Question 1

When it comes to productivity among the G7 countries, how does Canada rank?

Accepted Answer

A)  as the second most productive country 
B)  as the least productive country 
C)  as the third least productive country 
D)  as the second least productive country 
A)  as the second most productive country 
B)  as the least productive country 
C)  as the third least productive country 
D)  as the second least productive country D

Question 2

Human capital refers to the knowledge, skills, and abilities of an organization's employees.

Accepted Answer

A) True 
 B)False  True

Question 3

Unlike many industrialized countries, Canada has NOT experienced in any meaningful way the notion of "skills mismatch."

Accepted Answer

A) True 
 B)False  False

Question 4

If an organization is concerned about improving employees' work engagement, what three factors will this involve?

Accepted Answer

A)  vigour, determination, attention 
B)  vigour, dedication, attention 
C)  vigour, dedication, absorption 
D)  vigour, determination, absorption 
A)  vigour, determination, attention 
B)  vigour, dedication, attention 
C)  vigour, dedication, absorption 
D)  vigour, determination, absorption

Question 5

Which of the following is a major goal of the Edmonton Police Service as described in theChapter-opening vignette?

Accepted Answer

A)  to improve the productivity of police officers 
B)  to improve the confidence level of police officers when dealing with criminal elements in the community 
C)  to link training programs to the department's strategic plan 
D)  improve interactions between police officers and mentally ill individuals in the community 
A)  to improve the productivity of police officers 
B)  to improve the confidence level of police officers when dealing with criminal elements in the community 
C)  to link training programs to the department's strategic plan 
D)  improve interactions between police officers and mentally ill individuals in the community

Question 6

What was one of the key findings of a report regarding training legislation in Quebec?

Accepted Answer

A)  The legislation had little impact on the ways Quebec firms deliver training. 
B)  Fewer companies planned and implemented training programs. 
C)  Quebec leads the national average in training participation rates. 
D)  The participation rate in workplace training increased, making it the fastest growth rate in Canada. 
A)  The legislation had little impact on the ways Quebec firms deliver training. 
B)  Fewer companies planned and implemented training programs. 
C)  Quebec leads the national average in training participation rates. 
D)  The participation rate in workplace training increased, making it the fastest growth rate in Canada.

Question 7

You are conducting a needs analysis, gathering data and information on three related yet distinct levels to determine what kind of training is needed in your organization. In which level of the needs analysis are you likely to find the answer?

Accepted Answer

A)  task analysis 
B)  ADDIE analysis 
C)  person analysis 
D)  organizational analysis 
A)  task analysis 
B)  ADDIE analysis 
C)  person analysis 
D)  organizational analysis

Question 8

Performance management is best categorized as a single event often associated with an annual performance appraisal process.

Accepted Answer

A) True 
 B)False

Question 9

Organization XYZ decides to expand rapidly by acquiring other businesses. What is most likely to be the focus of XYZ's strategic training programs?

Accepted Answer

A)  management of mergers and acquisitions 
B)  management training 
C)  quality of service training 
D)  leadership development 
A)  management of mergers and acquisitions 
B)  management training 
C)  quality of service training 
D)  leadership development

Question 10

According to the textbook, what is the number-one attraction and retention tool for many organizations?

Accepted Answer

A)  compensation 
B)  training 
C)  bonuses 
D)  development 
A)  compensation 
B)  training 
C)  bonuses 
D)  development

Question 11

What should be the most important internal or external factor influencing training and development programs in organizations?

Accepted Answer

A)  demographics 
B)  the competitive nature of the industry 
C)  corporate strategy 
D)  leadership and managerial characteristics 
A)  demographics 
B)  the competitive nature of the industry 
C)  corporate strategy 
D)  leadership and managerial characteristics

Question 12

Why does Canada's productivity growth increasingly lag behind its main competitors?

Accepted Answer

A)  Canadian organizations do not have the same economies of scale. 
B)  Canadian organizations do not invest enough resources in training and development. 
C)  Canadian organizations do not follow the voluntary training laws in Canada. 
D)  Canadian companies have access to a large source of skilled labour. 
A)  Canadian organizations do not have the same economies of scale. 
B)  Canadian organizations do not invest enough resources in training and development. 
C)  Canadian organizations do not follow the voluntary training laws in Canada. 
D)  Canadian companies have access to a large source of skilled labour.

Question 13

More than half (57 percent) of Canadian organizations provide training to their employees.

Accepted Answer

A) True 
 B)False

Question 14

One of the intrinsic benefits of training and development is the benefits realized by society.

Accepted Answer

A) True 
 B)False

Question 15

The ISD model of training and development has three major steps: needs analysis, design, and delivery.

Accepted Answer

A) True 
 B)False

Question 16

A high-performance work system may be described as a specific combination of human resource practices that maximizes the knowledge, skills, abilities, flexibility, and commitment of employees.

Accepted Answer

A) True 
 B)False

Question 17

Define and explain the term strategic human resources management (SHRM).

Accepted Answer

Strategic human resources management is

Question 18

Technology developments in the external environment influence the training needs within an organization because employees will require technology training for what reason?

Accepted Answer

A)  to be marketable for other jobs 
B)  to capture efficiencies associated with improved technology 
C)  to satisfy their own intrinsic benefits 
D)  to meet global demands 
A)  to be marketable for other jobs 
B)  to capture efficiencies associated with improved technology 
C)  to satisfy their own intrinsic benefits 
D)  to meet global demands

Question 19

Which of the following is NOT a benefit to society associated with training and development?

Accepted Answer

A)  higher levels of education 
B)  greater economic prosperity 
C)  better work-life balance 
D)  improved standard of living 
A)  higher levels of education 
B)  greater economic prosperity 
C)  better work-life balance 
D)  improved standard of living

Question 20

Differentiate between the terms training and development.

Accepted Answer

Training usually consists of a short-ter

When it comes to productivity among the G7 countries, how does Canada rank?

Human capital refers to the knowledge, skills, and abilities of an organization's employees.

Unlike many industrialized countries, Canada has NOT experienced in any meaningful way the notion of "skills mismatch."

If an organization is concerned about improving employees' work engagement, what three factors will this involve?

Which of the following is a major goal of the Edmonton Police Service as described in theChapter-opening vignette?

What was one of the key findings of a report regarding training legislation in Quebec?

You are conducting a needs analysis, gathering data and information on three related yet distinct levels to determine what kind of training is needed in your organization. In which level of the needs analysis are you likely to find the answer?

Performance management is best categorized as a single event often associated with an annual performance appraisal process.

Organization XYZ decides to expand rapidly by acquiring other businesses. What is most likely to be the focus of XYZ's strategic training programs?

According to the textbook, what is the number-one attraction and retention tool for many organizations?

What should be the most important internal or external factor influencing training and development programs in organizations?

Why does Canada's productivity growth increasingly lag behind its main competitors?

More than half (57 percent) of Canadian organizations provide training to their employees.

One of the intrinsic benefits of training and development is the benefits realized by society.

The ISD model of training and development has three major steps: needs analysis, design, and delivery.

A high-performance work system may be described as a specific combination of human resource practices that maximizes the knowledge, skills, abilities, flexibility, and commitment of employees.

Define and explain the term strategic human resources management (SHRM).

Technology developments in the external environment influence the training needs within an organization because employees will require technology training for what reason?

Which of the following is NOT a benefit to society associated with training and development?

Differentiate between the terms training and development.

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters

Exam 1: The Training and Development Process

When it comes to productivity among the G7 countries, how does Canada rank?

Human capital refers to the knowledge, skills, and abilities of an organization's employees.

Unlike many industrialized countries, Canada has NOT experienced in any meaningful way the notion of "skills mismatch."

If an organization is concerned about improving employees' work engagement, what three factors will this involve?

Which of the following is a major goal of the Edmonton Police Service as described in theChapter-opening vignette?

What was one of the key findings of a report regarding training legislation in Quebec?

You are conducting a needs analysis, gathering data and information on three related yet distinct levels to determine what kind of training is needed in your organization. In which level of the needs analysis are you likely to find the answer?

Performance management is best categorized as a single event often associated with an annual performance appraisal process.

Organization XYZ decides to expand rapidly by acquiring other businesses. What is most likely to be the focus of XYZ's strategic training programs?

According to the textbook, what is the number-one attraction and retention tool for many organizations?

What should be the most important internal or external factor influencing training and development programs in organizations?

Why does Canada's productivity growth increasingly lag behind its main competitors?

More than half (57 percent) of Canadian organizations provide training to their employees.

One of the intrinsic benefits of training and development is the benefits realized by society.

The ISD model of training and development has three major steps: needs analysis, design, and delivery.

A high-performance work system may be described as a specific combination of human resource practices that maximizes the knowledge, skills, abilities, flexibility, and commitment of employees.

Define and explain the term strategic human resources management (SHRM).

Technology developments in the external environment influence the training needs within an organization because employees will require technology training for what reason?

Which of the following is NOT a benefit to society associated with training and development?

Differentiate between the terms training and development.

Learning and Motivation

The Needs Analysis Process

Training Design

Off The Job Training Methods

On The Job Training Methods

Technology-Based Training Methods

Training Delivery

Transfer of Training

Training Evaluation

Training Costs and Benefits

Training Programs

Management and Leadership Development

The Evolution and Future of Training and Development

Filters