Question 1

Characteristics of e-teams include all of the following except:

Accepted Answer

A) E-team members either work in geographically separated workplaces or may work in the same space but at different times. 
B) E-teams may have members working in different spaces and time zones. 
C) Most of the interactions among members of e-teams occur through electronic communication channels. 
D) E-teams generally perform simple tasks. 
A) E-team members either work in geographically separated workplaces or may work in the same space but at different times. 
B) E-teams may have members working in different spaces and time zones. 
C) Most of the interactions among members of e-teams occur through electronic communication channels. 
D) E-teams generally perform simple tasks. D

Question 2

Another example of social relationships causing human capital mobility is the _______ of talent from an organization to form __________.

Accepted Answer

A) stability; bail-outs 
B) emigration; bail-outs 
C) relocation; new business units 
D) emigration; start-up ventures 
A) stability; bail-outs 
B) emigration; bail-outs 
C) relocation; new business units 
D) emigration; start-up ventures D

Question 3

SAP uses ____________ to leverage the expertise and involvement of its users in developing new knowledge and then transmitting it to the entire SAP user community.

Accepted Answer

A) tacit knowledge 
B) crowdsourcing 
C) algorithms 
D) intellectual capital 
A) tacit knowledge 
B) crowdsourcing 
C) algorithms 
D) intellectual capital B

Question 4

Since electronic teams (e-teams) seldom meet face-to-face, it is not important for them to be concerned with how to combine individual contributions effectively.

Accepted Answer

A) True 
 B)False

Question 5

Once a knowledge asset (e.g., a software code) is developed and paid for, it can be used many times at very low cost as long as it does not have to be substantially modified each time.

Accepted Answer

A) True 
 B)False

Question 6

If employees are working effectively in teams and sharing their knowledge and learning from each other, not only will they be less likely to add value to the firm, but they also will be more likely to leave the organization, because of the loyalties and social ties that they develop over time.

Accepted Answer

A) True 
 B)False

Question 7

Dynamic capabilities are about the ability of an organization to challenge the non-conventional wisdom within its industry and market.

Accepted Answer

A) True 
 B)False

Question 8

The importance of human capital has decreased in recent years. For this reason, many firms have placed greater attention on attracting talent, but not on developing or retaining it.

Accepted Answer

A) True 
 B)False

Question 9

If employees are working effectively in teams and sharing their knowledge and learning from each other, they will be ________ to add value to the firm and they also will be ________ to leave the organization, because of the loyalties and social ties that they develop over time.

Accepted Answer

A) more likely; more likely 
B) less likely; more likely 
C) less likely; less likely 
D) more likely; less likely 
A) more likely; more likely 
B) less likely; more likely 
C) less likely; less likely 
D) more likely; less likely

Question 10

The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate __________ and __________ collaboration and decentralize decision making.

Accepted Answer

A) internal; network-side 
B) external; personal 
C) external; individual 
D) internal; external 
A) internal; network-side 
B) external; personal 
C) external; individual 
D) internal; external

Question 11

Technology can be used to leverage __________ and _____________ within organizations as well as with customers and suppliers beyond their boundaries.

Accepted Answer

A) human capital; intellectual capital 
B) human capital; knowledge 
C) knowledge; social capital 
D) communication; social capital 
A) human capital; intellectual capital 
B) human capital; knowledge 
C) knowledge; social capital 
D) communication; social capital

Question 12

Most of the interactions among members of e-teams occur through electronic communication channels such as fax machines and groupware tools such as email, bulletin boards, chat, and videoconferencing.

Accepted Answer

A) True 
 B)False

Question 13

In firms where knowledge and the management of knowledge workers are relatively important contributors to developing products, and services and physical resources are less critical, the ratio of market-to-book value tends to be much lower.

Accepted Answer

A) True 
 B)False

Question 14

The use of sophisticated information sharing platforms has increased in recent years in many organizations. This has helped to

Accepted Answer

A) facilitate internal and external collaboration. 
B) keep employees satisfied with social networks. 
C) override the need for email. 
D) increase paperwork. 
A) facilitate internal and external collaboration. 
B) keep employees satisfied with social networks. 
C) override the need for email. 
D) increase paperwork.

Question 15

The text discusses three areas a firm must be concerned with in order to keep their best and brightest employees from leaving. These include all of the following except

Accepted Answer

A) hiring/selecting. 
B) developing. 
C) sorting/absorbing. 
D) retaining. 
A) hiring/selecting. 
B) developing. 
C) sorting/absorbing. 
D) retaining.

Question 16

Social capital helps organizations leverage human capital within and across the firm.

Accepted Answer

A) True 
 B)False

Question 17

The most effective method of improving retention of top talent at a firm is to intensify its hiring efforts.

Accepted Answer

A) True 
 B)False

Question 18

The role of technology in the recruitment of human capital has lowered individual reliance on the use of social networks.

Accepted Answer

A) True 
 B)False

Question 19

The potential for process losses tends to be less prevalent in e-teams than in traditional teams because the geographic dispersion of members increases the complexity of establishing effective interaction and exchanges.

Accepted Answer

A) True 
 B)False

Question 20

The potential for __________ tends to be more prevalent in e-teams than in traditional teams because the geographic dispersion of members increases the complexity of establishing effective interaction and exchanges.

Accepted Answer

A) team harmony 
B) trust 
C) profit losses 
D) profit gains 
A) team harmony 
B) trust 
C) profit losses 
D) profit gains

Characteristics of e-teams include all of the following except:

Another example of social relationships causing human capital mobility is the _ of talent from an organization to form ____.

SAP uses ____________ to leverage the expertise and involvement of its users in developing new knowledge and then transmitting it to the entire SAP user community.

Since electronic teams (e-teams) seldom meet face-to-face, it is not important for them to be concerned with how to combine individual contributions effectively.

Once a knowledge asset (e.g., a software code) is developed and paid for, it can be used many times at very low cost as long as it does not have to be substantially modified each time.

If employees are working effectively in teams and sharing their knowledge and learning from each other, not only will they be less likely to add value to the firm, but they also will be more likely to leave the organization, because of the loyalties and social ties that they develop over time.

Dynamic capabilities are about the ability of an organization to challenge the non-conventional wisdom within its industry and market.

The importance of human capital has decreased in recent years. For this reason, many firms have placed greater attention on attracting talent, but not on developing or retaining it.

If employees are working effectively in teams and sharing their knowledge and learning from each other, they will be to add value to the firm and they also will be to leave the organization, because of the loyalties and social ties that they develop over time.

The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate and collaboration and decentralize decision making.

Technology can be used to leverage and ___ within organizations as well as with customers and suppliers beyond their boundaries.

Most of the interactions among members of e-teams occur through electronic communication channels such as fax machines and groupware tools such as email, bulletin boards, chat, and videoconferencing.

In firms where knowledge and the management of knowledge workers are relatively important contributors to developing products, and services and physical resources are less critical, the ratio of market-to-book value tends to be much lower.

The use of sophisticated information sharing platforms has increased in recent years in many organizations. This has helped to

The text discusses three areas a firm must be concerned with in order to keep their best and brightest employees from leaving. These include all of the following except

Social capital helps organizations leverage human capital within and across the firm.

The most effective method of improving retention of top talent at a firm is to intensify its hiring efforts.

The role of technology in the recruitment of human capital has lowered individual reliance on the use of social networks.

The potential for process losses tends to be less prevalent in e-teams than in traditional teams because the geographic dispersion of members increases the complexity of establishing effective interaction and exchanges.

The potential for __________ tends to be more prevalent in e-teams than in traditional teams because the geographic dispersion of members increases the complexity of establishing effective interaction and exchanges.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Characteristics of e-teams include all of the following except:

Another example of social relationships causing human capital mobility is the _______ of talent from an organization to form __________.

SAP uses ____________ to leverage the expertise and involvement of its users in developing new knowledge and then transmitting it to the entire SAP user community.

Since electronic teams (e-teams) seldom meet face-to-face, it is not important for them to be concerned with how to combine individual contributions effectively.

Once a knowledge asset (e.g., a software code) is developed and paid for, it can be used many times at very low cost as long as it does not have to be substantially modified each time.

If employees are working effectively in teams and sharing their knowledge and learning from each other, not only will they be less likely to add value to the firm, but they also will be more likely to leave the organization, because of the loyalties and social ties that they develop over time.

Dynamic capabilities are about the ability of an organization to challenge the non-conventional wisdom within its industry and market.

The importance of human capital has decreased in recent years. For this reason, many firms have placed greater attention on attracting talent, but not on developing or retaining it.

If employees are working effectively in teams and sharing their knowledge and learning from each other, they will be ________ to add value to the firm and they also will be ________ to leave the organization, because of the loyalties and social ties that they develop over time.

The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate __________ and __________ collaboration and decentralize decision making.

Technology can be used to leverage __________ and _____________ within organizations as well as with customers and suppliers beyond their boundaries.

Most of the interactions among members of e-teams occur through electronic communication channels such as fax machines and groupware tools such as email, bulletin boards, chat, and videoconferencing.

In firms where knowledge and the management of knowledge workers are relatively important contributors to developing products, and services and physical resources are less critical, the ratio of market-to-book value tends to be much lower.

The use of sophisticated information sharing platforms has increased in recent years in many organizations. This has helped to

The text discusses three areas a firm must be concerned with in order to keep their best and brightest employees from leaving. These include all of the following except

Social capital helps organizations leverage human capital within and across the firm.

The most effective method of improving retention of top talent at a firm is to intensify its hiring efforts.

The role of technology in the recruitment of human capital has lowered individual reliance on the use of social networks.

The potential for process losses tends to be less prevalent in e-teams than in traditional teams because the geographic dispersion of members increases the complexity of establishing effective interaction and exchanges.

The potential for __________ tends to be more prevalent in e-teams than in traditional teams because the geographic dispersion of members increases the complexity of establishing effective interaction and exchanges.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Creating Effective Organizational Designs

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Another example of social relationships causing human capital mobility is the _ of talent from an organization to form ____.

If employees are working effectively in teams and sharing their knowledge and learning from each other, they will be to add value to the firm and they also will be to leave the organization, because of the loyalties and social ties that they develop over time.

The Cisco Integrated Workforce Experience (IWE) platform is a social business platform designed to facilitate and collaboration and decentralize decision making.

Technology can be used to leverage and ___ within organizations as well as with customers and suppliers beyond their boundaries.