Question 1

The ability to hire, motivate, and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

Accepted Answer

A) tangible 
B) organizational 
C) management 
D) design 
A) tangible 
B) organizational 
C) management 
D) design

Question 2

The balanced scorecard provides top managers with a __________ view of the business.

Accepted Answer

A) detailed and complex 
B) simple and routine 
C) fast but comprehensive 
D) long-term financial 
A) detailed and complex 
B) simple and routine 
C) fast but comprehensive 
D) long-term financial

Question 3

When evaluating the financial performance of a firm, it is important to compare the results with industry norms.

Accepted Answer

A) True 
 B)False

Question 4

A meaningful ratio analysis need only include how ratios change over time.

Accepted Answer

A) True 
 B)False

Question 5

Leverage ratios provide measures of the capacity of a firm to meet its long-term financial obligations.

Accepted Answer

A) True 
 B)False

Question 6

Amazon Prime is credited for helping to increase the Amazon stock price by nearly 300 percent from 2008 to 2010. This competitive advantage is known as

Accepted Answer

A) causal ambiguity. 
B) product rarity. 
C) service validity. 
D) substitutability. 
A) causal ambiguity. 
B) product rarity. 
C) service validity. 
D) substitutability.

Question 7

Patents, copyrights, and trademarks are intangible resources.

Accepted Answer

A) True 
 B)False

Question 8

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

Accepted Answer

A) True 
 B)False

Question 9

The ability of a firm to do well from an innovation and learning perspective is most dependent on its tangible assets.

Accepted Answer

A) True 
 B)False

Question 10

Tangible resources are assets that are relatively easy to identify such as financial and physical assets.

Accepted Answer

A) True 
 B)False

Question 11

The balanced scorecard, developed by Kaplan and Norton, helps to integrate

Accepted Answer

A) financial analysis and the reputation of a firm. 
B) intangible resources and operational measures. 
C) financial analysis and stakeholder perspectives. 
D) short-term perspectives and strategic positioning. 
A) financial analysis and the reputation of a firm. 
B) intangible resources and operational measures. 
C) financial analysis and stakeholder perspectives. 
D) short-term perspectives and strategic positioning.

Question 12

Managers should focus their attention on interrelationships among value-chain activities within the firm, not on relationships among activities within the firm and other organizations (such as suppliers and customers).

Accepted Answer

A) True 
 B)False

Question 13

___________ is/are associated with collecting, storing, and distributing the product or service to buyers. They consist of warehousing, material handling, delivery operation, order processing, and scheduling.

Accepted Answer

A) Services 
B) Inbound logistics 
C) Outbound logistics 
D) Operations 
A) Services 
B) Inbound logistics 
C) Outbound logistics 
D) Operations

Question 14

To survive and prosper, managers must not make frequent changes to existing products and services, because it will confuse the customer.

Accepted Answer

A) True 
 B)False

Question 15

Making comparisons between a firm and its most direct rivals is useful because firms within the same strategic industry group have _______ strategies.

Accepted Answer

A) different 
B) the same 
C) similar 
D) relative 
A) different 
B) the same 
C) similar 
D) relative

Question 16

The balanced scorecard enables managers to consider their business from all of the following perspectives except

Accepted Answer

A) customer perspective. 
B) internal perspective. 
C) innovation and learning perspective. 
D) ethical perspective. 
A) customer perspective. 
B) internal perspective. 
C) innovation and learning perspective. 
D) ethical perspective.

Question 17

Technip has developed intelligent pipes that can monitor and regulate the temperature throughout an oil pipeline. This is an example of a procurement support activity in the value chain.

Accepted Answer

A) True 
 B)False

Question 18

Four factors help explain the extent to which employees and managers will be able to obtain a proportionately high level of the profits that they generate. Which is not one of these factors?

Accepted Answer

A) employee bargaining power 
B) employee replacement cost 
C) employee exit costs 
D) competitor bargaining power 
A) employee bargaining power 
B) employee replacement cost 
C) employee exit costs 
D) competitor bargaining power

Question 19

Comparing your firm with all other firms in your industry assesses _________ performance.

Accepted Answer

A) excessive 
B) consistent 
C) relative 
D) non-comparable 
A) excessive 
B) consistent 
C) relative 
D) non-comparable

Question 20

Company __________, no matter how unique or impressive, may not enable it to achieve a competitive advantage in the marketplace.

Accepted Answer

A) strengths and opportunities 
B) strengths and threats 
C) opportunities 
D) strengths and capabilities 
A) strengths and opportunities 
B) strengths and threats 
C) opportunities 
D) strengths and capabilities

The ability to hire, motivate, and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

The balanced scorecard provides top managers with a __________ view of the business.

When evaluating the financial performance of a firm, it is important to compare the results with industry norms.

A meaningful ratio analysis need only include how ratios change over time.

Leverage ratios provide measures of the capacity of a firm to meet its long-term financial obligations.

Amazon Prime is credited for helping to increase the Amazon stock price by nearly 300 percent from 2008 to 2010. This competitive advantage is known as

Patents, copyrights, and trademarks are intangible resources.

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

The ability of a firm to do well from an innovation and learning perspective is most dependent on its tangible assets.

Tangible resources are assets that are relatively easy to identify such as financial and physical assets.

The balanced scorecard, developed by Kaplan and Norton, helps to integrate

Managers should focus their attention on interrelationships among value-chain activities within the firm, not on relationships among activities within the firm and other organizations (such as suppliers and customers).

___________ is/are associated with collecting, storing, and distributing the product or service to buyers. They consist of warehousing, material handling, delivery operation, order processing, and scheduling.

To survive and prosper, managers must not make frequent changes to existing products and services, because it will confuse the customer.

Making comparisons between a firm and its most direct rivals is useful because firms within the same strategic industry group have _______ strategies.

The balanced scorecard enables managers to consider their business from all of the following perspectives except

Technip has developed intelligent pipes that can monitor and regulate the temperature throughout an oil pipeline. This is an example of a procurement support activity in the value chain.

Four factors help explain the extent to which employees and managers will be able to obtain a proportionately high level of the profits that they generate. Which is not one of these factors?

Comparing your firm with all other firms in your industry assesses _________ performance.

Company __________, no matter how unique or impressive, may not enable it to achieve a competitive advantage in the marketplace.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 3: Assessing the Internal Environment of the Firm

The ability to hire, motivate, and retain human capital is an example of ________ capabilities in the resource-based view of the firm.

The balanced scorecard provides top managers with a __________ view of the business.

When evaluating the financial performance of a firm, it is important to compare the results with industry norms.

A meaningful ratio analysis need only include how ratios change over time.

Leverage ratios provide measures of the capacity of a firm to meet its long-term financial obligations.

Amazon Prime is credited for helping to increase the Amazon stock price by nearly 300 percent from 2008 to 2010. This competitive advantage is known as

Patents, copyrights, and trademarks are intangible resources.

Financial analysis provides an accurate way to assess the relative strengths of firms and can be used as a complete guide to study companies.

The ability of a firm to do well from an innovation and learning perspective is most dependent on its tangible assets.

Tangible resources are assets that are relatively easy to identify such as financial and physical assets.

The balanced scorecard, developed by Kaplan and Norton, helps to integrate

Managers should focus their attention on interrelationships among value-chain activities within the firm, not on relationships among activities within the firm and other organizations (such as suppliers and customers).

___________ is/are associated with collecting, storing, and distributing the product or service to buyers. They consist of warehousing, material handling, delivery operation, order processing, and scheduling.

To survive and prosper, managers must not make frequent changes to existing products and services, because it will confuse the customer.

Making comparisons between a firm and its most direct rivals is useful because firms within the same strategic industry group have _______ strategies.

The balanced scorecard enables managers to consider their business from all of the following perspectives except

Technip has developed intelligent pipes that can monitor and regulate the temperature throughout an oil pipeline. This is an example of a procurement support activity in the value chain.

Four factors help explain the extent to which employees and managers will be able to obtain a proportionately high level of the profits that they generate. Which is not one of these factors?

Comparing your firm with all other firms in your industry assesses _________ performance.

Company __________, no matter how unique or impressive, may not enable it to achieve a competitive advantage in the marketplace.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters