Question 1

What does consulting firm Booz Allen Hamilton use as part of the criteria to select employees for a skills enhancement training program?

Accepted Answer

A)  a psychomotor skills pretest 
B)  a technical skills pretest 
C)  a communications skills pretest 
D)  a language skills pretest 
A)  a psychomotor skills pretest 
B)  a technical skills pretest 
C)  a communications skills pretest 
D)  a language skills pretest B

Question 2

Which of the following is an optimal solution to training delivery problems associated with trainer timing issues?

Accepted Answer

A)  plan for too much material and then prioritize activities 
B)  if you begin to run out of time, omit some sections of your lesson plan 
C)  determine the needs of the group early in the training so you can pace yourself accordingly 
D)  if you start to run out of time, ask trainees if they are able to extend the training session by another 30 minutes 
A)  plan for too much material and then prioritize activities 
B)  if you begin to run out of time, omit some sections of your lesson plan 
C)  determine the needs of the group early in the training so you can pace yourself accordingly 
D)  if you start to run out of time, ask trainees if they are able to extend the training session by another 30 minutes A

Question 3

What seating arrangement would you suggest is congruent with having trainees work in groups to solve real company challenges?

Accepted Answer

A)  high intensity 
B)  high involvement 
C)  low intensity 
D)  moderate involvement 
A)  high intensity 
B)  high involvement 
C)  low intensity 
D)  moderate involvement B

Question 4

Mike has been charged with designing a lesson plan dealing with negotiation strategies. Under which section of a lesson plan would he include articles and links to websites dealing with negotiation strategies?

Accepted Answer

A)  training objectives 
B)  sequence of instructional design 
C)  training materials 
D)  trainee handouts 
A)  training objectives 
B)  sequence of instructional design 
C)  training materials 
D)  trainee handouts

Question 5

The Canadian Human Rights Act and provincial human rights codes govern human rights issues such as an employee being denied training.

Accepted Answer

A) True 
 B)False

Question 6

What is the meaning and purpose of seductive details and what is the seductive details effect? What does the research say about the effects of seductive details?

Accepted Answer

Seductive details consist of entertainin

Question 7

Sometimes, even experienced trainers face training delivery problems. In the textbook, authors Swanson and Falkman identified several (12) such delivery problems that trainers may experience. Identify 6 of those 12 problems and provide at least one potential solution to each of these problems.

Accepted Answer

The list of the delivery problems identi

Question 8

According to the textbook, "train-the-trainer fundamentals" include providing the subject-matter expert with some financial incentive for taking on the role of a trainer.

Accepted Answer

A) True 
 B)False

Question 9

What is a trainability test? How is it useful for training employees?

Accepted Answer

A trainability test is a test that measu

Question 10

The seductive details effect refers to situations when seductive details improve trainee learning and retention.

Accepted Answer

A) True 
 B)False

Question 11

What is the term for a connected unit of instruction with a specific learning objective?

Accepted Answer

A)  lesson plan 
B)  lesson plan cover page 
C)  training 
D)  lesson 
A)  lesson plan 
B)  lesson plan cover page 
C)  training 
D)  lesson

Question 12

Which of the following is NOT influenced by seating arrangements at a training event?

Accepted Answer

A)  trainee involvement 
B)  trainee commitment and energy 
C)  learning transfer and management support 
D)  trainee participation 
A)  trainee involvement 
B)  trainee commitment and energy 
C)  learning transfer and management support 
D)  trainee participation

Question 13

According to the textbook, creating a climate that is conducive to learning involves four elements or factors. Which of the following is NOT one of those elements?

Accepted Answer

A)  trainer's style and behaviour 
B)  pre-arrival factors 
C)  learning facility/environment 
D)  post-training follow-up 
A)  trainer's style and behaviour 
B)  pre-arrival factors 
C)  learning facility/environment 
D)  post-training follow-up

Question 14

Training administration involves the coordination of the training materials and the scheduling of a training program.

Accepted Answer

A) True 
 B)False

Question 15

In order to be conducive to learning, a training site should be comfortable in terms of space, lighting, and temperature.

Accepted Answer

A) True 
 B)False

Question 16

One of the most effective means of overcoming a poor trainer is having a robust and detailed lesson plan.

Accepted Answer

A) True 
 B)False

Question 17

There is no one "best way" to organize training content, since it will depend on the nature of the content and the trainees.

Accepted Answer

A) True 
 B)False

Question 18

A trainer has just learned about the use of seductive details in the delivery of a training program. However, he is concerned about the seductive details effect. What is the trainer concerned about?

Accepted Answer

A)  Trainees will not like the training program. 
B)  Trainees will not Bloom's Understand the seductive details. 
C)  Trainees' learning and retention will be impaired. 
D)  Trainees will not participate in the training. 
A)  Trainees will not like the training program. 
B)  Trainees will not Bloom's Understand the seductive details. 
C)  Trainees' learning and retention will be impaired. 
D)  Trainees will not participate in the training.

Question 19

You have to share a lot of information with a group of 100 managers. What classroom seating arrangement would be most congruent with this type of scenario?

