Question 1

What is the result of a person behaving in a way that is inconsistent with their attitudes?

Accepted Answer

A)  Affect 
B)  Lapsed morale 
C)  Increased satisfaction 
D)  Cognitive dissonance 
E)  Impairment 
A)  Affect 
B)  Lapsed morale 
C)  Increased satisfaction 
D)  Cognitive dissonance 
E)  Impairment D

Question 2

Which of the following can motivate workers by achieving a more satisfactory fit between workers and their jobs?

Accepted Answer

A)  Job redesign 
B)  Team management 
C)  MBO 
D)  Training 
E)  Job enrichment programs 
A)  Job redesign 
B)  Team management 
C)  MBO 
D)  Training 
E)  Job enrichment programs A

Question 3

Scientific management is best described as a theory of motivation which states

Accepted Answer

A)  job satisfaction depends on two factors, hygiene and motivation. 
B)  people are motivated to work toward rewards that they want and that they have a reasonable chance of obtaining. 
C)  people evaluate their treatment by the organization relative to the treatment of others. 
D)  managers should analyze jobs to find the most efficient methods and use money as a primary motivator. 
E)  people will work more productively as long as they receive some kind of attention from management. 
A)  job satisfaction depends on two factors, hygiene and motivation. 
B)  people are motivated to work toward rewards that they want and that they have a reasonable chance of obtaining. 
C)  people evaluate their treatment by the organization relative to the treatment of others. 
D)  managers should analyze jobs to find the most efficient methods and use money as a primary motivator. 
E)  people will work more productively as long as they receive some kind of attention from management. D

Question 4

Which of the following best describes empathy?

Accepted Answer

A)  The ability to balance fear, anxiety, and anger 
B)  The ability to remain optimistic and continue to strive when facing setbacks 
C)  The ability to understand how others feel 
D)  The ability to get along with others 
E)  The ability to establish positive relationships 
A)  The ability to balance fear, anxiety, and anger 
B)  The ability to remain optimistic and continue to strive when facing setbacks 
C)  The ability to understand how others feel 
D)  The ability to get along with others 
E)  The ability to establish positive relationships

Question 5

Discuss modified work schedules and how they increase job satisfaction.

Accepted Answer

Modified work schedules are different ap

Question 6

According to social learning theory,what determines the behavior of an individual at the work place?

Accepted Answer

A)  Cognitions and social environment 
B)  Management by objectives 
C)  Analysis 
D)  Comparisons 
E)  Reinforcement 
A)  Cognitions and social environment 
B)  Management by objectives 
C)  Analysis 
D)  Comparisons 
E)  Reinforcement

Question 7

Which behavior modification choice links a negative action with a negative consequence?

Accepted Answer

A)  Performance measurement 
B)  Punishment 
C)  Regression 
D)  Social learning 
E)  Management by objectives 
A)  Performance measurement 
B)  Punishment 
C)  Regression 
D)  Social learning 
E)  Management by objectives

Question 8

The extent to which people are self-aware,able to manage their emotions,and motivate others is an aspect of which of the following?

Accepted Answer

A)  Attitude 
B)  Emotional intelligence 
C)  Negative emotionality 
D)  Social skills 
E)  Empathy 
A)  Attitude 
B)  Emotional intelligence 
C)  Negative emotionality 
D)  Social skills 
E)  Empathy

Question 9

Under what conditions might the use of work teams be inappropriate?

Accepted Answer

Work teams may not be appropriate when w

Question 10

Which of the following might you,as a manager,expect to see in an employee who has a low degree of conscientiousness?

Accepted Answer

A)  A tendency to be unprepared at meetings 
B)  A tendency to have a high degree of performance 
C)  A tendency to focus on relatively few tasks at one time 
D)  A high level of organization and self-discipline 
E)  An ability to meet deadlines without fail 
A)  A tendency to be unprepared at meetings 
B)  A tendency to have a high degree of performance 
C)  A tendency to focus on relatively few tasks at one time 
D)  A high level of organization and self-discipline 
E)  An ability to meet deadlines without fail

Question 11

Which of the following is based on the idea that different people need and want different things from their jobs?

Accepted Answer

A)  Training 
B)  Teamwork 
C)  Participative management 
D)  Expectancy 
E)  Empowerment 
A)  Training 
B)  Teamwork 
C)  Participative management 
D)  Expectancy 
E)  Empowerment

Question 12

Job rotation is a form of job enrichment.

Accepted Answer

A) True 
 B)False

Question 13

When an employee sees themselves as a member of the team and can easily identify with the organization's mission,what is the result?

Accepted Answer

A)  Organizational commitment 
B)  Psychological contracts 
C)  Cognitive dissonance 
D)  Intention 
E)  Cognition 
A)  Organizational commitment 
B)  Psychological contracts 
C)  Cognitive dissonance 
D)  Intention 
E)  Cognition

Question 14

Which of the following supports the belief that people are naturally lazy and must be punished or rewarded to be made productive?

Accepted Answer

A)  Hierarchy of human needs 
B)  Theory X 
C)  Theory Y 
D)  Two factor theory 
E)  Expectancy theory 
A)  Hierarchy of human needs 
B)  Theory X 
C)  Theory Y 
D)  Two factor theory 
E)  Expectancy theory

Question 15

Participation and empowerment work more effectively in large firms than in small firms.

Accepted Answer

A) True 
 B)False

Question 16

Balancing anxiety,fear,and anger so they do not overly interfere with getting things accomplished is a part of emotional intelligence.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

Accepted Answer

A)  Person-job fit 
B)  Psychological contract 
C)  Inducements 
D)  Contributions 
E)  Motivation contract 
A)  Person-job fit 
B)  Psychological contract 
C)  Inducements 
D)  Contributions 
E)  Motivation contract

Question 18

Organizational commitment reflects an individual's identification with the organization and its mission.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following helps explain why some people do not work as hard as they can when their salaries are based purely on seniority?

Accepted Answer

A)  Two-factor theory 
B)  Maslow's hierarchy of human needs 
C)  Scientific management 
D)  Expectancy theory 
E)  Theory X and Theory Y 
A)  Two-factor theory 
B)  Maslow's hierarchy of human needs 
C)  Scientific management 
D)  Expectancy theory 
E)  Theory X and Theory Y

Question 20

If a manager believes that his employees are self-motivated and growth-oriented,what type of manager is he?

Accepted Answer

A)  Theory Y 
B)  Theory X 
C)  Classical 
D)  Hierarchical 
E)  Expectant 
A)  Theory Y 
B)  Theory X 
C)  Classical 
D)  Hierarchical 
E)  Expectant

What is the result of a person behaving in a way that is inconsistent with their attitudes?

Which of the following can motivate workers by achieving a more satisfactory fit between workers and their jobs?

Scientific management is best described as a theory of motivation which states

Which of the following best describes empathy?

Discuss modified work schedules and how they increase job satisfaction.

According to social learning theory,what determines the behavior of an individual at the work place?

Which behavior modification choice links a negative action with a negative consequence?

The extent to which people are self-aware,able to manage their emotions,and motivate others is an aspect of which of the following?

Under what conditions might the use of work teams be inappropriate?

Which of the following might you,as a manager,expect to see in an employee who has a low degree of conscientiousness?

Which of the following is based on the idea that different people need and want different things from their jobs?

Job rotation is a form of job enrichment.

When an employee sees themselves as a member of the team and can easily identify with the organization's mission,what is the result?

Which of the following supports the belief that people are naturally lazy and must be punished or rewarded to be made productive?

Participation and empowerment work more effectively in large firms than in small firms.

Balancing anxiety,fear,and anger so they do not overly interfere with getting things accomplished is a part of emotional intelligence.

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

Organizational commitment reflects an individual's identification with the organization and its mission.

Which of the following helps explain why some people do not work as hard as they can when their salaries are based purely on seniority?

If a manager believes that his employees are self-motivated and growth-oriented,what type of manager is he?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 8: Employee Behavior and Motivation

What is the result of a person behaving in a way that is inconsistent with their attitudes?

Which of the following can motivate workers by achieving a more satisfactory fit between workers and their jobs?

Scientific management is best described as a theory of motivation which states

Which of the following best describes empathy?

Discuss modified work schedules and how they increase job satisfaction.

According to social learning theory,what determines the behavior of an individual at the work place?

Which behavior modification choice links a negative action with a negative consequence?

The extent to which people are self-aware,able to manage their emotions,and motivate others is an aspect of which of the following?

Under what conditions might the use of work teams be inappropriate?

Which of the following might you,as a manager,expect to see in an employee who has a low degree of conscientiousness?

Which of the following is based on the idea that different people need and want different things from their jobs?

Job rotation is a form of job enrichment.

When an employee sees themselves as a member of the team and can easily identify with the organization's mission,what is the result?

Which of the following supports the belief that people are naturally lazy and must be punished or rewarded to be made productive?

Participation and empowerment work more effectively in large firms than in small firms.

Balancing anxiety,fear,and anger so they do not overly interfere with getting things accomplished is a part of emotional intelligence.

Which of the following identifies what the organization will provide the employee and what the employee will contribute to the organization in turn?

Organizational commitment reflects an individual's identification with the organization and its mission.

Which of the following helps explain why some people do not work as hard as they can when their salaries are based purely on seniority?

If a manager believes that his employees are self-motivated and growth-oriented,what type of manager is he?

The US Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology Itfor Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters