Exam 1: Leading, Managing, and Following

The manager of a surgical area envisions a future that requires the addition of registered nurse (RN)assistants or unlicensed persons to feed,bathe,and walk patients.The RNs on the staff have always practiced in a primary nursing-delivery system and are very resistant to this idea.The best initial strategy in this situation would include

Which category is unique to management but is not part of leadership?

You pull staff together to assess a situation in which the family of a seriously ill patient is anxious and is absorbing a great deal of staff time in consultation,discussion,and questioning of treatment decisions.Staff members are beginning to distance themselves from the family.After inviting the concerns of staff,you explain that the organization values patient-centred care and suggest that evidence indicates that acting as an advocate and a listener is helpful to families.You ask the staff for ideas as to strategies that are effectively patient-centred in these situations.In this situation,you are taking on which role?

During a staff meeting held to discuss developing a mission statement for the unit,the idea of placing patient needs first is

As a leader on a rehabilitation unit,you encourage all staff members to see themselves as having a role in decision-making and quality care.You see your role as involving particular responsibilities in decision-making but not as a hierarchal role.This view of decision-making and leadership is consistent with

After a meeting with members of the family of a dying patient,the nursing manager discusses with you the family's desired approach to care,and you support the manager's decision.Your actions indicate that you are acting in what role?