Exam 13: Foundations of Control

Jessie is a manager who assessed Dragonfly Designs and determined that the company has hard-working employees who are creative, compatible and meet performance goals.Jessie is likely using a(n) _________.

Search engines and firewalls help prevent security breaches in organisations.

What is measured in the control process is often less critical than how it is measured.

What is the most common response to negative feedback?

A law firm manager finds that one lawyer constitutes a significant deviation because she consistently outperforms other lawyers at the firm.Which immediate corrective action should the manager take?

Sam is implementing a new program in which employees are involved in providing feedback and asking questions throughout the execution of the program.What kind of control is being used?

Where do most of the information tools that managers use come from? Define this type of control.

The controlling function helps managers protect an organisation's _________.

Which statement about employee privacy is correct?

In a short essay, discuss how positive and negative feedback are typically given and received.

A single business can experience both underperformance and overperformance at the same time.

Which kind of feedback is usually given promptly and enthusiastically?

The control management function ensures that _________ in an organisation.

Briefly describe the three different views of conflict

The value of the controlling function is seen in three specific areas: planning, _________.

Discuss the triple bottom line of sustainability.What does this approach measure?

Describe the complexities involved in answering the question 'Why do employees steal?'

The more a control system helps an organisation _________, the more successful it is judged to be.