Exam 7: Technology-Based Training Methods

Your company has decided to use video conferencing as the preferred training method. As a training expert, you are very much aware that this method of training has one main shortcoming. How would you mitigate this potential shortcoming?

If an organization was concerned about trainees taking courses that are unnecessary and wanted trainees to take only computer-based courses that they need and would benefit from, what should the organization consider when designing technology-based training programs?

Learner control is when a trainee controls the content, sequence, and pace of training.

You have a friend who has told you that he is going to take lots of courses through the use of MOOCs. What is your friend talking about?

Carlos is looking for an online safety certification program. One significant criterion for Carlos is the ability to complete the course content at his convenience; hence, flexibility is key. Carlos should look for a synchronous computer-based training program as a viable option.

When reviewing the design of a computer-based training session, the trainer turns to the computer programmer and says, "please make sure the text explaining the correct sales sequence is placed near the diagram demonstrating the five-step sales process." Which principle that covers many aspects of computer-based training design is the trainer referencing?

What is the main concern associated with computer-based training from the perspective of Canadian companies?

Briefly compare and contrast technology-based training and traditional training methods.

Which of the following terms describes a self-initiated and learner-controlled form of collaborative learning in which individuals in a social network share ideas and information, and in the process solve problems and create new knowledge?

You are putting together a list of variables that impact the effectiveness of a virtual training program. Which of the following variables is likely to be the number one item on your list?

You have been tasked with developing a virtual training program for your company. What are some of the "best practices" you would integrate into your program design?

Computer simulations are being used across a variety of training themes, including soft-skills training for various skills such as leadership, sales, customer service, and financial services.

Based on information provided in the textbook, studies that compared computer-based training to classroom instruction found that, on average, computer-based training was 12 percent more effective than classroom for teaching procedural knowledge.

Volvo and Sprint value their brand and how they are viewed by customers. Which design factor is referenced in the textbook as being used by both of these companies to emphasize their brand image?

You have a friend who has told you that her organization asked employees to join a group to share similar concerns and problems and meet regularly to share their experiences and knowledge, learn from one another, and identify new approaches for working and solving problems. What is this called?

Which of the following statements is aligned with evidence provided in the textbook comparing computer-based training to classroom instruction?

Which of the following is NOT an advantageous feature of self-directed learning?

A community of practice is a social system in which individuals interact to share and develop knowledge.

Describe online and distance education and discuss two new developments.

You have just joined an organization that offers many training and development programs. However, in order for you take any courses, you need to log into the company's intranet and identify and register for courses you are interested in and then take them when you are ready to do so. What is the organization using to administer and deliver its training and development programs?