Exam 9: Top Performance Through Empowerment, Teamwork, and Communication

High-context cultures including the United States and Germany pay attention to the conditions that surround the message,including nonverbal cues and personal relationships between the parties.

MATCHING Complete the following using the terms listed. -The _____ is an internal channel that informally passes information from unofficial sources.

Compared to other techniques for empowering employees,information technology has minimal risks.

Martin is part of a temporary team that works together to solve a specific problem and then disbands.Martin is part of a cross-functional team.

In many companies,shared decision-making authority extends to all of the following EXCEPT ________.

Starr works in the bakery at Whole Foods Market.As part of a ________ team,she shares in the responsibility of managing her department's work schedule and ordering baking supplies.

Cognitive and affective conflict can occur together in the same team.

Which of the following statements is correct regarding team conflict?

Thomas announced to his accounting team that the company's financial reports should be completed "by next week." Subsequently,members of his team had completely different ideas about when the reports were due.At which stage of communication are the team members?

Teams at Google come from many different countries,with skills ranging from creativity to communication to search engine optimization.This is an example of team ____________.

Federal laws allow stock options to be granted to hourly and salaried employees.

Which stage of team development is marked by conflicts over the team's mission and the roles of team members?

MATCHING Complete the following using the terms listed. -During the _____,team members focus on solving problems and accomplishing tasks.

MATCHING Complete the following using the terms listed. -_____ is some type of interference during the communication process that influences the transmission of messages and feedback.

Noise is mainly caused by physical factors like poor cell phone reception.

Alissa and Jen like to send e-mail back and forth discussing their families and work-related issues.They are engaging in ________ and ________ communication.

During the norming stage,team members reach consensus about the roles of the team leader and other participants.

What is considered to be the biggest problem with email as a form of business communication?

The primary role of the team leader in the forming stage is to encourage participation in the team tasks by all members of the team.

Danny works for a home electronics store and is a member of a team created to increase communication among various departments.Danny has networked with new people and now has strong contacts for each department when he needs them.Danny is a member of a ________ team.