Exam 4: Decisions and Processes

Which of the below represents the three different levels of a company pyramid from the top to the bottom?

Which of the statements below is most accurate?

Which of the following explains why a company would implement a BPR strategy?

Automation improves efficiency and effectiveness and reduces head count,lowering overall operational costs.What sort of system is primarily used to automate business processes?

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success,while competing to win in today's business environment.

A neural network is a category of efficiency metrics where it attempts to measure the way the human brain works.

Effectiveness MIS metrics include throughput,transaction speed and system availability.

When evaluating the six-step decision-making process,what occurs during the solution implementation step?

Bill Schultz works at a high power investment firm in Sydney.Bill is responsible for promoting the organisation's vision and creating the company-wide goals and strategies.He also monitors the overall strategic performance of the company and its direction for future business strategies.At what level of the organisational pyramid would you categorise Bill?

Business process re-engineering is the analysis and redesign of workflow within and between enterprises.

What is the difference between the As-Is process model and the To-Be process model?

Which of the following is a type of effectiveness MIS metric?

Review the statements below.Which one does not represent an example of a structured decision?

Which of the following is an example of an intelligent system?

Which of the following is a not an organisational decision-making level?

Removing bottlenecks or redundancies in organisations can create master streamlined business processes that deliver both standard and custom orders reliably and profitably.

Todd Haitz is the marketing manager for the Australian Cricket Association.Todd analyses and tracks his marketing campaigns to determine the best success rate per project for increasing ticket sales.Todd uses an internal KPI to track his marketing campaign success.Which of the below would be an internal KPI Todd would use to track his marketing campaigns?

What type of process includes order processing,customer service processing,sales processing,customer billing processing,and order shipping processing?

A shopping bot is one of the simplest examples of an intelligent agent.

Strategic planning is a customer-facing business process.