Question 1

"Ideally,all work teams should have seven members,give or take one or two." Discuss the accuracy of this statement.

Accepted Answer

This question addresses the issue of the

Question 2

The norming stage of team development is marked by interpersonal conflict as team members compete for leadership and other positions on the team.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements about evaluation apprehension in team settings is TRUE?

Accepted Answer

A)  Evaluation apprehension increases with the individual's motivation to share his or her ideas. 
B)  Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year. 
C)  Evaluation apprehension motivates team members to generate creative solutions, no matter how silly they may sound. 
D)  Evaluation apprehension does not apply to team settings. 
E)  None of these statements is true 
A)  Evaluation apprehension increases with the individual's motivation to share his or her ideas. 
B)  Evaluation apprehension is more likely to occur when team members formally evaluate each other's performance throughout the year. 
C)  Evaluation apprehension motivates team members to generate creative solutions, no matter how silly they may sound. 
D)  Evaluation apprehension does not apply to team settings. 
E)  None of these statements is true

Question 4

Team success,team size,and member similarity are three:

Accepted Answer

A)  of the main factors influencing team cohesiveness. 
B)  ways to change team norms. 
C)  elements of the organizational and team environment. 
D)  of the main causes of social loafing. 
E)  ways to minimize teambuilding. 
A)  of the main factors influencing team cohesiveness. 
B)  ways to change team norms. 
C)  elements of the organizational and team environment. 
D)  of the main causes of social loafing. 
E)  ways to minimize teambuilding.

Question 5

Members of SDWTs have enriched and enlarged jobs.

Accepted Answer

A) True 
 B)False

Question 6

Students experience pooled interdependence when they are lined up at the laser printers trying to get their assignments done just before a class deadline.

Accepted Answer

A) True 
 B)False

Question 7

Liam works with four other accounting professionals as a team within one company.Liam doesn't particularly agree with many of his teammates' ideas,such as leaving work early and failing to double-check some account entries.However,he works comfortably with the group because their behaviour and decisions are predictable.What foundation of trust does Liam have in this team?

Accepted Answer

A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Evaluation-based 
E)  Liam has no trust at all in this team. 
A)  Calculus-based 
B)  Identification-based 
C)  Knowledge-based 
D)  Evaluation-based 
E)  Liam has no trust at all in this team.

Question 8

How do norms affect the behaviour of team members?

Accepted Answer

A)  Norms encourage members to try new behaviours not previously sanctioned by the team. 
B)  Norms represent the glue or esprit de corps that holds the team together. 
C)  Norms help the team regulate and guide the behaviours of its members. 
D)  Norms help the team move from the forming to storming stages of team development. 
E)  Norms apply to the attitudes and beliefs, but not the behaviours of team members. 
A)  Norms encourage members to try new behaviours not previously sanctioned by the team. 
B)  Norms represent the glue or esprit de corps that holds the team together. 
C)  Norms help the team regulate and guide the behaviours of its members. 
D)  Norms help the team move from the forming to storming stages of team development. 
E)  Norms apply to the attitudes and beliefs, but not the behaviours of team members.

Question 9

Several customer service teams in your organization have dysfunctional norms in which they don't pro-actively ask clients whether they would like to try certain new services.If you were given the opportunity to form a new customer service team,which of the following would remove or avoid forming this dysfunctional norm?

Accepted Answer

A)  Soon after the team members are selected, you clearly state the norm that team members should pro-actively ask clients to consider other services. 
B)  You select employees who do not accept the dysfunctional norm. 
C)  You introduce a team-based reward system that explicitly discourages the dysfunctional norm. 
D)  If team members are regularly forgetting to ask clients to consider other services, then you would explicitly talk to them about the problems and dangers of this dysfunctional norm. 
E)  All of these actions would remove or avoid forming this dysfunctional norm. 
A)  Soon after the team members are selected, you clearly state the norm that team members should pro-actively ask clients to consider other services. 
B)  You select employees who do not accept the dysfunctional norm. 
C)  You introduce a team-based reward system that explicitly discourages the dysfunctional norm. 
D)  If team members are regularly forgetting to ask clients to consider other services, then you would explicitly talk to them about the problems and dangers of this dysfunctional norm. 
E)  All of these actions would remove or avoid forming this dysfunctional norm.

Question 10

Teams are most effective when their members:

Accepted Answer

A)  have the same skills and values. 
B)  collectively possess the required competencies for the task. 
C)  are motivated to participate in the team. 
D)  have all of these features. 
E)  collectively possess the required competencies for the task AND are motivated to participate in the team. 
A)  have the same skills and values. 
B)  collectively possess the required competencies for the task. 
C)  are motivated to participate in the team. 
D)  have all of these features. 
E)  collectively possess the required competencies for the task AND are motivated to participate in the team.

Question 11

In most self-directed work teams,the supervisor assigns tasks that individual team members perform.

Accepted Answer

A) True 
 B)False

Question 12

Research has found less evidence supporting the existence of which of these concepts?

Accepted Answer

A)  Groupthink 
B)  Electronic brainstorming 
C)  Nominal group technique 
D)  Brainstorming 
E)  Group polarization 
A)  Groupthink 
B)  Electronic brainstorming 
C)  Nominal group technique 
D)  Brainstorming 
E)  Group polarization

Question 13

"Fault lines" are more likely to occur when teams:

Accepted Answer

A)  have very few members. 
B)  have developed through to the performing stage. 
C)  are heterogeneous. 
D)  are highly interdependent. 
E)  have none of these features. 
A)  have very few members. 
B)  have developed through to the performing stage. 
C)  are heterogeneous. 
D)  are highly interdependent. 
E)  have none of these features.

Question 14

Which of these statements about teams is FALSE?

Accepted Answer

A)  All groups are teams. 
B)  Teams are held together by their interdependence and need for collaboration to fulfill goals. 
C)  Team members perceive themselves as a social entity within the organization. 
D)  Team members influence each other, although some members are more influential than others. 
E)  All teams exist to fulfill some purpose. 
A)  All groups are teams. 
B)  Teams are held together by their interdependence and need for collaboration to fulfill goals. 
C)  Team members perceive themselves as a social entity within the organization. 
D)  Team members influence each other, although some members are more influential than others. 
E)  All teams exist to fulfill some purpose.

Question 15

When highly cohesive teams have norms that conflict with organizational goals team performance is reduced.

Accepted Answer

A) True 
 B)False

Question 16

Production blocking occurs when employees are unable to complete their tasks because they spend too much time in meetings.

Accepted Answer

A) True 
 B)False

Question 17

The forming,storming,and norming model of team development is different from the team development experiences that most students report in their team projects.

Accepted Answer

A) True 
 B)False

Question 18

Compared to individuals working alone,teams have the potential to:

Accepted Answer

A)  make better decisions. 
B)  develop better products. 
C)  create a more energized workforce. 
D)  provide superior customer service. 
E)  provide all of these results. 
A)  make better decisions. 
B)  develop better products. 
C)  create a more energized workforce. 
D)  provide superior customer service. 
E)  provide all of these results.

Question 19

Production employees working on an assembly line usually have which of the following types of task interdependence?

Accepted Answer

A)  Sequential interdependence 
B)  Total independence 
C)  Reciprocal interdependence 
D)  Pooled interdependence 
E)  Straight-line interdependence. 
A)  Sequential interdependence 
B)  Total independence 
C)  Reciprocal interdependence 
D)  Pooled interdependence 
E)  Straight-line interdependence.

Question 20

Describe the distinctive features of a typical self-directed team.

Accepted Answer

The textbook identifies two distinctive

"Ideally,all work teams should have seven members,give or take one or two." Discuss the accuracy of this statement.

The norming stage of team development is marked by interpersonal conflict as team members compete for leadership and other positions on the team.

Which of the following statements about evaluation apprehension in team settings is TRUE?

Team success,team size,and member similarity are three:

Members of SDWTs have enriched and enlarged jobs.

Students experience pooled interdependence when they are lined up at the laser printers trying to get their assignments done just before a class deadline.

How do norms affect the behaviour of team members?

Teams are most effective when their members:

In most self-directed work teams,the supervisor assigns tasks that individual team members perform.

Research has found less evidence supporting the existence of which of these concepts?

"Fault lines" are more likely to occur when teams:

Which of these statements about teams is FALSE?

When highly cohesive teams have norms that conflict with organizational goals team performance is reduced.

Production blocking occurs when employees are unable to complete their tasks because they spend too much time in meetings.

The forming,storming,and norming model of team development is different from the team development experiences that most students report in their team projects.

Compared to individuals working alone,teams have the potential to:

Production employees working on an assembly line usually have which of the following types of task interdependence?

Describe the distinctive features of a typical self-directed team.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters

Exam 8: Team Dynamics

"Ideally,all work teams should have seven members,give or take one or two." Discuss the accuracy of this statement.

The norming stage of team development is marked by interpersonal conflict as team members compete for leadership and other positions on the team.

Which of the following statements about evaluation apprehension in team settings is TRUE?

Team success,team size,and member similarity are three:

Members of SDWTs have enriched and enlarged jobs.

Students experience pooled interdependence when they are lined up at the laser printers trying to get their assignments done just before a class deadline.

How do norms affect the behaviour of team members?

Teams are most effective when their members:

In most self-directed work teams,the supervisor assigns tasks that individual team members perform.

Research has found less evidence supporting the existence of which of these concepts?

"Fault lines" are more likely to occur when teams:

Which of these statements about teams is FALSE?

When highly cohesive teams have norms that conflict with organizational goals team performance is reduced.

Production blocking occurs when employees are unable to complete their tasks because they spend too much time in meetings.

The forming,storming,and norming model of team development is different from the team development experiences that most students report in their team projects.

Compared to individuals working alone,teams have the potential to:

Production employees working on an assembly line usually have which of the following types of task interdependence?

Describe the distinctive features of a typical self-directed team.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Understanding and Managing Workplace Conflict

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change Additional Cases

Filters