Exam 11: Global Entrepreneurship and Intrapreneurship

Which of the following is not a good example of external communication?

The ______________ of an encoded message may be spoken words, written words, or signs.

Written communication is often asynchronous.

The receiver can enhance the probability of effective communication by engaging in:

In the United States, looking someone in the eye for about a second is considered a sign of trustworthiness.

Flitting eyes and pursed lips convey a lack of _____________.

The popularity and power of Blogs is growing, with the total of Fortune 500 companies having official Blogs at:

What are the consequences of poor listening?

What is biased language?

How does one maximize one's chances of sending and receiving effective communication?

_________________ professionals create external communications about a client's product, services, or practices for specific receivers.

Managers listen up to how much of each day?

Our _____________ relative to a chair or another person is another powerful silent messenger that conveys interest, aloofness, professionalism, or lack thereof.

According to the text, the criteria that individuals may use when deciding whether to filter a message or pass it on includes which of the following?

When the message is emotional, the sender should use what form of communication:

Another term for workplace gossip is the _____________.

Selective perception is the filtering of information to suit our own needs.

In discussion of verbal and written communications, _____________ communications are richer.

The medium used to communicate a message affects how accurately the message will be received.

The popularity of companies having official Blogs is sliding.