Exam 5: Perception, Cognition, and Emotion

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____________ ____________ is the process of devaluing the other party's concessions simply because the other party made them.

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____________ in frames between parties are sources of conflict.

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Explain "Irrational Escalation of Commitment."

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The irrational escalation of commitment bias refers to

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In negotiation, when does the availability bias operate?

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Projection occurs when

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A key issue in perception and negotiation is framing. What is framing?

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One of the most important aspects of framing as issue development is the process of reframing, or the manner in which the thrust, tone, and focus of a conversation change as the parties engage in it. Reframing is or occurs:

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Misperceptions and cognitive biases typically arise out of ____________ ____________ as negotiators gather and process information.

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In which type of frame would parties be more likely to engage primarily in distributive (win-lose or lose-lose) negotiations than in other types?

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Define perceptual distortion by generalization.

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Frames are shaped by conversations that the parties have with each other about the issues in the bargaining mix. Which of the following factors can affect how the conversation is shaped?

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What are the two things to keep in mind about the effect of frames on risk in negotiation (according to Neale and Bazerman)?

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Considering mood and emotion, negotiators are portrayed as rational beings who seem ____________, calm, and in control.

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The perceiver's own needs, desires, motivations, and personal experiences may be likely to create a ____________ about the other party in an upcoming negotiation.

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Perception is

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Negative emotions may lead parties to

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The distinction between mood and emotion is based on which of the following characteristics?

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A ____________ is the subjective mechanism through which people evaluate and make sense out of situations, leading them to pursue or avoid subsequent actions.

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Describe the double-edged effect of overconfidence.

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