Question 1

The "human relations" school of management emphasized the study of employee attitudes and informal group dynamics in the workplace.

Accepted Answer

A) True 
 B)False

Question 2

Scenario: Allison Albright Your roommate, Allison Albright, is a non-business major.When she discovered that you are taking a course in Organizational Behavior, she was thoroughly confused as to why one would need to study OB and what it entails.Based on what you have studied, can you help Allison obtain knowledge of organizational behavior?
Allison should understand that organizational behavior knowledge:

Accepted Answer

A) should never be used to influence the behavior of other people. 
B) should be used only by managers and senior executives. 
C) should never replace common-sense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) is an independent science that has evolved independently. 
A) should never be used to influence the behavior of other people. 
B) should be used only by managers and senior executives. 
C) should never replace common-sense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) is an independent science that has evolved independently.

Question 3

Which of the following is an example of globalization?

Accepted Answer

A) A footwear firm based in San Diego opens a new branch in Los Angeles. 
B) A car company based in Pittsburgh manufactures its cars in Philadelphia. 
C) Rewind, a German music band which plays traditional German folk music performs in Berlin. 
D) Rowan, a French citizen, publishes a novel within France. 
E) An American-based burger joint opens a new outlet in China. 
A) A footwear firm based in San Diego opens a new branch in Los Angeles. 
B) A car company based in Pittsburgh manufactures its cars in Philadelphia. 
C) Rewind, a German music band which plays traditional German folk music performs in Berlin. 
D) Rowan, a French citizen, publishes a novel within France. 
E) An American-based burger joint opens a new outlet in China.

Question 4

Working in a self-directed team reduces employee motivation because employees in such a team will support individualistic behaviors rather than team behaviors.

Accepted Answer

A) True 
 B)False

Question 5

Stakeholder relations are a static, fixed condition.

Accepted Answer

A) True 
 B)False

Question 6

The topic of ethics is most closely associated with the _____ perspective.

Accepted Answer

A) stakeholder 
B) systems 
C) high-performance work practices 
D) open systems anchor 
E) contingency 
A) stakeholder 
B) systems 
C) high-performance work practices 
D) open systems anchor 
E) contingency

Question 7

According to the organizational learning perspective, an effective organization not only learns but also unlearns certain routines and patterns of behavior.

Accepted Answer

A) True 
 B)False

Question 8

A courier service laid off a large percentage of its production staff during last year's recession.These low-skilled employees performed routine tasks filling orders.The company now wants to rehire them.However, most of the unskilled employees have since found employment in other companies and industries.Do you think the courier company lost much intellectual capital in this situation? Explain your answer.

Accepted Answer

Intellectual capital refers to the stora

Question 9

Organizational behavior knowledge is strictly for managers, not for working level employees.

Accepted Answer

A) True 
 B)False

Question 10

Workforce diversity potentially improves decision making and team performance on complex tasks.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements is consistent with the concept of contingency anchor?

Accepted Answer

A) To obtain the best results, actions should be taken without considering their consequences. 
B) A particular action may have different consequences in different situations. 
C) OB theories are based on simple, common-sense ideas about what managers should do. 
D) OB theories point out the one best way to resolve organizational problems. 
E) Organizations should never be viewed as systems that process inputs to provide outputs. 
A) To obtain the best results, actions should be taken without considering their consequences. 
B) A particular action may have different consequences in different situations. 
C) OB theories are based on simple, common-sense ideas about what managers should do. 
D) OB theories point out the one best way to resolve organizational problems. 
E) Organizations should never be viewed as systems that process inputs to provide outputs.

Question 12

The contingency anchor in organizational behavior suggests that we need to diagnose a situation to identify the most appropriate action under those specific circumstances.

Accepted Answer

A) True 
 B)False

Question 13

The knowledge, skills, and abilities of employees are examples of structural capital.

Accepted Answer

A) True 
 B)False

The "human relations" school of management emphasized the study of employee attitudes and informal group dynamics in the workplace.

Which of the following is an example of globalization?

Working in a self-directed team reduces employee motivation because employees in such a team will support individualistic behaviors rather than team behaviors.

Stakeholder relations are a static, fixed condition.

The topic of ethics is most closely associated with the _____ perspective.

According to the organizational learning perspective, an effective organization not only learns but also unlearns certain routines and patterns of behavior.

Organizational behavior knowledge is strictly for managers, not for working level employees.

Workforce diversity potentially improves decision making and team performance on complex tasks.

Which of the following statements is consistent with the concept of contingency anchor?

The contingency anchor in organizational behavior suggests that we need to diagnose a situation to identify the most appropriate action under those specific circumstances.

The knowledge, skills, and abilities of employees are examples of structural capital.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

The "human relations" school of management emphasized the study of employee attitudes and informal group dynamics in the workplace.

Which of the following is an example of globalization?

Working in a self-directed team reduces employee motivation because employees in such a team will support individualistic behaviors rather than team behaviors.

Stakeholder relations are a static, fixed condition.

The topic of ethics is most closely associated with the _____ perspective.

According to the organizational learning perspective, an effective organization not only learns but also unlearns certain routines and patterns of behavior.

Organizational behavior knowledge is strictly for managers, not for working level employees.

Workforce diversity potentially improves decision making and team performance on complex tasks.

Which of the following statements is consistent with the concept of contingency anchor?

The contingency anchor in organizational behavior suggests that we need to diagnose a situation to identify the most appropriate action under those specific circumstances.

The knowledge, skills, and abilities of employees are examples of structural capital.

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters