Question 1

The three psychological states central to the job characteristics theory include:

Accepted Answer

A) meaningfulness of the job. 
B) control of job outcomes. 
C) task significance. 
D) task identity. 
A) meaningfulness of the job. 
B) control of job outcomes. 
C) task significance. 
D) task identity.

Question 2

Alyssa finds a job description for an interesting retail position. The job description indicates exactly what department of the store she would be responsible for and what her duties would be. The ad describes good opportunities for advancement within the retail area, so she could become the managing retail director for her department. However, she would not be able to move into finance or production. This is an example of which organizational strategy?

Accepted Answer

A) Top-down management 
B) Work specialization 
C) Prospector strategy 
D) Pyramid-building 
A) Top-down management 
B) Work specialization 
C) Prospector strategy 
D) Pyramid-building

Question 3

Additional Case 2.1
Benson Manufacturing is a young, small firm that makes computer components and peripherals for assemblers like Dell and Gateway. Benson's market share is highly volatile based on the entrance and exit of competitors into the market. Benson buys raw materials from several suppliers who also supply competitors. The firm has two layers of management between the CEO and the component maker on the line.
The firm's CEO read a book about innovation and organizational change and now wants to look at what HR should do about reorganizing and changing staffing practices. The CEO wants to reduce costs in order to increase profit margins because he believes that margins will continue to shrink.
While productivity and quality are largely functions of the machines used in the process, the CEO still wants to focus on motivating Benson employees. He wants to motivate them by increasing wages through a bonus program, improving working conditions, and providing job security.
-Refer to Additional Case 2.1. What is the flaw in the CEO's suggestions for motivating the workforce?

Accepted Answer

A) He's not involving the employees in the decisions. 
B) An MBO-based strategy would be more effective. 
C) It does not take the diversity of the workforce into consideration. 
D) None of the things he wants to do impact motivation, only satisfaction or dissatisfaction. 
A) He's not involving the employees in the decisions. 
B) An MBO-based strategy would be more effective. 
C) It does not take the diversity of the workforce into consideration. 
D) None of the things he wants to do impact motivation, only satisfaction or dissatisfaction.

Question 4

A KSA matrix should rate:

Accepted Answer

A) the KSAs an employee demonstrates in a given task. 
B) the extent to which a variety of KSAs are important for task completion. 
C) how well the organizational structure of the company fits with an employee's KSAs. 
D) the methods, machines, and KSAs that incumbents must use to perform their jobs. 
A) the KSAs an employee demonstrates in a given task. 
B) the extent to which a variety of KSAs are important for task completion. 
C) how well the organizational structure of the company fits with an employee's KSAs. 
D) the methods, machines, and KSAs that incumbents must use to perform their jobs.

The three psychological states central to the job characteristics theory include:

A KSA matrix should rate:

Meeting Present and Emerging Strategic Human Resource Challenges

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters

Exam 2: Managing Work Flows and Conducting Job Analysis

The three psychological states central to the job characteristics theory include:

A KSA matrix should rate:

Meeting Present and Emerging Strategic Human Resource Challenges

Understanding Equal Opportunity and the Legal Environment

Managing Diversity

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters