Exam 6: Managing Responsibly and Ethically

In Canada,a company that meets federal pollution control standards and does not discriminate in its hiring and promotion practices is meeting its ________.

The values statement of Mosaic Corporation emphasizes the importance of workplace diversity.As a result,managers always select employees with diverse characteristics when organizing work teams.This illustrates which purpose of shared organizational values?

In a short essay,discuss the importance of an organization's culture as a factor that determines an employee's ethical behavior.

Ethics refers to the rules and principles that define right and wrong behaviour.

In a short essay,describe the four-stage model of the progression of an organization's social responsibility.

Under what approach is the organization driven to look for ways to respect and preserve the earth and its natural resources?

Two Opposing Views of Social Responsibility (Scenario) The board of directors of Acme Generating Corporation is meeting to consider the construction of a new electricity generation facility somewhere along the Muspetan River basin. The city of Muspetan has a high Air Pollution Index and the increasing amount of garbage is adding to the city's woes. Director Appleton would like the facility to be a coal-burning plant located in a remote area because the cost involved is moderate. Director Witworth wants a nuclear plant because this will not add to the city's already serious pollution problem, while taking care of its electricity requirements. Director Jossleman wants a plant that uses combustible fuels collected from the city's garbage. He wants the plant to be located near the downtown government area so that the steam could be used for heating the government buildings after it has passed through the generating turbines. -Director Appleton is following which of the social responsibility views?

The primary debate about ethics training programs is whether ________.

Which of the following describes the highest stage of moral development?

A ________ is a formal statement of an organization's primary values and the ethical rules it expects its employees to follow.

Approaches to Social Responsibility (Scenario) Marco was confused. His management class was focusing on social responsibility, and his assignment was to find examples of businesses that used different approaches toward social responsibility. He had three good examples but was not sure which case was an example of which concept. The first business was a fishing company that had been subject to protests from environmentalists. In their efforts to balance the interests of shareholders and other stakeholders, the company decided to change their harvesting methods so that dolphins would no longer be caught with tuna. The second company was a fast-food restaurant whose primary objective was to maximize profits for its owners. Restaurant employees were paid minimum wages and benefits in accordance with local labour laws. The third business was a bank that spent millions of dollars a year on charitable causes. The bank's managers felt they had an ethical responsibility to do the right things and act in ways that are good for society. -The approach taken by the fast food restaurant also follows the ________ view of social responsibility.

The most meaningful conclusion that one can draw from the research on social responsibility and economic performance is that ________.

An organization's shared values can help shape employee behaviour and build team spirit.

According to the model of the evolution of an organization's social responsibility,stage 2 adds responsibility to ________.

According to the model of the evolution of an organization's social responsibility,stage 4 is noted by an added accountability to the ________.

Ethics Training (Scenario) You are an employee of a very large company, Behemoth Inc. Several employees routinely have lunch at a local restaurant where most drink alcoholic beverages before returning to work. In addition to this inappropriate behavior, several male coworkers call female employees "babes" and freely use racial slurs. There have been many complaints and the company has decided to use these issues as ethical training examples. -The company brings in help from outside to evaluate decisions and management practices in relation to the organization's code of ethics.These evaluations are called ________.

An Ethical Dilemma (Scenario) Max Proffit, director of research and development for NexGen Products Company, has learned that a new material has been developed in his department that will help reduce production costs without any accompanying loss in quality. He has discussed the potential savings with his two assistants, Angel Lee and Moe Gaines, as well as the vice-president of product development, Rush Onward. Angel has stated her opposition to the use of the new material because its durability and fire-resistant properties have not been fully tested nor certified by the company's third-party testing laboratory. Moe argues that the initial tests that their R&D department has run indicated minimal problems with both durability and fire resistance. Rush stated that he has been in several meetings lately where the need to increase earnings-per-share has been repeatedly emphasized by the company president. Rush has told Max that a decision has to be made within the week about the use of the new material in NexGen's products. -If Max approves the use of the new material because of perceived pressure for the need to help increase earnings-per-share,despite the fact that the material has not yet been certified,he probably ________.

In a short essay,outline the two individual characteristics that play a role in determining whether a person behaves ethically.

Most adults are at the ________ level of moral development.

The Environmental Study (Scenario) You have just been challenged by your supervisor to study and report your findings on approaches that organizations use when dealing with the environment and when pursuing the goal of going green. Your boss tells you to study the four major approaches, differentiate among them, and report to him in a week. -Under what approach does the organization work to meet the environmental demands of multiple groups of people including employees,suppliers,or the community?