Exam 1: Decision Support Systems and Business Intelligence

One of the major objectives of ________ is to facilitate closing the gap between the current performance of an organization and its desired performance,as expressed in its mission,objectives,and goals.

List the components of the architecture of business intelligence.

________ is a process of searching for unknown relationships or information in large databases or data warehouses,using intelligent tools such as neural computing,predictive analytics techniques,or advanced statistical methods.

A ________ is a system in which human participants and/or machines perform a business process,using information,technology,and other resources,to produce products and/or services for internal or external customers.

The major benefit of ________ to the company is the ability to provide accurate information when needed.

Most DSS are constructed to directly support specific decision making.In contrast,BI systems,in general typically provide accurate and timely information to support decision support indirectly.This difference is diminishing because decision support tools are being added to BI software packages.

Government regulations,political instability,competition,and changing consumer demands cause uncertainty that makes it difficult to predict the consequences of a decision.

________ is the application of scientific approach and mathematical models to the analysis and solution of managerial decision situations.

Norfolk Southern Railroad built a ________ application that pulls data from the data warehouse and then graphically depicts actual performance against planned performance.

Which of the following is not a component of DSS architecture?

Business environment factors that create pressures on organizations include all of the following except:

________ defines long-range goals and policies for resource allocation.

List and define the four decisional roles of a manager as described by Mintzberg.

List and define the three informational roles of a manager as described by Mintzberg.

________ involves transforming the real-world problem into an appropriate prototype structure.

The objective of computerized decision support,regardless of its name or nature,is to help managers solve problems and assess opportunities faster and better than would be possible without computers.

________ is the efficient and effective execution of specific tasks.

Gorry and Scott-Morton suggested,for example,that for semistructured decisions and unstructured decisions,conventional ________ and management science (MS)tools are insufficient.

One measure of productivity is the ratio of inputs to outputs.

Distinguish between structured and unstructured problems.