the firm's organizational structure.During the meeting they will most likely discuss issues related to

A manager with many subordinates is said to have a

Isabella is assigned to create a training program for newly hired mortgage loan officers.She has the ____ to complete this assignment.

Which of the following is not one of the four basic forms of organizational structure?

An organization in which management consciously attempts to spread authority to the lower organizational levels is said to be centralized.

The number of workers who report directly to one manager is called

The degree of centralization of an organization is based on the

Walmart has several layers of management in between the entry-level management position and CEO.This implies that the span of management for each manager is relatively narrow and the organizational height of Walmart is tall.

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

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Exam 7: Creating a Flexible Organization

Which of the following is most characteristic of a line structure in an organization?

A benefit of job specialization is that it

Which of the following is considered a downside of a line structure for an organization?

The number of layers in the organizational structure of Dayton Hudson Corporation indicates the company's

The head of the marketing department at CBS Environmental,Inc.supervises twelve people in her department.This represents her

Accountability is the power within an organization to accomplish an assigned job or task.

Jacob Smith overheard that Joe Dunn was blowing the whistle on managers at XYZ Company and that a full story would appear in Sunday's paper.Jacob quickly alerted the managers,who were able to stop the newspaper from printing the article.This is an example of managers'

Job specialization is the separation of all organizational activities into distinct tasks and the assignment of different tasks to different people.

Tony and two of his friends are starting a new tech business and are meeting to decide the firm's organizational structure.During the meeting they will most likely discuss issues related to

A manager with many subordinates is said to have a

Isabella is assigned to create a training program for newly hired mortgage loan officers.She has the ____ to complete this assignment.

Which of the following is not one of the four basic forms of organizational structure?

An organization in which management consciously attempts to spread authority to the lower organizational levels is said to be centralized.

The number of workers who report directly to one manager is called

The degree of centralization of an organization is based on the

Walmart has several layers of management in between the entry-level management position and CEO.This implies that the span of management for each manager is relatively narrow and the organizational height of Walmart is tall.

Exploring the World of Business and Economics

Ethics and Social Responsibility in Business

Global Business

Choosing a Form of Business Ownership

Small Business,Entrepreneurship,and Franchises

Understanding the Management Process

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Exploring Social Media and E-Business

Using Management and Accounting Information

Mastering Financial Management

Understanding Personal Finances and Investments

Enhancing Union-Management Relations

Risk Management and Insurance

Business Law regulation and Taxation

Filters