Question 1

Match each term with the correct statement below.
-Input device that can be used to hand draw

Accepted Answer

A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus 
A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus E

Question 2

Explain how a warranty can be voided.

Accepted Answer

The warranty often applies to all components in the system,but it can be voided if someone other than an authorized service center services the notebook.Therefore,you,as a service technician,must be very careful not to void a warranty that the customer has purchased.Warranties can be voided by opening the case,removing part labels,installing other-vendor parts,upgrading the OS,or disassembling the system unless directly instructed to do so by the service center help desk personnel.

Before you begin servicing a notebook,to avoid problems with a warranty,always ask the customer,"Is the notebook under warranty?" If the notebook is under warranty,look at the documentation to find out how to get technical support.Options are phone numbers,chat sessions on the Web,and e-mail.Use the most appropriate option.

Question 3

Mini PCI Express slots have ____ pins on the edge connector.

Accepted Answer

A) 25 
B) 68 
C) 52 
D) 100 
A) 25 
B) 68 
C) 52 
D) 100 C

Question 4

Match each term with the correct statement below.
-Saves all work to the hard drive and powers down the system

Accepted Answer

A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus 
A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus

Question 5

You can adjust the way the touch pad or works on a laptop using the ____ box.

Accepted Answer

A) Mouse Properties 
B) Display Properties 
C) Control Properties 
D) Track Properties 
A) Mouse Properties 
B) Display Properties 
C) Control Properties 
D) Track Properties

Question 6

Notebook hard drives use either a SATA connector for a SATA drive or a(n)____________________-pin IDE connector for an IDE drive.

Accepted Answer

The answer of Notebook hard drives use either a SATA...

Question 7

Explain how to tell the difference between a Mini PCIe slot and a Mini PCI slot.

Accepted Answer

To tell the difference between a Mini PC

Question 8

A(n)____ is about the size of a credit card,but thicker.

Accepted Answer

A) ExpressCard 
B) CardBus card 
C) PCI card 
D) PC Card 
A) ExpressCard 
B) CardBus card 
C) PCI card 
D) PC Card

Question 9

Match each term with the correct statement below.
-Works like a pencil on the tablet

Accepted Answer

A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus 
A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus

Question 10

Sometimes,a notebook LCD panel,including the entire cover and hinges,is considered a single field replaceable unit,and sometimes components within the LCD assembly are considered an FRU.

Accepted Answer

A) True 
 B)False

Question 11

A ____ station provides the same functions as a port replicator,but provides additional slots for adding secondary storage devices and expansion cards.

Accepted Answer

A) locking 
B) docking 
C) hosting 
D) nesting 
A) locking 
B) docking 
C) hosting 
D) nesting

Question 12

A notebook drive is ____ inches wide.

Accepted Answer

A) 2.5 
B) 3.0 
C) 3.5 
D) 4.0 
A) 2.5 
B) 3.0 
C) 3.5 
D) 4.0

Question 13

Match each term with the correct statement below.
-Allows wired or wireless network activity to power up a computer

Accepted Answer

A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus 
A) Port replicator 
B) Touch pad 
C) Solid State Device 
D) Wake on LAN 
E) Graphics tablet"
F)Notebook
G)Hibernation
H)Keyboard
I)Stylus

Question 14

A MicroDIMM that contains SDRAM has ____ pins.

Accepted Answer

A) 120 
B) 124 
C) 144 
D) 172 
A) 120 
B) 124 
C) 144 
D) 172

Question 15

In Windows XP,____ mode is similar to Vista sleep mode and corresponds to ACPI S3 mode.

Accepted Answer

A) standby 
B) hybrid 
C) hibernation 
D) rescue 
A) standby 
B) hybrid 
C) hibernation 
D) rescue

Question 16

Before opening the case of a notebook or touching sensitive components,you should always use a ground strap to protect the system against ____________________.

Accepted Answer

The answer of Before opening the case of a notebook...

Question 17

Discuss what you can consider before you replace the motherboard of a notebook.

Accepted Answer

If a port or component on the motherboar

Question 18

The disadvantage of using ____________________ is that it takes longer for the computer to go into suspend mode and resume from suspend mode.

Accepted Answer

The answer of The disadvantage of using ____________________ is that...

Question 19

The brightness is a function of the ____ component of the LCD panel.

Accepted Answer

A) forelight 
B) inverter 
C) backlight 
D) diverter 
A) forelight 
B) inverter 
C) backlight 
D) diverter

Question 20

When you first purchase a notebook,make sure you have a ____ CD containing the installed OS so you can recover from a failed hard drive.

Accepted Answer

A) development 
B) management 
C) diagnostic 
D) recovery 
A) development 
B) management 
C) diagnostic 
D) recovery

Exam 21: Supporting Notebooks

Match each term with the correct statement below. -Input device that can be used to hand draw

Explain how a warranty can be voided.

Mini PCI Express slots have ____ pins on the edge connector.

Match each term with the correct statement below. -Saves all work to the hard drive and powers down the system

You can adjust the way the touch pad or works on a laptop using the ____ box.

Notebook hard drives use either a SATA connector for a SATA drive or a(n)____________________-pin IDE connector for an IDE drive.

Explain how to tell the difference between a Mini PCIe slot and a Mini PCI slot.

A(n)____ is about the size of a credit card,but thicker.

Match each term with the correct statement below. -Works like a pencil on the tablet

Sometimes,a notebook LCD panel,including the entire cover and hinges,is considered a single field replaceable unit,and sometimes components within the LCD assembly are considered an FRU.

A ____ station provides the same functions as a port replicator,but provides additional slots for adding secondary storage devices and expansion cards.

A notebook drive is ____ inches wide.

Match each term with the correct statement below. -Allows wired or wireless network activity to power up a computer

A MicroDIMM that contains SDRAM has ____ pins.

In Windows XP,____ mode is similar to Vista sleep mode and corresponds to ACPI S3 mode.

Before opening the case of a notebook or touching sensitive components,you should always use a ground strap to protect the system against ____________________.

Discuss what you can consider before you replace the motherboard of a notebook.

The disadvantage of using ____________________ is that it takes longer for the computer to go into suspend mode and resume from suspend mode.

The brightness is a function of the ____ component of the LCD panel.

When you first purchase a notebook,make sure you have a ____ CD containing the installed OS so you can recover from a failed hard drive.

Introducing Hardware

Introducing Operating Systems

Working With People in a Technical World

Form Factors, power Supplies, and Working Inside a Computer

All About Motherboards

Supporting Processors

Upgrading Memory

Supporting Hard Drives

Installing and Supporting Io Devices

Multimedia Devices and Mass Storage

PC Maintenance and Troubleshooting Strategies

Installing Windows

Maintaining Windows

Optimizing Windows

Tools for Solving Windows Problems

Fixing Windows Problems

Networking Essentials

Networking Practices

Security Essentials

Security Practices

Supporting Printers

Filters