Exam 18: Building Teams Through Communication and Partnerships

Trust is an important aspect of helping relationships,therapeutic communications,and the positive communications model.Which statement does not involve or operationally define trust? Trust:

"I really wish that my supervisor would realize and acknowledge all the things I do well…" In nursing,this has been identified as a problem.Which statement is part of the solution? Focus on:

The nurse manager was upset with the staff nurse and said,"You did not understand what I said." Which element in the communication process was she referring to?

A nurse manager is experiencing conflicts between herself and staff members.She had tried to develop a team by using a shared leadership model to empower the staff.Staff members are functioning:

Which of the following would not be a characteristic of an effective team nurse leader?

The mediator suggested to the unit staff that a group agreement needed to be made so meetings could become productive.For example,the group agreement,"We will speak supportively," prevents:

Bennis,a researcher and writer,posits that effective leaders share three fundamental qualities.Which of the following is not a fundamental quality?

The staff development educator developed strategies to help nurse managers actively listen.Guidelines for active listening include which of the following?

Marcy,a new staff nurse,is very concerned about "fitting in" on the rehabilitation unit.She addresses her concerns and speaks with the head nurse.The head nurse speaks with the rest of the staff and reminds them how important it is for a staff member to feel that he or she is part of the group.Which of the following statements would she not include in her talk? "Staff members who feel included:

The mediator asked each staff member to reflect on his or her communication style.Which of the following best describes communication? Communication:

You are charged with developing a new nursing curriculum and are committed to developing a curriculum that reflects the needs of the profession and of the workplace.To address deficits that may already be present in nursing curricula related to the workplace,you include more content and skills development related to:

The SBAR system of communications is one of the most used communication systems in health care because:

Which of the following is not a necessary requirement for formation of a team? In forming a team,the leader should keep in mind that the team:

By following a shared leadership model,the nurse manager believes that staff members will learn to function synergistically.Some teams function synergistically because members:

From the information presented in this chapter,which of the following statements best defines an accomplished team? Effective teams:

What is not a key concept in a well-functioning team?

Healthcare agencies and hospitals expect their practitioners to be effective team members.Two key players in the healthcare team are nurses and physicians.Which of the following statements accurately defines the roles and responsibilities of nurses and physicians?

The nurse educator was giving a workshop on team building.She noted that effective communication is essential for team building.One of the key questions in the workshop was,"What is the best way to check to see if what you have communicated to a team member is understood the way you meant it to be understood?" The correct response is which of the following options?

The state of being emotionally impelled,demonstrated by a sense of passion and dedication to a project or event,describes:

After staff meetings lately,Sharon,the head nurse,observes her staff in small groups,having animated discussions that end abruptly when she approaches.Sharon reflects on this observation and realizes that: