Question 1

Provide an example in which technology has changed a person's job.

Accepted Answer

Answers will vary.Here are two examples:

Question 2

The decision to use technology affects only the channel among all the variables in the strategic communication model.

Accepted Answer

A) True 
 B)False

Question 3

Mediated technology ______.

Accepted Answer

A) improves control of specific jobs 
B) hinders horizontal integration 
C) does not positively alter vertical communication 
D) increases managers within a company 
A) improves control of specific jobs 
B) hinders horizontal integration 
C) does not positively alter vertical communication 
D) increases managers within a company

Question 4

Shaking hands upon meeting someone uses which of the following cues?

Accepted Answer

A) visual,auditory,tactile,olfactory 
B) visual,auditory,tactile,gustatory 
C) visual,tactile,olfactory,gustatory 
D) auditory,tactile,olfactory,gustatory 
A) visual,auditory,tactile,olfactory 
B) visual,auditory,tactile,gustatory 
C) visual,tactile,olfactory,gustatory 
D) auditory,tactile,olfactory,gustatory

Question 5

Written media are symbolic in that they are often perceived to show ______.

Accepted Answer

A) urgency and personal concern 
B) authority and legitimacy 
C) a desire for teamwork and collaboration 
D) goodwill and protocol 
A) urgency and personal concern 
B) authority and legitimacy 
C) a desire for teamwork and collaboration 
D) goodwill and protocol

Question 6

Which of the following work activities is not supported by GDSS?

Accepted Answer

A) idea creation 
B) message exchange 
C) individual goal planning 
D) document preparation 
A) idea creation 
B) message exchange 
C) individual goal planning 
D) document preparation

Question 7

Managerial decision-making is defined as ______.

Accepted Answer

A) identifying and solving problems 
B) supporting employees and building trust 
C) encouraging an open workplace 
D) identifying and employing new technologies 
A) identifying and solving problems 
B) supporting employees and building trust 
C) encouraging an open workplace 
D) identifying and employing new technologies

Question 8

Persuasion is an effort to coerce,fool,seduce,or manipulate the receiver.

Accepted Answer

A) True 
 B)False

Question 9

When a manager uses the face-to-face channel to remind her team of a regular routine meeting,she is ignoring which message factor?

Accepted Answer

A) sensitivity 
B) negativity 
C) complexity 
D) persuasiveness 
A) sensitivity 
B) negativity 
C) complexity 
D) persuasiveness

Question 10

In terms of information theory,selective attention is the result of information jamming.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following channels is most likely to get the quickest response?

Accepted Answer

A) e-mail 
B) voicemail 
C) text message 
D) memo 
A) e-mail 
B) voicemail 
C) text message 
D) memo

Question 12

Common problems with technology include ______.

Accepted Answer

A) sensory overload 
B) narrow bandwidth 
C) reduced opportunities for feedback 
D) all of these 
A) sensory overload 
B) narrow bandwidth 
C) reduced opportunities for feedback 
D) all of these

Question 13

GDSS (group decision support systems)increase both efficiency and groupthink.

Accepted Answer

A) True 
 B)False

Question 14

E-mail is the best channel for which of the following?

Accepted Answer

A) urgent messages 
B) dialogues 
C) public forums 
D) company-wide announcements 
A) urgent messages 
B) dialogues 
C) public forums 
D) company-wide announcements

Question 15

When sending a negative message,managers should ______.

Accepted Answer

A) get right to the point 
B) use any available source of technology to get the message to the receiver 
C) use e-mail 
D) be sensitive to the receiver 
A) get right to the point 
B) use any available source of technology to get the message to the receiver 
C) use e-mail 
D) be sensitive to the receiver

Question 16

Which of the following channels is the best one to use when notifying employees of impending layoffs?

Accepted Answer

A) one-to-one conversations 
B) group meetings 
C) e-mail 
D) intranet 
A) one-to-one conversations 
B) group meetings 
C) e-mail 
D) intranet

Question 17

Risks associated with not having policies for use of technology include ______.

Accepted Answer

A) breaches of confidentiality 
B) viruses 
C) copyright infringement 
D) all of these 
A) breaches of confidentiality 
B) viruses 
C) copyright infringement 
D) all of these

Question 18

One advantage of collaborative writing is ______.

Accepted Answer

A) it is less expensive 
B) it creates open lines of communication 
C) more people can become involved in the writing process 
D) both it is less expensive and more people can become involved in the writing process 
A) it is less expensive 
B) it creates open lines of communication 
C) more people can become involved in the writing process 
D) both it is less expensive and more people can become involved in the writing process

Question 19

Perceived closeness is the information transmission capacity of the available sensory channels.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is not a common use for internal blogs?

Accepted Answer

A) project coordination 
B) sharing information 
C) both project coordination and sharing information 
D) promoting the organization 
A) project coordination 
B) sharing information 
C) both project coordination and sharing information 
D) promoting the organization

Provide an example in which technology has changed a person's job.

The decision to use technology affects only the channel among all the variables in the strategic communication model.

Mediated technology ______.

Shaking hands upon meeting someone uses which of the following cues?

Written media are symbolic in that they are often perceived to show ______.

Which of the following work activities is not supported by GDSS?

Managerial decision-making is defined as ______.

Persuasion is an effort to coerce,fool,seduce,or manipulate the receiver.

When a manager uses the face-to-face channel to remind her team of a regular routine meeting,she is ignoring which message factor?

In terms of information theory,selective attention is the result of information jamming.

Which of the following channels is most likely to get the quickest response?

Common problems with technology include ______.

GDSS (group decision support systems)increase both efficiency and groupthink.

E-mail is the best channel for which of the following?

When sending a negative message,managers should ______.

Which of the following channels is the best one to use when notifying employees of impending layoffs?

Risks associated with not having policies for use of technology include ______.

One advantage of collaborative writing is ______.

Perceived closeness is the information transmission capacity of the available sensory channels.

Which of the following is not a common use for internal blogs?

Communicating in Contemporary Organizations

Understanding the Managerial Communication Process

Managing Meetings and Teams

Making Presentations

Communicating Visually

Writing in the Workplace

Writing Routine Messages

Writing Reports and Proposals

Listening

Communicating Nonverbally

Communicating Across Cultures

Managing Conflict

Negotiating

Conducting Interviews

Filters

Exam 3: Communicating With Technology

Provide an example in which technology has changed a person's job.

The decision to use technology affects only the channel among all the variables in the strategic communication model.

Mediated technology ______.

Shaking hands upon meeting someone uses which of the following cues?

Written media are symbolic in that they are often perceived to show ______.

Which of the following work activities is not supported by GDSS?

Managerial decision-making is defined as ______.

Persuasion is an effort to coerce,fool,seduce,or manipulate the receiver.

When a manager uses the face-to-face channel to remind her team of a regular routine meeting,she is ignoring which message factor?

In terms of information theory,selective attention is the result of information jamming.

Which of the following channels is most likely to get the quickest response?

Common problems with technology include ______.

GDSS (group decision support systems)increase both efficiency and groupthink.

E-mail is the best channel for which of the following?

When sending a negative message,managers should ______.

Which of the following channels is the best one to use when notifying employees of impending layoffs?

Risks associated with not having policies for use of technology include ______.

One advantage of collaborative writing is ______.

Perceived closeness is the information transmission capacity of the available sensory channels.

Which of the following is not a common use for internal blogs?

Communicating in Contemporary Organizations

Understanding the Managerial Communication Process

Managing Meetings and Teams

Making Presentations

Communicating Visually

Writing in the Workplace

Writing Routine Messages

Writing Reports and Proposals

Listening

Communicating Nonverbally

Communicating Across Cultures

Managing Conflict

Negotiating

Conducting Interviews

Filters