Question 1

Reward allocation involves sequential decisions about which people to reward, how to reward them, and when to reward them.

Accepted Answer

A) True 
 B)False

Question 2

Supervisors should start coaching and counseling sessions:

Accepted Answer

A) ​with critical feedback. 
B) ​that begin with the core concern. 
C) ​with something positive. 
D) ​that are general and non-specific. 
A) ​with critical feedback. 
B) ​that begin with the core concern. 
C) ​with something positive. 
D) ​that are general and non-specific.

Question 3

Which of the following is a source of task-specific self-efficacy?

Accepted Answer

A) ​Persuasion from other people 
B) ​Positive consequences 
C) ​Assessment of past emotional capabilities 
D) ​Low self-confidence 
A) ​Persuasion from other people 
B) ​Positive consequences 
C) ​Assessment of past emotional capabilities 
D) ​Low self-confidence

Question 4

Which of the following is true of 360-degree feedback?​

Accepted Answer

A) ​It deteriorates the accuracy of performance appraisals. 
B) ​It is based on multiple sources of information. 
C) ​It involves feedback from peers instead of superiors. 
D) ​It fails when the management and performance feedback components are separated. 
A) ​It deteriorates the accuracy of performance appraisals. 
B) ​It is based on multiple sources of information. 
C) ​It involves feedback from peers instead of superiors. 
D) ​It fails when the management and performance feedback components are separated.

Question 5

Individual reward systems indirectly affect individual behavior and encourage competition within a work team.

Accepted Answer

A) True 
 B)False

Question 6

In the context of rewarding performance, reward allocation:

Accepted Answer

A) ​involves sequential decisions about which people to reward, how to reward them, and when to reward them. 
B) ​can bring about negative psychological, emotional, performance, or behavioral consequences, especially when applied too often. 
C) ​provides opportunities for feedback about goal progress. 
D) ​focuses attention on exactly what people have accomplished and how to reward them. 
A) ​involves sequential decisions about which people to reward, how to reward them, and when to reward them. 
B) ​can bring about negative psychological, emotional, performance, or behavioral consequences, especially when applied too often. 
C) ​provides opportunities for feedback about goal progress. 
D) ​focuses attention on exactly what people have accomplished and how to reward them.

Question 7

Individuals with high self-efficacy believe that they:

Accepted Answer

A) ​have the ability to get things done. 
B) ​control what happens to them. 
C) ​compliment individuals who give them positive feedback. 
D) ​engage in more organizational citizenship behaviors. 
A) ​have the ability to get things done. 
B) ​control what happens to them. 
C) ​compliment individuals who give them positive feedback. 
D) ​engage in more organizational citizenship behaviors.

Question 8

Which of the following statements is true of measurable, quantitative goals?

Accepted Answer

A) ​They provide opportunities for feedback about goal progress. 
B) ​They focus attention on exactly what will be accomplished and inspire peak performance. 
C) ​They enhance measurability. 
D) ​They concentrate on an individual's internal expectancy to perform a specific task effectively. 
A) ​They provide opportunities for feedback about goal progress. 
B) ​They focus attention on exactly what will be accomplished and inspire peak performance. 
C) ​They enhance measurability. 
D) ​They concentrate on an individual's internal expectancy to perform a specific task effectively.

Question 9

_____ is the most effective when used in conjunction with the positive reinforcement of desirable behaviors.

Accepted Answer

A) ​Extinction 
B) ​Reinforcement 
C) ​Punishment 
D) ​Contingency 
A) ​Extinction 
B) ​Reinforcement 
C) ​Punishment 
D) ​Contingency

Question 10

The _____ component consists of organizational and individual goal setting, two essential and interdependent processes.

Accepted Answer

A) ​assessment 
B) ​forecasting 
C) ​planning 
D) ​evaluation 
A) ​assessment 
B) ​forecasting 
C) ​planning 
D) ​evaluation

Question 11

In the context of Albert Bandura's social learning theory, Bandura asserts that learning:

Accepted Answer

A) ​is central to the design and administration of organizational reward systems. 
B) ​is the process of modifying behavior by following specific behaviors with positive consequences. 
C) ​indirectly guides and motivates behavior. 
D) ​occurs when we observe other people and model their behavior. 
A) ​is central to the design and administration of organizational reward systems. 
B) ​is the process of modifying behavior by following specific behaviors with positive consequences. 
C) ​indirectly guides and motivates behavior. 
D) ​occurs when we observe other people and model their behavior.

Question 12

The _____ is central to the design and administration of organizational reward systems, which are a key factor in attracting and retaining top employees.

Accepted Answer

A) ​equity theory 
B) ​contingency theory 
C) ​reinforcement theory 
D) ​goal setting theory 
A) ​equity theory 
B) ​contingency theory 
C) ​reinforcement theory 
D) ​goal setting theory

Question 13

The 360-degree feedback method provides a well-rounded view of performance from superiors, peers, followers, and customers.

Accepted Answer

A) True 
 B)False

Question 14

At Bling Clothing, the managers and employees regularly interact with each other.They carry out negotiations to ensure that the goals of the organization and the goals of the employees are met.This approach is an instance of _____.

Accepted Answer

A) ​management by exception 
B) ​organizational behavior modification 
C) ​intermittent scheduling 
D) ​management by objectives 
A) ​management by exception 
B) ​organizational behavior modification 
C) ​intermittent scheduling 
D) ​management by objectives

Question 15

In the context of the key characteristics of an effective appraisal system, reliability means capturing multiple dimensions of a person's job performance.

Accepted Answer

A) True 
 B)False

Question 16

Performance management is the evaluation of a person's performance.

Accepted Answer

A) True 
 B)False

Question 17

Because punishment is discomforting to the individual being punished, it can bring about negative psychological, emotional, performance, or behavioral consequences, especially when applied too often.

Accepted Answer

A) True 
 B)False

Reward allocation involves sequential decisions about which people to reward, how to reward them, and when to reward them.

Supervisors should start coaching and counseling sessions:

Which of the following is a source of task-specific self-efficacy?

Which of the following is true of 360-degree feedback?

Individual reward systems indirectly affect individual behavior and encourage competition within a work team.

In the context of rewarding performance, reward allocation:

Individuals with high self-efficacy believe that they:

Which of the following statements is true of measurable, quantitative goals?

_____ is the most effective when used in conjunction with the positive reinforcement of desirable behaviors.

The _____ component consists of organizational and individual goal setting, two essential and interdependent processes.

In the context of Albert Bandura's social learning theory, Bandura asserts that learning:

The _____ is central to the design and administration of organizational reward systems, which are a key factor in attracting and retaining top employees.

The 360-degree feedback method provides a well-rounded view of performance from superiors, peers, followers, and customers.

At Bling Clothing, the managers and employees regularly interact with each other.They carry out negotiations to ensure that the goals of the organization and the goals of the employees are met.This approach is an instance of _____.

In the context of the key characteristics of an effective appraisal system, reliability means capturing multiple dimensions of a person's job performance.

Performance management is the evaluation of a person's performance.

Because punishment is discomforting to the individual being punished, it can bring about negative psychological, emotional, performance, or behavioral consequences, especially when applied too often.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 6: Learning and Performance Management

Reward allocation involves sequential decisions about which people to reward, how to reward them, and when to reward them.

Supervisors should start coaching and counseling sessions:

Which of the following is a source of task-specific self-efficacy?

Which of the following is true of 360-degree feedback?​

Individual reward systems indirectly affect individual behavior and encourage competition within a work team.

In the context of rewarding performance, reward allocation:

Individuals with high self-efficacy believe that they:

Which of the following statements is true of measurable, quantitative goals?

_____ is the most effective when used in conjunction with the positive reinforcement of desirable behaviors.

The _____ component consists of organizational and individual goal setting, two essential and interdependent processes.

In the context of Albert Bandura's social learning theory, Bandura asserts that learning:

The _____ is central to the design and administration of organizational reward systems, which are a key factor in attracting and retaining top employees.

The 360-degree feedback method provides a well-rounded view of performance from superiors, peers, followers, and customers.

At Bling Clothing, the managers and employees regularly interact with each other.They carry out negotiations to ensure that the goals of the organization and the goals of the employees are met.This approach is an instance of _____.

In the context of the key characteristics of an effective appraisal system, reliability means capturing multiple dimensions of a person's job performance.

Performance management is the evaluation of a person's performance.

Because punishment is discomforting to the individual being punished, it can bring about negative psychological, emotional, performance, or behavioral consequences, especially when applied too often.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception and Attribution

Attitudes, Emotions and Ethics

Motivation at Work

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Jobs and the Design of Work

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Which of the following is true of 360-degree feedback?