Exam 11: Managing Individuals and a Diverse Workforce

Which of the following jobs would most likely require someone who has a high degree of extraversion?

The primary benefit of the discrimination and fairness paradigm is that it generally brings about fairer treatment of employees and increases demographic diversity.

McKinsey & Company,a global consultancy firm,draws its consultants from more than 40 countries. A benefit of its global hiring is that it raises cultural sensitivity. "There's an obligation to see things from other points of view," says one McKinsey partner. In other words,in which way does global hiring benefit McKinsey & Company?

Why does diversity make good business sense?

The glass ceiling is the so-called invisible barrier that prevents women and minorities from advancing to the top jobs in organizations.

What does the Mining Association of British Columbia's hiring of Karina Briño as its president show that the organization avoids,thereby allowing women to rise to leadership positions?

Why does diversity make good business sense?

Narrative 11-2 Women working in certain occupational groups at Canada Post were systematically underpaid for nearly 20 years,according to a Supreme Court of Canada ruling in 2011. Women tended to work in clerical roles,whereas men tended to work in postal operations roles (letter carriers,mail handlers,and mail sorters). The Public Service Alliance of Canada argued that the principle of equal pay for equal work wasn't being followed. Canada Post has implemented a Human Resources and Compensation Committee to ensure it complies fully with its myriad accountabilities. Unfortunately,it's not clear that Canada Post has addressed all the inequities within its organization,as another pay equity review,this time involving rural and urban carriers,has launched. -Refer to Narrative 11-2. About 80 percent of Canada Post's postal operations workforce is male-and these are often higher-paid roles. Additionally,the postal operations workforce provides a more direct route to supervisory and managerial roles within Canada Post. What does this indicate Canada Post may have had?

Which of the following is an example of a diversity principle that will help managers do a better job of managing company diversity programs?

Narrative 11-1 Unilever has operations in 150 countries. Recently,Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair,no women were in the group. Upon investigation,he learned that only one woman had even been invited. As the retreat progressed,its participants commented on the richness of diversity in nature and how for anything to grow,there needs to be diversity. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Narrative 11-1. What are the potential benefits of this diversity program?

What is the term for the relatively stable set of behaviours,attitudes,and emotions displayed over time that makes people different from one another?

Narrative 11-1 Unilever has operations in 150 countries. Recently,Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair,no women were in the group. Upon investigation,he learned that only one woman had even been invited. As the retreat progressed,its participants commented on the richness of diversity in nature and how for anything to grow,there needs to be diversity. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Narrative 11-1. Which paradigm was Unilever managing diversity through by encouraging the promotion of more women to top management positions to better match the diversity of its stakeholders?

Compare employment equity in Canada and affirmative action in the United States. Explain why affirmative action and employment equity tend to create more controversy than diversity. Explain which approach you personally feel is fairer,and why.

A leading executive search firm suggests that successful CEOs tend to rely less on expertise than on curiosity. What do these CEOs have a high degree of in terms of the Big Five Personality Dimensions?

Ryerson University offers workshops on equity,diversion,and inclusion with an emphasis on interactive conversations. Which basic type of diversity training does Ryerson use?

Which program seeks to benefit both organizations and their employees by encouraging organizations to value all kinds of differences in their workforces?

How does diversity help companies to grow?

What is the term for a situation in organizations when there are a variety of demographic,cultural,and personal differences among the people who work there and the customers who do business there?

What is the relationship between governments and diversity in the Canadian workplace?

What is the term for the purposeful steps taken by an organization to create employment opportunities for minorities and women?