Exam 7: Improving Decisions With Marketing Information

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A decision support system (DSS)is a computer program that makes it easy for a marketing manager to get and use information as he or she is making decisions.

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Jane,a marketing manager for the Grocery SuperStore retail chain,fired up a computer program that gave her ready access to information about product availability and customer buying.The program helped her immediately set prices for bananas and cherries.This type of computer program is called

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What would be the best way for the marketing manager of a supermarket to find out how consumers move through the store?

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Marketing information systems rely heavily on

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How do large companies engage in marketing research activities?

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What is the significance of a research proposal in the marketing research process?

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The extent to which data measure what they are intended to measure is called

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Use of the scientific method in marketing research forces researchers to use an orderly process.

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Marketing research focuses on changing information needs,while an MIS focuses on recurring information needs.

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Educated guesses about the relationships between things or about what will happen in the future are called

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J.D.Powers' surveys of customer satisfaction are a popular example of syndicated research.

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Validity concerns the extent to which data measure what they are intended to measure.

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Use of the scientific method in marketing research helps managers make the best decisions possible.

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Which of the following statements about marketing research is accurate?

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Which of the following is most consistent with the scientific method approach to marketing research as described in the text?

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What is the fourth step of the five-step marketing research process?

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When a marketing manager is doing similar research projects in different markets around the world,he or she should

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About what percentage of marketing research spending is for syndicated research data?

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Setting up a marketing information system can be valuable to marketing managers because

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The Internet is an excellent source for primary data but not secondary data.

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