Question 1

Planning can't eliminate change.Managers plan in order to ________.

Accepted Answer

A) maximize the overlap in work activities 
B) anticipate changes and develop the most effective response 
C) reduce or eliminate the need for controls 
D) eliminate uncertainty 
A) maximize the overlap in work activities 
B) anticipate changes and develop the most effective response 
C) reduce or eliminate the need for controls 
D) eliminate uncertainty

Question 2

Which of the following is a common way to classify an organization's plans?

Accepted Answer

A) quantifiability 
B) flexibility 
C) frequency of use 
D) attainability 
A) quantifiability 
B) flexibility 
C) frequency of use 
D) attainability

Question 3

A(n)________ plan is a plan specifically designed to meet the needs of a unique situation.

Accepted Answer

A) strategic 
B) operational 
C) single-use 
D) standing 
A) strategic 
B) operational 
C) single-use 
D) standing

Question 4

Formal planning involves which of the following aspects?

Accepted Answer

A) planning for an unspecified period of time 
B) focusing on means but not ends 
C) communicating the plan to managers only 
D) writing achievable goals 
A) planning for an unspecified period of time 
B) focusing on means but not ends 
C) communicating the plan to managers only 
D) writing achievable goals

Question 5

Operational plans specify the details of how the overall goals are to be achieved.

Accepted Answer

A) True 
 B)False

Question 6

A-Z Goal Setting and Planning (Scenario)
Organizations ABC and XYZ are both in the same industry and vie for the same set of customers in the marketplace. At ABC, goals are set at the top level of management each year and then broken into subgoals for each organizational level. Similarly, plans are developed at the top level and then reformulated and delegated to managers at the middle and lower levels. At XYZ, goals are developed at the top level, and then those managers meet with their subordinates at the next lower level to establish mutually agreeable goals. The middle managers then meet with the first-level managers to establish mutually agreeable goals. Finally, the first-level managers meet with each of their employees and establish mutually agreeable goals. Annual plans are then developed by organization members at all levels to meet their specific needs.
-Assuming that XYZ's hierarchy of goals is clearly defined,the resulting integrated network of goals could also be called a ________ chain.

Accepted Answer

A) hierarchical-link 
B) means-end 
C) management by objectives 
D) management hierarchy 
A) hierarchical-link 
B) means-end 
C) management by objectives 
D) management hierarchy

Question 7

Goals that are beyond what seems realistic are called "stretch goals."

Accepted Answer

A) True 
 B)False

Question 8

An organization's mission states that it "is committed to reducing its environmental footprint"; but its facilities do not comply with statutory environmental regulations.This is an instance of how ________.

Accepted Answer

A) long-term goals differ from short-term goals 
B) an organizations stated goals are not necessarily its real goals 
C) a company's real goals are derived from its mission statement 
D) plans made by executives focus on operations 
A) long-term goals differ from short-term goals 
B) an organizations stated goals are not necessarily its real goals 
C) a company's real goals are derived from its mission statement 
D) plans made by executives focus on operations

Question 9

Retail Planning (Scenario)
Tyler Nall is president and CEO of a new chain of retail stores that is about to begin operations. During the last couple of months, he has been developing goals and directions for the stores, which will sell moderately priced home furnishings to average-income consumers. The plan is to open 20 to 30 stores in large shopping centres across Canada over the next three years. Tyler and his vice-presidents have decided that each store should have sales equal to or greater than $900 per square metre per day. To attract an adequate number of customers, each store should be:
• located in an out-parcel site of a major shopping mall;
• located at a mall that attracts an average of at least 2,000 customers daily;
• well maintained both inside and out;
• well lit, throughout the store;
• arranged in room settings to highlight the home furnishing decor;
• open from 9 a.m. to 9 p.m. Monday to Saturday, and 1 p.m. to 5 p.m. Sunday;
• staffed with friendly, well-groomed sales personnel dressed in business attire.
-The statement that each store should have sales equal to or greater than $900 per square metre per day is an example of ________.

Accepted Answer

A) a standing plan 
B) a directional plan 
C) a goal 
D) management by objectives 
A) a standing plan 
B) a directional plan 
C) a goal 
D) management by objectives

Question 10

The first step in goal setting is to evaluate available resources.

Accepted Answer

A) True 
 B)False

Question 11

As the responsibility for establishing goals and developing plans is pushed to lower organizational levels in dynamic environments,organizational hierarchies must become ________.

Accepted Answer

A) flatter 
B) narrower 
C) broader 
D) simpler 
A) flatter 
B) narrower 
C) broader 
D) simpler

Question 12

Which one of the following statements is TRUE of planning in dynamic environments?

Accepted Answer

A) Organizations should follow a pyramidal structure when operating in uncertain environments. 
B) Organizations must discontinue formal planning in such a scenario. 
C) To be useful in a dynamic environment,plans need to be specific and unchanging. 
D) Flatter organizational hierarchies are necessary for planning in uncertain environments. 
A) Organizations should follow a pyramidal structure when operating in uncertain environments. 
B) Organizations must discontinue formal planning in such a scenario. 
C) To be useful in a dynamic environment,plans need to be specific and unchanging. 
D) Flatter organizational hierarchies are necessary for planning in uncertain environments.

Question 13

A city's policy concerning skateboarding on downtown sidewalks that provides guidance for police action would be considered what type of plan?

Accepted Answer

A) standing 
B) contingency 
C) directional 
D) strategic 
A) standing 
B) contingency 
C) directional 
D) strategic

Question 14

Stretch goals are goals that ________.

Accepted Answer

A) stretch over the long term 
B) are challenging and unrealistic 
C) address the degree of environmental uncertainty 
D) stretch across organizational hierarchy 
A) stretch over the long term 
B) are challenging and unrealistic 
C) address the degree of environmental uncertainty 
D) stretch across organizational hierarchy

Question 15

In traditional goal setting,it is assumed that top managers know what's best because they ________.

Accepted Answer

A) have the most experience 
B) are hired to do what is best for the organization 
C) have the most at stake if the company fails 
D) see the "big picture" for the company 
A) have the most experience 
B) are hired to do what is best for the organization 
C) have the most at stake if the company fails 
D) see the "big picture" for the company

Question 16

The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.

Accepted Answer

A) True 
 B)False

Question 17

When uncertainty is high and managers must be flexible in order to respond to unexpected changes,directional plans are preferable.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following goals is most appropriate for an MBO program?

Accepted Answer

A) increase sales this quarter 
B) improve training programs 
C) decrease waste by 6 percent over the next six months 
D) reduce costs by 4 percent 
A) increase sales this quarter 
B) improve training programs 
C) decrease waste by 6 percent over the next six months 
D) reduce costs by 4 percent

Question 19

Planning is concerned both with ends (what is to be done)and means (how it is to be done).

Accepted Answer

A) True 
 B)False

Question 20

________ refers to gathering information about other businesses that allows managers to anticipate their actions rather than merely react to them.

Accepted Answer

A) Due diligence 
B) Competitor intelligence 
C) Value analysis 
D) Strategic planning 
A) Due diligence 
B) Competitor intelligence 
C) Value analysis 
D) Strategic planning

Planning can't eliminate change.Managers plan in order to ________.

Which of the following is a common way to classify an organization's plans?

A(n)________ plan is a plan specifically designed to meet the needs of a unique situation.

Formal planning involves which of the following aspects?

Operational plans specify the details of how the overall goals are to be achieved.

Goals that are beyond what seems realistic are called "stretch goals."

An organization's mission states that it "is committed to reducing its environmental footprint"; but its facilities do not comply with statutory environmental regulations.This is an instance of how ________.

The first step in goal setting is to evaluate available resources.

As the responsibility for establishing goals and developing plans is pushed to lower organizational levels in dynamic environments,organizational hierarchies must become ________.

Which one of the following statements is TRUE of planning in dynamic environments?

A city's policy concerning skateboarding on downtown sidewalks that provides guidance for police action would be considered what type of plan?

Stretch goals are goals that ________.

In traditional goal setting,it is assumed that top managers know what's best because they ________.

The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.

When uncertainty is high and managers must be flexible in order to respond to unexpected changes,directional plans are preferable.

Which of the following goals is most appropriate for an MBO program?

Planning is concerned both with ends (what is to be done)and means (how it is to be done).

________ refers to gathering information about other businesses that allows managers to anticipate their actions rather than merely react to them.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing Diversity

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Filters

Exam 9: Foundations of Planning

Planning can't eliminate change.Managers plan in order to ________.

Which of the following is a common way to classify an organization's plans?

A(n)________ plan is a plan specifically designed to meet the needs of a unique situation.

Formal planning involves which of the following aspects?

Operational plans specify the details of how the overall goals are to be achieved.

Goals that are beyond what seems realistic are called "stretch goals."

An organization's mission states that it "is committed to reducing its environmental footprint"; but its facilities do not comply with statutory environmental regulations.This is an instance of how ________.

The first step in goal setting is to evaluate available resources.

As the responsibility for establishing goals and developing plans is pushed to lower organizational levels in dynamic environments,organizational hierarchies must become ________.

Which one of the following statements is TRUE of planning in dynamic environments?

A city's policy concerning skateboarding on downtown sidewalks that provides guidance for police action would be considered what type of plan?

Stretch goals are goals that ________.

In traditional goal setting,it is assumed that top managers know what's best because they ________.

The standard procedure to be followed by the human resources department of a company when initiating disciplinary action against an employee is an example of a standing plan.

When uncertainty is high and managers must be flexible in order to respond to unexpected changes,directional plans are preferable.

Which of the following goals is most appropriate for an MBO program?

Planning is concerned both with ends (what is to be done)and means (how it is to be done).

________ refers to gathering information about other businesses that allows managers to anticipate their actions rather than merely react to them.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing Diversity

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Managing Strategically

Designing Organizational Structure

Managers and Communication

Managing Human Resources

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Filters