Exam 9: Enterprise Information Systems: ERP and SCN

The ___________ components of ERP systems typically collect information used throughout the organisation (including data used in many other ERP components),organise it and apply analytical tools to assist managers with decisions.

(Short Answer)

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Question 61

Enterprise resource planning (ERP) integrates all departments and functions throughout an organisation or enterprise into a single IT system (or integrated set of IT systems) to enable decisions to be made by viewing enterprise-wide information on all business operations.

(True/False)

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Question 62

______________ application integration middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

(Short Answer)

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Question 63

What involves managing all aspects of a customer's relationship with an organisation to increase customer loyalty and retention and the organisation's profitability?

(Multiple Choice)

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Question 64

What is the focus of the traditional components included in most ERP systems?

(Multiple Choice)

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Question 65

ERP systems serve as the organisation's backbone in providing fundamental support.What sort of support do ERPs provide?

(Multiple Choice)

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Question 66

Which of the below metrics represents the agreed-upon cycle time between the purchase order creation date of a product and the requested delivery date of the product?

(Multiple Choice)

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Question 67

As supply chains span geographical locations what complicating issues are likely to arise in supply chains?

(Multiple Choice)

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Question 68

Which SCM component automates order processes from initial customer inquiry to final product delivery?

(Multiple Choice)

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Question 69

Collaborative ______________ reduces product development costs.

(Short Answer)

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Question 70

Why do most organisations today have no choice but to piece their CRM,SCM and ERP applications together?

(Multiple Choice)

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Question 71

___________and ERP complement each other by allowing companies to establish a web presence and fulfil orders expeditiously.

(Short Answer)

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Question 72

The general objective of SCM is to get finished products to the consumer in what manner?

(Multiple Choice)

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Question 73

The market for ERP systems,such as those produced by SAP,Oracle,Sage,Infor and Microsoft,is growing every year-and the number of smaller players is also increasing.Cloud computing is at the foundation of all modern ERP systems due to its agility and responsiveness to changing business needs.What do agility and responsiveness imply for the future of ERP?

(Essay)

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Question 74

The customer's customer is upstream in the supply chain.

(True/False)

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Question 75

Why is CRM one of the most valuable assets a company can acquire?

(Multiple Choice)

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Question 76

Considerable evidence shows that supply chain integration results in superior supply chain capabilities,which drives a company's ___________.

(Short Answer)

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Question 77

Showing 61 - 77 of 77

The ___________ components of ERP systems typically collect information used throughout the organisation (including data used in many other ERP components),organise it and apply analytical tools to assist managers with decisions.

Enterprise resource planning (ERP) integrates all departments and functions throughout an organisation or enterprise into a single IT system (or integrated set of IT systems) to enable decisions to be made by viewing enterprise-wide information on all business operations.

______________ application integration middleware takes a new approach to middleware by packaging commonly used applications together,reducing the time needed to integrate applications from multiple vendors.

What involves managing all aspects of a customer's relationship with an organisation to increase customer loyalty and retention and the organisation's profitability?

What is the focus of the traditional components included in most ERP systems?

ERP systems serve as the organisation's backbone in providing fundamental support.What sort of support do ERPs provide?

Which of the below metrics represents the agreed-upon cycle time between the purchase order creation date of a product and the requested delivery date of the product?

As supply chains span geographical locations what complicating issues are likely to arise in supply chains?

Which SCM component automates order processes from initial customer inquiry to final product delivery?

Collaborative ______________ reduces product development costs.

Why do most organisations today have no choice but to piece their CRM,SCM and ERP applications together?

___________and ERP complement each other by allowing companies to establish a web presence and fulfil orders expeditiously.

The general objective of SCM is to get finished products to the consumer in what manner?

The customer's customer is upstream in the supply chain.

Why is CRM one of the most valuable assets a company can acquire?

Considerable evidence shows that supply chain integration results in superior supply chain capabilities,which drives a company's ___________.

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