Exam 11: Global Entrepreneurship and Intrapreneurship

Discussions where not only the stakes are high, but also where opinions vary, and emotions run strong are ______________ conversations.

The channel, or ____________ is used to communicate a message and affects how accurately the message will be received.

What are communication freezers?

Oral communication is an inherently flawed medium for conveying specific facts.

What is jargon?

When the message is emotional, the sender should use _____________.

Which of the following is not an example of a medium-rich communication channel?

Which of the following is not a type of communication described in the text?

E-mail is a medium-rich channel.

Name five ways to improve your listening habits.

The subtle repetition of the other person's posture conveys that we are _____________.

In the process model of communication, a sender originates the message with a _______________.

The average public speaker communicates at a speed of about _______ words per minute.

In the Far East, it is considered polite for a woman to shake a man's hand.

______________ plays a major role in active listening.

A downside of the office grapevine is:

The impact of facial expressions in conversation is instantaneous.

One of the most consistent recommendations from communications experts is to work toward using "but" instead of "and" as you communicate in crucial conversations.

Emoticons have a place in business communication with rules.

Communication within an organization flows: