Exam 11: Managing Individuals and a Diverse Workforce

Why are organizations now actively recruiting and hiring gays and lesbians through diversity programs?

What is the term for the degree to which someone is organized,hardworking,responsible,persevering,thorough,and achievement-oriented?

Affirmative action makes good business sense in terms of cost savings,the ability to attract and retain talent,and business growth.

Which of the following is a key difference between affirmative action and diversity?

What is an affirmative action program typically designed to do?

The fastest-growing racial group in Canada is South Asian.

Which action can a medium-sized manufacturing company take if it wants to create a positive work environment in which every employee does his or her best work,and individual differences are respected and not ignored?

Which Big Five personality measure has the greatest impact on behaviour in organizations?

Briefly identify and provide an example of the likely content for each of the two basic types of diversity training programs.

What constitutes a disability? How does a disability result in disability discrimination? Give three examples of actions employers can take to avoid such discrimination.

Narrative 11-1 Unilever has operations in 150 countries. Recently,Unilever took 100 of these top managers on a jungle retreat to Costa Rica. To the dismay of Unilever's chair,no women were in the group. Upon investigation,he learned that only one woman had even been invited. As the retreat progressed,its participants commented on the richness of diversity in nature and how for anything to grow,there needs to be diversity. These comments caused Unilever's chair to establish an executive committee to examine practical ways to overcome barriers to women's promotion. They decided to avoid setting numerical targets because they encourage positive discrimination and instead examined recruitment and promotion practices. -Refer to Narrative 11-1. After studying the problem,the executive committee discovered that the company recruited the same number of men and women,but women were not being promoted to the top management positions. Which of the following probably existed?

In the nursing home industry,there is a growing pool of older workers who on their own may not be capable of performing physically demanding,labour-intensive work. By matching two younger workers with an older one,more job opportunities for older workers are created. Furthermore,this pairing could be a significant advantage in nursing homes where an older worker may have more sensitivity to aging problems. What is this type of mentoring called?

If managed properly,the shift from surface- to deep-level diversity can result in reduced prejudice and conflict,and lead to stronger social integration.

List and briefly describe the four types of discrimination commonly associated with surface-level diversity. Which of those typically produce the so-called glass ceiling?

Employment equity and affirmative action are not only fundamentally different,but they also differ in purpose,practice,and the reactions they produce.

At events hosted by St. Francis Xavier University it is common to "acknowledge that we are in Mi'kma'ki,the ancestral and unceded territory of the Mi'kmaq People." Which of the following has most likely influenced St. Francis Xavier to be culturally sensitive?

A recent news article in an Alberta newspaper highlighted the fact that Alberta's government-appointed boards were not ethnically and gender diverse. Which of the following sources of information did the newspaper rely upon?

All organizations are required to submit employment equity statistics annually to the federal government.

Jean-Marie has excellent keyboarding skills and works entering data for a marketing research firm. Jean-Marie is also vision impaired. In order to perform his job,Jean-Marie needs a computer monitor that produces oversized print so he can read it. What is the providing of the monitor to facilitate Jean-Marie's job performance an example of?

TD Financial Group supports its internal Women in Leadership Network,Pride at Work,and the Canadian Council for Aboriginal Business,among other organizations. What does TD's support for these different organizations indicate that TD maintains a strong belief in?