Question 1

Intellectual capital includes, among other things, the knowledge captured in an organization's systems and structures.

Accepted Answer

A) True 
 B)False

Question 2

Organizations that have high employee turnover will be better able to retain intellectual capital within the organization.

Accepted Answer

A) True 
 B)False

Question 3

Explain the organization-environment fit concept of the open systems perspective.

Accepted Answer

According to the open systems perspectiv

Question 4

The changing workforce is one of the emerging trends in organizational behavior.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

Accepted Answer

There are numerous workforce changes tha

Question 5

OB knowledge is beneficial not only to an individual, but also to an organization's financial health.

Accepted Answer

A) True 
 B)False

Question 6

Studying OB at multiple levels is not recommended as it could lead to perceptual errors.

Accepted Answer

A) True 
 B)False

Question 7

Reduced job security and increased work intensification are partly caused by globalization.

Accepted Answer

A) True 
 B)False

Question 8

Corporate social responsibility has no effect on financial performance.

Accepted Answer

A) True 
 B)False

Question 9

The evidence-based management approach embraces scientific methods because they produce more valid theories to guide management decisions.

Accepted Answer

A) True 
 B)False

Question 10

Stakeholders of an organization are shareholders, customers, suppliers, governments and any other groups with a vested interest in the organization.

Accepted Answer

A) True 
 B)False

Question 11

The best indicator of a company's effectiveness is how well it achieves its stated objectives.

Accepted Answer

A) True 
 B)False

Question 12

Employee involvement is a widely recognized high-performance work practice.

Accepted Answer

A) True 
 B)False

Question 13

The best yardstick of organizational effectiveness is a composite of four perspectives: open systems, organizational learning, high-performance work practices, and stakeholders.

Accepted Answer

A) True 
 B)False

Question 14

As part of the knowledge management process, experimentation is conducive to:

Accepted Answer

A) measuring intellectual capital. 
B) knowledge acquisition. 
C) increasing organizational memory. 
D) knowledge sharing. 
E) unlearning. 
A) measuring intellectual capital. 
B) knowledge acquisition. 
C) increasing organizational memory. 
D) knowledge sharing. 
E) unlearning.

Question 15

Which of the following perspectives of organizational effectiveness argues that companies take their sustenance from the environment and, in turn, affect that environment through their outputs?

Accepted Answer

A) Stakeholder 
B) Systematic research 
C) High-performance work practice 
D) Organizational learning 
E) Open systems 
A) Stakeholder 
B) Systematic research 
C) High-performance work practice 
D) Organizational learning 
E) Open systems

Question 16

Which of the following is a conceptual anchor in organizational behavior?

Accepted Answer

A) Contingency anchor 
B) Economic anchor 
C) Social anchor 
D) Single level anchor 
E) Scientific anchor 
A) Contingency anchor 
B) Economic anchor 
C) Social anchor 
D) Single level anchor 
E) Scientific anchor

Question 17

Employees, suppliers, and governments:

Accepted Answer

A) are organizational stakeholders. 
B) are rarely considered in organizational behavior theories. 
C) represent the three levels of analysis in organizational behavior. 
D) are excluded from the open systems anchor. 
E) are independent units in an organizational set up. 
A) are organizational stakeholders. 
B) are rarely considered in organizational behavior theories. 
C) represent the three levels of analysis in organizational behavior. 
D) are excluded from the open systems anchor. 
E) are independent units in an organizational set up.

Question 18

Intellectual capital refers to the:

Accepted Answer

A) total spending on training and development of employees. 
B) total number of employees in the organization. 
C) total cost of computers and other 'intelligent' machines in the organization. 
D) stock of knowledge that resides in an organization. 
E) cost of hiring a typical employee. 
A) total spending on training and development of employees. 
B) total number of employees in the organization. 
C) total cost of computers and other 'intelligent' machines in the organization. 
D) stock of knowledge that resides in an organization. 
E) cost of hiring a typical employee.

Question 19

_____ refers to an organization's moral obligation toward all of its stakeholders.

Accepted Answer

A) Values 
B) Legal obligation 
C) Multicultural teams 
D) Corporate social responsibility 
E) Organizational behavior 
A) Values 
B) Legal obligation 
C) Multicultural teams 
D) Corporate social responsibility 
E) Organizational behavior

Question 20

Scenario: Bob Baldwin As an owner and manager of Tricky Toys, Bob Baldwin has been fascinated by all the changes occurring and transforming the workplace.Bob is concerned about the important OB trends that he can understand and take advantage of in developing and positioning his company in the marketplace.Bob is considering the idea of implementing telecommuting in Tricky Toys.Which of the following is an advantage of telecommuting?

Accepted Answer

A) Reduced employee stress 
B) Larger markets 
C) Greater demand for firm's products 
D) Enhanced employee recognition 
E) Ability to recognize the value of new information 
A) Reduced employee stress 
B) Larger markets 
C) Greater demand for firm's products 
D) Enhanced employee recognition 
E) Ability to recognize the value of new information

Intellectual capital includes, among other things, the knowledge captured in an organization's systems and structures.

Organizations that have high employee turnover will be better able to retain intellectual capital within the organization.

Explain the organization-environment fit concept of the open systems perspective.

The changing workforce is one of the emerging trends in organizational behavior.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

OB knowledge is beneficial not only to an individual, but also to an organization's financial health.

Studying OB at multiple levels is not recommended as it could lead to perceptual errors.

Reduced job security and increased work intensification are partly caused by globalization.

Corporate social responsibility has no effect on financial performance.

The evidence-based management approach embraces scientific methods because they produce more valid theories to guide management decisions.

Stakeholders of an organization are shareholders, customers, suppliers, governments and any other groups with a vested interest in the organization.

The best indicator of a company's effectiveness is how well it achieves its stated objectives.

Employee involvement is a widely recognized high-performance work practice.

The best yardstick of organizational effectiveness is a composite of four perspectives: open systems, organizational learning, high-performance work practices, and stakeholders.

As part of the knowledge management process, experimentation is conducive to:

Which of the following perspectives of organizational effectiveness argues that companies take their sustenance from the environment and, in turn, affect that environment through their outputs?

Which of the following is a conceptual anchor in organizational behavior?

Employees, suppliers, and governments:

Intellectual capital refers to the:

_____ refers to an organization's moral obligation toward all of its stakeholders.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Intellectual capital includes, among other things, the knowledge captured in an organization's systems and structures.

Organizations that have high employee turnover will be better able to retain intellectual capital within the organization.

Explain the organization-environment fit concept of the open systems perspective.

The changing workforce is one of the emerging trends in organizational behavior.Describe how the workforce is changing and briefly identify two consequences of these changes for organizations.

OB knowledge is beneficial not only to an individual, but also to an organization's financial health.

Studying OB at multiple levels is not recommended as it could lead to perceptual errors.

Reduced job security and increased work intensification are partly caused by globalization.

Corporate social responsibility has no effect on financial performance.

The evidence-based management approach embraces scientific methods because they produce more valid theories to guide management decisions.

Stakeholders of an organization are shareholders, customers, suppliers, governments and any other groups with a vested interest in the organization.

The best indicator of a company's effectiveness is how well it achieves its stated objectives.

Employee involvement is a widely recognized high-performance work practice.

The best yardstick of organizational effectiveness is a composite of four perspectives: open systems, organizational learning, high-performance work practices, and stakeholders.

As part of the knowledge management process, experimentation is conducive to:

Which of the following perspectives of organizational effectiveness argues that companies take their sustenance from the environment and, in turn, affect that environment through their outputs?

Which of the following is a conceptual anchor in organizational behavior?

Employees, suppliers, and governments:

Intellectual capital refers to the:

_____ refers to an organization's moral obligation toward all of its stakeholders.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters