Exam 11: Managing Internal Operations

While Six Sigma programs often improve the efficiency of many operating activities and processes, there is evidence that innovation can be stifled by Six Sigma programs.Explain.

Besides financial and other monetary rewards and incentives, what are some nonmonetary motivation and rewards practices that can foster good strategy execution in an organization?

A change in strategy nearly always entails budget reallocations because

A useful guideline in designing strategy-facilitating policies and operating procedures is

Six Sigma's DMADV process of define, measure, analyze, design, and verify is a particularly good vehicle for

Why does a company's budget need to be closely linked to the needs of good strategy execution? Why might a change in strategy call for budget reallocations?

What is spurious to superior strategy execution and operating excellence?

Natalie and Vinnie own the Russian River Brewing Company, a craft brewer and taproom in Northern California. What actions could the partners take to realize full value from TQM or Six Sigma initiatives and promote a culture of operating excellence?

The more a manager understands what motivates subordinates and the more he or she relies on motivational incentives as a tool for achieving the targeted strategic and financial results the

A useful guideline in designing strategy-facilitating policies and operating procedures is

How has Wegmans created a strategy-supportive reward structure?

Explain how the Six Sigma process of define, measure, analyze, improve, and control (DMAIC)works. Provide at least two examples of companies that have adopted Six Sigma.

Without a strategic framework, managers lack the context in which to

New strategies often entail budget reallocations because

A reward system that accentuates positive rewards for good performance

The statistical thinking underlying Six Sigma is based on which of the following three principles?

Well-conceived policies and operating procedures facilitate good strategy execution by

A well-designed reward system

The idea behind benchmarking and best practices is to

The guidelines for designing an incentive compensation system that will help drive successful strategy execution include