Exam 6: Managing Responsibly and Ethically

Joe Black,owner of Honest Joe's Car Wash,pays his workers the minimum wage and benefits stipulated in the provincial Employment Standards Act.Joe is following a social ________ approach.

Independent social audits performed randomly act as a deterrent to unethical behaviour.

Highly moral individuals are unlikely to become corrupted in organizations that permit unethical practices.

Which of the following determinants of ethical issue intensity considers how close the potential victims are?

Jerri has been daydreaming about stealing some money from the petty cash file at her employer's office in order to pay some overdue bills. But in reviewing the chapter on ethics from her management course, she learns that there are three levels of moral development, each composed of two stages. She becomes ashamed about her idle thoughts of stealing and reads on to try to learn more about the levels and stages of moral development. -Although Jerri has thought about stealing,she has never actually done so.If fear of punishment was her primary reason for not stealing,Jerri would be operating at the ________ level of moral development.

Which of the following describes the stage of moral development for most adults?

Basic convictions about what is right and wrong are known as ________.

Which of the following is TRUE concerning social audits?

Advocates of social responsiveness believe it is more ________ than social responsibility.

Which of the following examples reflects a socially responsible action by an organization?

In a short essay,outline the two individual characteristics that play a role in determining whether a person behaves ethically.

In a short essay,describe the four-stage model of the progression of an organization's social responsibility.

Under the concept of social obligation,the organization does what is required by the ________.

When DuPont developed a new type of herbicide to help its farmer customers reduce their use of chemicals,they used the ________ approach toward environmental issues.

The UN Global Compact asks the world business community to work toward ________.

The social ________ approach to social responsibility is most consistent with the classical view.

Marco was confused. His management class was focusing on social responsibility, and his assignment was to find examples of businesses that used different approaches toward social responsibility. He had three good examples but was not sure which case was an example of which concept. The first business was a fishing company that had been subject to protests from environmentalists. In their efforts to balance the interests of shareholders and other stakeholders, the company decided to change their harvesting methods so that dolphins would no longer be caught with tuna. The second company was a fast-food restaurant whose primary objective was to maximize profits for its owners. Restaurant employees were paid minimum wages and benefits in accordance with local labour laws. The third business was a bank that spent millions of dollars a year on charitable causes. The bank's managers felt they had an ethical responsibility to do the right things and act in ways that are good for society. -The approach taken by managers at the bank is best described as social ________.

Rick is president of a company that manufactures secondary wood products for the construction industry. Recently, there have been many reports of a plywood sub-flooring product that has been failing in a number of commercial locations, resulting in several complaints about ruined floor coverings and, in one instance, the partial collapse of a floor, which injured three people. The manager of research and development has asked marketing to stop selling the product while he runs some tests to determine the source of the problem. However, third-quarter earnings reports are due out in two weeks and public knowledge of problems concerning this lucrative product are likely to delay the financing of the company's expansion plans and cause stock prices to tumble. Rick has a dilemma. Should he continue to sell the product and delay research efforts in order to maintain the expansion plans, but risk causing more damage and injury? Or should he immediately stop sales of the product and run the necessary tests, thereby placing the expansion plans at risk and causing potential losses for the company's shareholders? -If Rick makes his decision based solely on the desire to maximize profits to satisfy the shareholders,he would be operating under the ________ view of social responsibility.

You have just been challenged by your supervisor to study and report your findings on approaches that organizations use when dealing with the environment and when pursuing the goal of going green. Your boss tells you to study the four major approaches, differentiate among them, and report to him in a week. -Under what approach do organizations exhibit little environmental sensitivity,and simply obey laws,rules and regulations?

Which of the following organizations is best suited to promote ethical behavior in its employees?