Question 1

A diverse team is better than a homogeneous team:

Accepted Answer

A) when designing and launching a new product or service. 
B) on tasks requiring a high degree of cooperation. 
C) in situations where the team must reach the performing stage of team development quickly. 
D) in most organizational activities as they will have fewer conflicts. 
E) if the team is working on a project that involves routine tasks. 
A) when designing and launching a new product or service. 
B) on tasks requiring a high degree of cooperation. 
C) in situations where the team must reach the performing stage of team development quickly. 
D) in most organizational activities as they will have fewer conflicts. 
E) if the team is working on a project that involves routine tasks.

Question 2

Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements about evaluation apprehension in team settings is true?

Accepted Answer

A) Evaluation apprehension increases with the individual's motivation to share his or her ideas. 
B) Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year. 
C) Evaluation apprehension motivates team members to generate creative solutions, no matter how silly they may sound. 
D) Evaluation apprehension tends to affect the discipline and functioning of team meetings. 
E) Evaluation apprehension can be extremely productive if the leader is skillful and charismatic. 
A) Evaluation apprehension increases with the individual's motivation to share his or her ideas. 
B) Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year. 
C) Evaluation apprehension motivates team members to generate creative solutions, no matter how silly they may sound. 
D) Evaluation apprehension tends to affect the discipline and functioning of team meetings. 
E) Evaluation apprehension can be extremely productive if the leader is skillful and charismatic.

Question 4

The nominal group technique tends to produce more and better ideas than do traditional interacting groups.

Accepted Answer

A) True 
 B)False

Question 5

How do norms affect the behavior of team members?

Accepted Answer

A) They encourage members to try new behaviors not previously sanctioned by the team. 
B) They encourage the members to think out of the box and provide innovative solutions. 
C) They help the team regulate and guide the behaviors of its members. 
D) They help the team move from the forming to storming stages of team development. 
E) They enable team members to have complete autonomy in their functioning. 
A) They encourage members to try new behaviors not previously sanctioned by the team. 
B) They encourage the members to think out of the box and provide innovative solutions. 
C) They help the team regulate and guide the behaviors of its members. 
D) They help the team move from the forming to storming stages of team development. 
E) They enable team members to have complete autonomy in their functioning.

Question 6

Which of the following foundations of trust is determined mainly by the other party's predictability?

Accepted Answer

A) Calculus-based 
B) Identification-based 
C) Knowledge-based 
D) Relational 
E) Transactional 
A) Calculus-based 
B) Identification-based 
C) Knowledge-based 
D) Relational 
E) Transactional

Question 7

Some team-building interventions clarify the team's performance goals and increase the team's motivation to accomplish these goals.

Accepted Answer

A) True 
 B)False

Question 8

Employees in a department are considered a team only when they directly interact and coordinate work activities with each other.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following types of teams are best known for having a champion who uses bootlegging to develop new products, services, or procedures?

Accepted Answer

A) Skunkworks 
B) Communities of practice 
C) Task forces 
D) Informal groups 
E) Production teams 
A) Skunkworks 
B) Communities of practice 
C) Task forces 
D) Informal groups 
E) Production teams

Question 10

Barry's Software Development Team Barry was assigned recently to a large team working on a major software release that was taking longer than expected.Barry and the other latecomers into the project spent a month partnered with a senior programmer who went over the project in detail with them and got them up to speed.Unfortunately, this training put the project even farther behind schedule.After a few months of working on the project with so many other programmers, Barry's work output becomes noticeably lower than it was before when he was working independently.Barry's reduced work output is most likely due to:

Accepted Answer

A) a lack of knowledge. 
B) job dissatisfaction. 
C) a hostile work environment. 
D) social loafing. 
E) lack of proper supervision. 
A) a lack of knowledge. 
B) job dissatisfaction. 
C) a hostile work environment. 
D) social loafing. 
E) lack of proper supervision.

Question 11

Sunshine Manufacturing Jafina works for a Sunshine Manufacturing, where her team shares a machine and materials with another team that works a different shift.Each team is responsible for ensuring that the machine is in working order and the work area is fully stocked before handing it over to the other team at shift change.While working, Jafina begins the manufacturing process, then passes her work along to her teammate, Georgia, to complete the next step of the process.After this, Georgia passes it along to Jeremy to complete the process.The two teams sharing a work space and machine is known as:

Accepted Answer

A) reciprocal interdependence. 
B) sequential interdependence. 
C) complete interdependence. 
D) pooled interdependence. 
E) collective interdependence. 
A) reciprocal interdependence. 
B) sequential interdependence. 
C) complete interdependence. 
D) pooled interdependence. 
E) collective interdependence.

Question 12

Which of the following is not a factor that favors effective team behavior?

Accepted Answer

A) Individual rewards for contributions to the team 
B) Information systems that support the team 
C) Close physical layout of team members 
D) Leadership that supports team behavior and structures 
E) Distinctive clusters of work assigned to the team 
A) Individual rewards for contributions to the team 
B) Information systems that support the team 
C) Close physical layout of team members 
D) Leadership that supports team behavior and structures 
E) Distinctive clusters of work assigned to the team

Question 13

Team cohesion can cause team members to suppress dissenting opinions, except when a strong team norm is related to the issue of dissent.

Accepted Answer

A) True 
 B)False

Question 14

Sunshine Manufacturing Jafina works for a Sunshine Manufacturing, where her team shares a machine and materials with another team that works a different shift.Each team is responsible for ensuring that the machine is in working order and the work area is fully stocked before handing it over to the other team at shift change.While working, Jafina begins the manufacturing process, then passes her work along to her teammate, Georgia, to complete the next step of the process.After this, Georgia passes it along to Jeremy to complete the process.The way Jafina's team functions is known as:

Accepted Answer

A) reciprocal interdependence. 
B) sequential interdependence. 
C) complete interdependence. 
D) pooled interdependence. 
E) collective interdependence. 
A) reciprocal interdependence. 
B) sequential interdependence. 
C) complete interdependence. 
D) pooled interdependence. 
E) collective interdependence.

Question 15

Which of the following is not a skill or characteristic required of virtual team members?

Accepted Answer

A) Higher emotional intelligence 
B) Good communication technology skills 
C) Strong self-leadership skills 
D) Extraverted personalities 
E) Good conflict resolution skills 
A) Higher emotional intelligence 
B) Good communication technology skills 
C) Strong self-leadership skills 
D) Extraverted personalities 
E) Good conflict resolution skills

Question 16

The Research and Development Team Janet works on a team of 15 people working in research and development for a toymaker.They have weekly meetings to discuss new toy ideas.Occasionally, Janet will have a good idea that she wishes to discuss, but it takes too long for all her other teammates to finish talking that she will often just not bother to bring it up.Occasionally, there are arguments about which new project should have the most resources devoted to it, but Janet finds her coworkers always maintain respect for each other and work out a solution.Janet's problem getting her ideas out in meetings is a problem known as:

Accepted Answer

A) groupthink. 
B) evaluation apprehension. 
C) team syndrome. 
D) production blocking. 
E) intentional sabotage. 
A) groupthink. 
B) evaluation apprehension. 
C) team syndrome. 
D) production blocking. 
E) intentional sabotage.

Question 17

The nominal group technique is not applied in real-world settings.

Accepted Answer

A) True 
 B)False

Question 18

What are team norms? How are they developed in an organization?

Accepted Answer

Norms are the informal rules and shared

Question 19

Which of the following competencies would primarily assist team maintenance?

Accepted Answer

A) Cooperating 
B) Coordinating 
C) Communicating 
D) Comforting 
E) Concentrating 
A) Cooperating 
B) Coordinating 
C) Communicating 
D) Comforting 
E) Concentrating

Question 20

Having plenty of structure is a success factor for virtual teams.

Accepted Answer

A) True 
 B)False

A diverse team is better than a homogeneous team:

Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Which of the following statements about evaluation apprehension in team settings is true?

The nominal group technique tends to produce more and better ideas than do traditional interacting groups.

How do norms affect the behavior of team members?

Which of the following foundations of trust is determined mainly by the other party's predictability?

Some team-building interventions clarify the team's performance goals and increase the team's motivation to accomplish these goals.

Employees in a department are considered a team only when they directly interact and coordinate work activities with each other.

Which of the following types of teams are best known for having a champion who uses bootlegging to develop new products, services, or procedures?

Which of the following is not a factor that favors effective team behavior?

Team cohesion can cause team members to suppress dissenting opinions, except when a strong team norm is related to the issue of dissent.

Which of the following is not a skill or characteristic required of virtual team members?

The nominal group technique is not applied in real-world settings.

What are team norms? How are they developed in an organization?

Which of the following competencies would primarily assist team maintenance?

Having plenty of structure is a success factor for virtual teams.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

A diverse team is better than a homogeneous team:

Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Which of the following statements about evaluation apprehension in team settings is true?

The nominal group technique tends to produce more and better ideas than do traditional interacting groups.

How do norms affect the behavior of team members?

Which of the following foundations of trust is determined mainly by the other party's predictability?

Some team-building interventions clarify the team's performance goals and increase the team's motivation to accomplish these goals.

Employees in a department are considered a team only when they directly interact and coordinate work activities with each other.

Which of the following types of teams are best known for having a champion who uses bootlegging to develop new products, services, or procedures?

Which of the following is not a factor that favors effective team behavior?

Team cohesion can cause team members to suppress dissenting opinions, except when a strong team norm is related to the issue of dissent.

Which of the following is not a skill or characteristic required of virtual team members?

The nominal group technique is not applied in real-world settings.

What are team norms? How are they developed in an organization?

Which of the following competencies would primarily assist team maintenance?

Having plenty of structure is a success factor for virtual teams.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters