Exam 6: Managing Responsibly and Ethically

Which of the following organizations is best suited to promote ethical behavior in its employees?

Employees with a(n)________ locus of control are likely to be more consistent in their moral judgments and actions than those with a(n)________ locus of control.

In determining the intensity of an ethical issue,greatness of harm refers to the number of people who will be harmed by a particular action.

Which of the following determinants of ethical issue intensity considers how many people will be harmed?

The classical view is best represented at stage 4 of the progression of an organization's social responsibility.

Moral Development (Scenario) Jerri has been daydreaming about stealing some money from the petty cash file at her employer's office in order to pay some overdue bills. But in reviewing the chapter on ethics from her management course, she learns that there are three levels of moral development, each composed of two stages. She becomes ashamed about her idle thoughts of stealing and reads on to try to learn more about the levels and stages of moral development. -Jerri also learns that most adults are at the ________ level of moral development.

People with an internal locus of control believe that what happens to them is due to luck or chance.

A Canadian business that provides onsite childcare facilities for employees is ________.

Highly moral individuals are unlikely to become corrupted in organizations that permit unethical practices.

Which of the following describes the stage of moral development for most adults?

The socioeconomic view of social responsibility says that management is not responsible for making profits.

When employees are evaluated only on outcomes,they may be pressured to do whatever is necessary to look good on the outcomes,and not be concerned with how they got those results.

Social Responsibility and Issue Intensity (Scenario) Rick is president of a company that manufactures secondary wood products for the construction industry. Recently, there have been many reports of a plywood sub-flooring product that has been failing in a number of commercial locations, resulting in several complaints about ruined floor coverings and, in one instance, the partial collapse of a floor, which injured three people. The manager of research and development has asked marketing to stop selling the product while he runs some tests to determine the source of the problem. However, third-quarter earnings reports are due out in two weeks and public knowledge of problems concerning this lucrative product are likely to delay the financing of the company's expansion plans and cause stock prices to tumble. Rick has a dilemma. Should he continue to sell the product and delay research efforts in order to maintain the expansion plans, but risk causing more damage and injury? Or should he immediately stop sales of the product and run the necessary tests, thereby placing the expansion plans at risk and causing potential losses for the company's shareholders? -To help resolve this dilemma,Rick asked three other top managers for advice.All three agreed that it would be clearly wrong to continue selling the product without first correcting the problem.This involves which determinant of issue intensity?

Basic convictions about what is right and wrong are known as ________.

Under the concept of social obligation,the organization does what is required by the ________.

Which of the following describes the lowest stage of moral development?

The Environmental Study (Scenario) You have just been challenged by your supervisor to study and report your findings on approaches that organizations use when dealing with the environment and when pursuing the goal of going green. Your boss tells you to study the four major approaches, differentiate among them, and report to him in a week. -Under what approach do organizations exhibit little environmental sensitivity,and simply obey laws,rules and regulations?

Which of the following is TRUE concerning social audits?

Social Responsibility and Issue Intensity (Scenario) Rick is president of a company that manufactures secondary wood products for the construction industry. Recently, there have been many reports of a plywood sub-flooring product that has been failing in a number of commercial locations, resulting in several complaints about ruined floor coverings and, in one instance, the partial collapse of a floor, which injured three people. The manager of research and development has asked marketing to stop selling the product while he runs some tests to determine the source of the problem. However, third-quarter earnings reports are due out in two weeks and public knowledge of problems concerning this lucrative product are likely to delay the financing of the company's expansion plans and cause stock prices to tumble. Rick has a dilemma. Should he continue to sell the product and delay research efforts in order to maintain the expansion plans, but risk causing more damage and injury? Or should he immediately stop sales of the product and run the necessary tests, thereby placing the expansion plans at risk and causing potential losses for the company's shareholders? -The other three managers expressed concern that many more people could eventually be injured if the company did not quickly correct the problem.This relates to which determinant of issue intensity?

The activist approach to going green is when an organization looks for ways to respect and preserve the earth and its natural resources.