Exam 13: Management and Leadership Development

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Which of the following are practical on-the-job development method(s) business may leverage to take advantage of "experiential learning" in a formal and structured manner?

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B

Why is the development of managers and of leadership a particularly critical issue right now?

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D

Most management training programs are focused on the development of "people skills."

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True

Emotional intelligence can be learned and modified by training and it can have an impact at the job level.

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Your organization has asked you to lead a discussion dealing with the differences between management development and employee training. Which of the following statements provides the best explanation?

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What is leadership? What is the difference between transactional and transformational leadership and what are the main tasks of each type of leadership?

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Within the context of a decisional role, when a manager moves the unit in a direction that takes advantage of opportunities or shifts the activities of the group to reduce threats the manager is said to be acting as an entrepreneur.

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Which of the following statements relating to emotional intelligence (EI) and intellectual intelligence (IQ) is NOT supported by evidence?

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Dealing successfully with stress involves several steps. The first and most critical step is being able to recognize it.

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Is management development effective? Discuss the research evidence to support your answer.

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The textbook identifies five strategies that will help managers deal with conflict, recognizing that not one strategy will work in all circumstances. The five strategies are avoidance, accommodating, forcing, compromising, and collaborating.

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What is one key difference between coaching and mentoring?

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What percentage of Canadian organizations consider the development of their leadership a top development priority?

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What is wrong with leadership training and development and what is needed to fix it?

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There are several mechanisms organizations are utilizing to bolster "bench strength." What macro environmental forces are making the issue of bench strength so critical to organizations?

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What is the main reason why organizations in Canada spend more on a per capita basis on management development programs?

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As a factory floor manager, Parandeep has been asked to innovate and come up with a better way to manufacture the company's products, a concept that excites Parandeep. Unfortunately, he is aware this particular company does not tolerate errors or failures. What work-related stressor is Parandeep likely to experience working for this company?

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According to the Conference Board of Canada Learning and Development Outlook, more than one-third of Canadian organizations have a coaching and/or mentoring program in place. What percentage of these organizations consider coaching and mentoring to be positive tools in their people development strategies?

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Your organization has just hired a new leader for your group. After meeting with her and discussing your future role and responsibility, you feel that she behaves in ways that truly reflect what she believes and seems to be true and morally right, especially in her relationships with other members of the organization. What kind of leader is she?

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A minority of Canadian organizations consider the development of their leadership a top development priority.

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