Question 1

When plans are categorized as single use versus standing,they are being differentiated by ________.

Accepted Answer

A) breadth 
B) specificity 
C) frequency of use 
D) time frame 
A) breadth 
B) specificity 
C) frequency of use 
D) time frame

Question 2

MBO works best in dynamic environments where new goals can be set every few weeks.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements about planning is TRUE?

Accepted Answer

A) Planning is concerned with means but not ends. 
B) Planning is concerned with ends but not means. 
C) Planning is concerned with both means and ends. 
D) Planning establishes goals or standards that eliminate the need for controls. 
A) Planning is concerned with means but not ends. 
B) Planning is concerned with ends but not means. 
C) Planning is concerned with both means and ends. 
D) Planning establishes goals or standards that eliminate the need for controls.

Question 4

The "commitment" concept means that plans should extend far enough to meet those commitments ________.

Accepted Answer

A) as quickly as possible 
B) while the resources are available 
C) made by managers to organizational stakeholders 
D) made when the plans were developed 
A) as quickly as possible 
B) while the resources are available 
C) made by managers to organizational stakeholders 
D) made when the plans were developed

Question 5

A-Z Goal Setting and Planning (Scenario)
Organizations ABC and XYZ are both in the same industry and vie for the same set of customers in the marketplace. At ABC, goals are set at the top level of management each year and then broken into subgoals for each organizational level. Similarly, plans are developed at the top level and then reformulated and delegated to managers at the middle and lower levels. At XYZ, goals are developed at the top level, and then those managers meet with their subordinates at the next lower level to establish mutually agreeable goals. The middle managers then meet with the first-level managers to establish mutually agreeable goals. Finally, the first-level managers meet with each of their employees and establish mutually agreeable goals. Annual plans are then developed by organization members at all levels to meet their specific needs.
-Which goal-setting approach is used at ABC?

Accepted Answer

A) management by objectives 
B) directional 
C) specific 
D) traditional 
A) management by objectives 
B) directional 
C) specific 
D) traditional

Question 6

E-Biz Dreams (Scenario)
Robert Lee has just completed a Bachelor of Computer Science degree at Carleton University. He now wants to begin a new Internet business selling his services as a website developer for companies in Ottawa. He estimates that within one year, if his business idea is a success, he will be employing five programmers and two analysts.
-Robert's plan to employ five programmers and two analysts within his first year of operation is best described as a ________ plan.

Accepted Answer

A) short-term 
B) directional 
C) strategic 
D) single-use 
A) short-term 
B) directional 
C) strategic 
D) single-use

Question 7

MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.
-Kay knew that the goals established for the MBO program should ________ employees,rather than ________ them.

Accepted Answer

A) innovate; reward 
B) reward; motivate 
C) motivate; control 
D) control; punish 
A) innovate; reward 
B) reward; motivate 
C) motivate; control 
D) control; punish

Question 8

In traditional goal setting,goals set by top managers flow down through the organization and become sub goals for each organizational area.

Accepted Answer

A) True 
 B)False

Question 9

MBO (Scenario)
Kay was excited. She had just returned from a manager's retreat where MBO was discussed. MBO had never been used in her organization before, and Kay was enthusiastic about implementing it in her department. She received permission from her manager, the division head, who vaguely remembered learning about MBO in university several years earlier. Kay looked over the information she had received but was still confused about who was to choose the goals for the employees. However, she knew that once the goals were chosen they needed to be specific and have explicit time periods attached. Even though it would take a lot of work to implement the program, Kay was confident that MBO would prove to be very beneficial to the organization.
-However,Kay was also aware that a potential problem of MBO is that ________.

Accepted Answer

A) it requires new goals to be set every few weeks 
B) employees may not be as committed to achieving their new goals 
C) it may not be as effective in dynamic environments 
D) it uses goals primarily to control employees 
A) it requires new goals to be set every few weeks 
B) employees may not be as committed to achieving their new goals 
C) it may not be as effective in dynamic environments 
D) it uses goals primarily to control employees

Question 10

Competitor intelligence is about gathering information about competitors.

Accepted Answer

A) True 
 B)False

Question 11

Bill has been working on his assigned plan for about three months.He is now discussing his progress with Jim,his supervisor.If Bill and Jim are using the MBO planning process,this discussion is called ________.

Accepted Answer

A) performance feedback 
B) redirection of goals 
C) advise and adjust 
D) a milestone checkpoint 
A) performance feedback 
B) redirection of goals 
C) advise and adjust 
D) a milestone checkpoint

Question 12

E-Biz Dreams (Scenario)
Robert Lee has just completed a Bachelor of Computer Science degree at Carleton University. He now wants to begin a new Internet business selling his services as a website developer for companies in Ottawa. He estimates that within one year, if his business idea is a success, he will be employing five programmers and two analysts.
-To provide the new programmers and analysts with general guidelines about production goals and desired efficiencies,he will have to develop ________ plans.

Accepted Answer

A) operational 
B) specific 
C) directional 
D) multi-purpose 
A) operational 
B) specific 
C) directional 
D) multi-purpose

Question 13

A-Z Goal Setting and Planning (Scenario)
Organizations ABC and XYZ are both in the same industry and vie for the same set of customers in the marketplace. At ABC, goals are set at the top level of management each year and then broken into subgoals for each organizational level. Similarly, plans are developed at the top level and then reformulated and delegated to managers at the middle and lower levels. At XYZ, goals are developed at the top level, and then those managers meet with their subordinates at the next lower level to establish mutually agreeable goals. The middle managers then meet with the first-level managers to establish mutually agreeable goals. Finally, the first-level managers meet with each of their employees and establish mutually agreeable goals. Annual plans are then developed by organization members at all levels to meet their specific needs.
-Because these plans only cover a one-year period,they would most likely be classified as ________ plans.

Accepted Answer

A) operational 
B) specific 
C) strategic 
D) single-use 
A) operational 
B) specific 
C) strategic 
D) single-use

Question 14

Research studies have conclusively proven that planning organizations always outperform non-planning organizations.

Accepted Answer

A) True 
 B)False

Question 15

A ________ is a broad statement of an organization's purpose that provides an overall guide to what organizational members think is important.

Accepted Answer

A) plan 
B) mission 
C) proposal 
D) goal 
A) plan 
B) mission 
C) proposal 
D) goal

Question 16

When formal planning fails to lead to higher performance,which of the following is most likely to be the reason for the failure?

Accepted Answer

A) the company emphasized the control function over other functions. 
B) a participative style of planning was used. 
C) managers were allowed too much autonomy. 
D) constraints of the external environment 
A) the company emphasized the control function over other functions. 
B) a participative style of planning was used. 
C) managers were allowed too much autonomy. 
D) constraints of the external environment

Question 17

Robert Downs,owner of a new community newspaper in his home town has set the following goal for his company: "To be a champion for free speech and for the development of the community." This goal constitutes the ________ goal of the company.

Accepted Answer

A) informal 
B) operational 
C) financial 
D) strategic 
A) informal 
B) operational 
C) financial 
D) strategic

Question 18

Rachel makes $80,000 a year as an accountant.Based on her income,she is trying to figure out how she can build an investment portfolio worth $1 million by the time she retires.Rachel is at which step of the goal-setting process?

Accepted Answer

A) Evaluate available resources. 
B) Determine the goals individually or with input from others. 
C) Review the organization's mission. 
D) Write down the goals and communicate them. 
A) Evaluate available resources. 
B) Determine the goals individually or with input from others. 
C) Review the organization's mission. 
D) Write down the goals and communicate them.

Question 19

Goals are different from plans because ________.

Accepted Answer

A) goals describe financial objectives,and plans describe objectives related to social responsibility 
B) goals are important only for small companies,and plans are important only for large companies 
C) goals are desired outcomes,and plans describe how those outcomes will be accomplished 
D) goals are set by lower level managers,and plans are set by the executives 
A) goals describe financial objectives,and plans describe objectives related to social responsibility 
B) goals are important only for small companies,and plans are important only for large companies 
C) goals are desired outcomes,and plans describe how those outcomes will be accomplished 
D) goals are set by lower level managers,and plans are set by the executives

Question 20

The effect of planning on managers is that it forces them to ________.

Accepted Answer

A) generate higher profits 
B) anticipate and respond to change 
C) eliminate uncertainty 
D) work at cross purposes 
A) generate higher profits 
B) anticipate and respond to change 
C) eliminate uncertainty 
D) work at cross purposes

When plans are categorized as single use versus standing,they are being differentiated by ________.

MBO works best in dynamic environments where new goals can be set every few weeks.

Which of the following statements about planning is TRUE?

The "commitment" concept means that plans should extend far enough to meet those commitments ________.

In traditional goal setting,goals set by top managers flow down through the organization and become sub goals for each organizational area.

Competitor intelligence is about gathering information about competitors.

Bill has been working on his assigned plan for about three months.He is now discussing his progress with Jim,his supervisor.If Bill and Jim are using the MBO planning process,this discussion is called ________.

Research studies have conclusively proven that planning organizations always outperform non-planning organizations.

A ________ is a broad statement of an organization's purpose that provides an overall guide to what organizational members think is important.

When formal planning fails to lead to higher performance,which of the following is most likely to be the reason for the failure?

Robert Downs,owner of a new community newspaper in his home town has set the following goal for his company: "To be a champion for free speech and for the development of the community." This goal constitutes the ________ goal of the company.

Rachel makes $80,000 a year as an accountant.Based on her income,she is trying to figure out how she can build an investment portfolio worth $1 million by the time she retires.Rachel is at which step of the goal-setting process?

Goals are different from plans because ________.

The effect of planning on managers is that it forces them to ________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing Diversity

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Filters

Exam 9: Foundations of Planning

When plans are categorized as single use versus standing,they are being differentiated by ________.

MBO works best in dynamic environments where new goals can be set every few weeks.

Which of the following statements about planning is TRUE?

The "commitment" concept means that plans should extend far enough to meet those commitments ________.

In traditional goal setting,goals set by top managers flow down through the organization and become sub goals for each organizational area.

Competitor intelligence is about gathering information about competitors.

Bill has been working on his assigned plan for about three months.He is now discussing his progress with Jim,his supervisor.If Bill and Jim are using the MBO planning process,this discussion is called ________.

Research studies have conclusively proven that planning organizations always outperform non-planning organizations.

A ________ is a broad statement of an organization's purpose that provides an overall guide to what organizational members think is important.

When formal planning fails to lead to higher performance,which of the following is most likely to be the reason for the failure?

Robert Downs,owner of a new community newspaper in his home town has set the following goal for his company: "To be a champion for free speech and for the development of the community." This goal constitutes the ________ goal of the company.

Rachel makes $80,000 a year as an accountant.Based on her income,she is trying to figure out how she can build an investment portfolio worth $1 million by the time she retires.Rachel is at which step of the goal-setting process?

Goals are different from plans because ________.

The effect of planning on managers is that it forces them to ________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing Diversity

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Filters