Exam 11: Global Entrepreneurship and Intrapreneurship

An effective communication requires a sender and a receiver who are open to speaking and listening to one another, despite possible differences in opinion or personality.

E-mail is the most popular medium of communication worldwide.

Recruiters at 85 business schools ranked communication and interpersonal skills as one of the most important skills they were looking for in students.

List five business e-mail do's and don'ts in business today.

Receivers ______________ advertiser's messages, a phenomenon that is perceived to be the result of the large amount of ads the average person sees each day and a growing level of consumer wariness of paid messaging.

How do formal written documents and spreadsheets convey the least rich channel of communication?

Filtering, selective perception, information overload, and gender differences are examples of _________________ to effective communication.

GBS, SOX, BPTS and BPO are examples of:

Communication supports ____________ of the POLC functions.

Anthropologist Edward Hall coined the term ____________ to denote the different kinds of distance that occur between people.

The sender __________ the message, translating the idea into words.

Name four ways to improve your career-friendly communication.

______________ is defined as giving full attention to what other people are saying, taking time to understand the points being made.

A study by NASA suggests that deficient interpersonal communication over a 20-year period was a causal factor in how many aviation accidents?

The receiver _____________ a message by assigning meaning to the words.

The personal filtering of what we see and hear so as to suit our own needs is called _______________.

Information overload happens when the sender or the receiver is upset, whether about the subject at hand or about some unrelated incident that may have happened earlier.

The ______________ is one example of an external communication that combines the look of an article with the focused message of an ad.

The study of meaning in communication is _______________.

Information-rich channels convey more verbal information.