Exam 5: The Communication Process
Exam 1: An Introduction to Integrated Marketing Communications112 Questions
Exam 2: The Role of Imc in the Marketing Process110 Questions
Exam 3: Organizing for Advertising and Promotion: The Role of Ad Agencies and Other Marketing Communication Organizations104 Questions
Exam 4: Perspectives on Consumer Behavior114 Questions
Exam 5: The Communication Process132 Questions
Exam 6: Source,message,and Channel Factors133 Questions
Exam 7: Establishing Objectives and Budgeting for the Promotional Program122 Questions
Exam 8: Creative Strategy: Planning and Development104 Questions
Exam 9: Creative Strategy: Implementation and Evaluation119 Questions
Exam 10: Media Planning and Strategy108 Questions
Exam 11: Evaluation of Broadcast Media146 Questions
Exam 12: Evaluation of Print Media145 Questions
Exam 13: Support Media83 Questions
Exam 14: Direct Marketing66 Questions
Exam 15: The Internet and Interactive Media76 Questions
Exam 16: Sales Promotion161 Questions
Exam 17: Public Relations,Publicity,and Corporate Advertising83 Questions
Exam 18: Personal Selling73 Questions
Exam 19: Measuring the Effectiveness of the Promotional Program90 Questions
Exam 20: International Advertising and Promotion108 Questions
Exam 21: Regulation of Advertising and Promotion119 Questions
Exam 22: Evaluating the Social,Ethical,and Economic Aspects of Advertising and Promotion88 Questions
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The element of the communications process that closes the loop in the communications flow and allows the sender to monitor how a message is being received and interpreted is:
(Multiple Choice)
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According to the dissonance/attribution model,the consumer passes through which of the following response sequences during the decision making process?
(Multiple Choice)
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indicates that the willingness to process an ad is a function of two elements.They are the _____ to process the message.
(Multiple Choice)
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adopted the stylized eagle that appears on all labels,buildings,trucks and postal boxes it used a sticklike mailman figure called Mr.Zip.Research showed the eagle was a much more positive symbol-denoting ruggedness,individuality,and the American "can-do" spirit._____ would have provided the USPS with the ability to understand the meaning consumers give to the eagle.
(Multiple Choice)
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______ is the part of the receiver's response that is communicated back to the sender.
(Multiple Choice)
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Which of the following would be an example of an advertising message?
(Multiple Choice)
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Florence is watching television and sees a commercial in which Sarah Jessica Parker is endorsing a hair care product.Florence thinks to herself,"That girl is was that scandalous show,Sex in the City.I wouldn't buy anything she promotes." This is an example of a:
(Multiple Choice)
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Only the _____ model has a retention stage,which is important for consumers who are considering purchase decisions and who are not ready to make a purchase.
(Multiple Choice)
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Nike conducts a marketing research study and finds the majority of consumers recall the company's "Just do it" ad slogan.Nike can safely assume:
(Multiple Choice)
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According to the _____ model,the major impact of the mass media occurs after the purchase is made.
(Multiple Choice)
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Which of the following statements about effective communication is true?
(Multiple Choice)
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Trial,purchase,adoption,and rejection are all examples of the _____ stage of the response process and appear in all of the models describing the consumer response process.
(Multiple Choice)
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,an advertiser who wants to reach a receiver through a peripheral route to persuasion could use:
(Multiple Choice)
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When developing a communications plan,the process should begin with:
(Multiple Choice)
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Which of the following statements about ageism in advertising is true?
(Multiple Choice)
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Counts of customer visits to a store,consumer inquiries,coupon redemption and recall of advertising are all possible forms of:
(Multiple Choice)
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The communication process begins with the process of _____,which leads to the development of a _____ that contains the information or meaning a source hopes to convey.
(Multiple Choice)
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The hierarchical model representing the stages a salesperson must take a customer through in the personal selling process is the _____ model.
(Multiple Choice)
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Which of the following response hierarchy models includes a cognitive stage?
(Multiple Choice)
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