Accepted Answer

A)  10 tables with 10 seats each so as to facilitate intra-group discussion 
B)  a "U" shaped configuration so as to facilitate two-way discussion 
C)  a "U" shaped configuration with some areas reserved for group discussion 
D)  a traditional classroom arrangement to primarily facilitate one-way communication 
A)  10 tables with 10 seats each so as to facilitate intra-group discussion 
B)  a "U" shaped configuration so as to facilitate two-way discussion 
C)  a "U" shaped configuration with some areas reserved for group discussion 
D)  a traditional classroom arrangement to primarily facilitate one-way communication

Question 20

One of your colleagues is experiencing some challenges in getting trainees to actively participate in his training sessions. Knowing you are an expert trainer, he solicits your opinion. Which of the following is NOT likely to be guidance you would provide?

Accepted Answer

A)  "ask open-ended questions and provide positive feedback when trainees participate" 
B)  "plan small-group activities such as case studies and role plays to increase participation" 
C)  "sometimes, you will come across groups of trainees who are simply shy; accept it and focus on the learning outcomes" 
D)  "invite participation by structuring activities to allow trainees to share early in the training session" 
A)  "ask open-ended questions and provide positive feedback when trainees participate" 
B)  "plan small-group activities such as case studies and role plays to increase participation" 
C)  "sometimes, you will come across groups of trainees who are simply shy; accept it and focus on the learning outcomes" 
D)  "invite participation by structuring activities to allow trainees to share early in the training session"

What does consulting firm Booz Allen Hamilton use as part of the criteria to select employees for a skills enhancement training program?

Which of the following is an optimal solution to training delivery problems associated with trainer timing issues?

What seating arrangement would you suggest is congruent with having trainees work in groups to solve real company challenges?

Mike has been charged with designing a lesson plan dealing with negotiation strategies. Under which section of a lesson plan would he include articles and links to websites dealing with negotiation strategies?

The Canadian Human Rights Act and provincial human rights codes govern human rights issues such as an employee being denied training.

What is the meaning and purpose of seductive details and what is the seductive details effect? What does the research say about the effects of seductive details?

Sometimes, even experienced trainers face training delivery problems. In the textbook, authors Swanson and Falkman identified several (12) such delivery problems that trainers may experience. Identify 6 of those 12 problems and provide at least one potential solution to each of these problems.

According to the textbook, "train-the-trainer fundamentals" include providing the subject-matter expert with some financial incentive for taking on the role of a trainer.

What is a trainability test? How is it useful for training employees?

The seductive details effect refers to situations when seductive details improve trainee learning and retention.

What is the term for a connected unit of instruction with a specific learning objective?

Which of the following is NOT influenced by seating arrangements at a training event?

According to the textbook, creating a climate that is conducive to learning involves four elements or factors. Which of the following is NOT one of those elements?

Training administration involves the coordination of the training materials and the scheduling of a training program.

In order to be conducive to learning, a training site should be comfortable in terms of space, lighting, and temperature.

One of the most effective means of overcoming a poor trainer is having a robust and detailed lesson plan.

There is no one "best way" to organize training content, since it will depend on the nature of the content and the trainees.

A trainer has just learned about the use of seductive details in the delivery of a training program. However, he is concerned about the seductive details effect. What is the trainer concerned about?

You have to share a lot of information with a group of 100 managers. What classroom seating arrangement would be most congruent with this type of scenario?

One of your colleagues is experiencing some challenges in getting trainees to actively participate in his training sessions. Knowing you are an expert trainer, he solicits your opinion. Which of the following is NOT likely to be guidance you would provide?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 8: Training Delivery

What does consulting firm Booz Allen Hamilton use as part of the criteria to select employees for a skills enhancement training program?

Which of the following is an optimal solution to training delivery problems associated with trainer timing issues?

What seating arrangement would you suggest is congruent with having trainees work in groups to solve real company challenges?

Mike has been charged with designing a lesson plan dealing with negotiation strategies. Under which section of a lesson plan would he include articles and links to websites dealing with negotiation strategies?

The Canadian Human Rights Act and provincial human rights codes govern human rights issues such as an employee being denied training.

What is the meaning and purpose of seductive details and what is the seductive details effect? What does the research say about the effects of seductive details?

Sometimes, even experienced trainers face training delivery problems. In the textbook, authors Swanson and Falkman identified several (12) such delivery problems that trainers may experience. Identify 6 of those 12 problems and provide at least one potential solution to each of these problems.

According to the textbook, "train-the-trainer fundamentals" include providing the subject-matter expert with some financial incentive for taking on the role of a trainer.

What is a trainability test? How is it useful for training employees?

The seductive details effect refers to situations when seductive details improve trainee learning and retention.

What is the term for a connected unit of instruction with a specific learning objective?

Which of the following is NOT influenced by seating arrangements at a training event?

According to the textbook, creating a climate that is conducive to learning involves four elements or factors. Which of the following is NOT one of those elements?

Training administration involves the coordination of the training materials and the scheduling of a training program.

In order to be conducive to learning, a training site should be comfortable in terms of space, lighting, and temperature.

One of the most effective means of overcoming a poor trainer is having a robust and detailed lesson plan.

There is no one "best way" to organize training content, since it will depend on the nature of the content and the trainees.

A trainer has just learned about the use of seductive details in the delivery of a training program. However, he is concerned about the seductive details effect. What is the trainer concerned about?

You have to share a lot of information with a group of 100 managers. What classroom seating arrangement would be most congruent with this type of scenario?

One of your colleagues is experiencing some challenges in getting trainees to actively participate in his training sessions. Knowing you are an expert trainer, he solicits your opinion. Which of the following is NOT likely to be guidance you would provide?

The Training and Development Process

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters