Exam 13: Products and Services for Consumers

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An important first step in adapting a product to a foreign market is to determine the degree of newness as perceived by the intended market.

(True/False)
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The element of time is what differentiates diffusion (i.e., diffusion of innovations) from other types of communication research.

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If a company wished to alter a product's platform so that the product could be manufactured in a variety of forms to meet local differences in five different foreign markets, the _____ of the product component model would be component that would be in consideration.

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Even though most companies claim high performance quality when a product leaves the factory, the factory is still the place where most products are damaged in global marketing.

(True/False)
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Consumer services are distinguished by four unique characteristics. List and characterize each of these four unique characteristics.

(Essay)
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