Exam 11: Global Entrepreneurship and Intrapreneurship

Like face-to-face and telephone conversation, videoconferencing has _________ information richness because receivers and senders can see or hear beyond just the words.

Companies often have their own acronyms and buzzwords called business _______________.

Research shows that _______ percent of in-person communication comes from nonverbal cues like facial expressions, body stance, and tone of voice.

Verbal communication has the advantage of offering opportunities for immediate _______________.

In contrast to verbal communications, ______________ business communications are printed messages.

Research shows that effective managers tend to use more information-rich communication channels than less effective managers.

The most popular medium of communication worldwide is:

Jargon can be an obstacle to effective communication.

Symbols that offer clues to the emotional side of the words in e-mail are called _______________.

Oral communication makes more sense when the sender is in which of the following situations?

What is the meaning of the phrase: Mean what you say, and say what you mean?

The person who receives the message is called:

A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior is _________________.

The advantages of verbal communication include all of the following EXCEPT:

The average public speaker communicates at a speed of about:

What is the process model of communication?

E-mail readers pick up on sarcasm and other tonal aspects of writing.

According to the text, what are some tips on writing well in business?

How does one determine whether to communicate verbally or in writing?

Advertisers are trying to create alternative forms of advertising that receivers won't filter, such as: